Top 181 Guest service agent Jobs in Willowbrook Il

Night Audit Agent
Fairfield Inn & Suites —Lombard, IL
- From $17 an hour
- Part-time
- Management
- Sales
- Windows
- Paid holidays
- Health insurance
Quick Apply
Resident Service Coordinator - Lincoln Common
Hines —Chicago, IL
- $26 - $34 an hour
- Overtime
- Microsoft Outlook
- Residential
- Ability to climb stairs
8d
Hotel Guest Service Agent / Front Desk
Hampton Inn & Suites by Hilton —Saint Charles, IL
- $14 - $15 an hour
- 12 hour shift
- Bilingual
- Hotel
- High school diploma or GED
- Health insurance
- Dental insurance
Quick Apply
Guest Service Agent
Hersha Hospitality Management, LP —Burr Ridge, IL
- $17 - $18 an hour
- Weekends as needed
- Hotel
- High school diploma or GED
- Ability to lift 25 pounds
- Wellness program
- Commuter assistance
2d
Front Desk Agent
Pyramid Hotel Group —Chicago, IL
- $25.65 an hour
- Weekends as needed
- Sales
- Computer literacy
- Hotel
- Health insurance
- Dental insurance
4d
Guest Service Agent
SpringHill Suites Chicago Southwest at Burr Ridge/Hinsdale —Burr Ridge, IL
- $17 - $18 an hour
- Weekends as needed
- Hotel
- High school diploma or GED
- Ability to lift 25 pounds
- Wellness program
- Commuter assistance
2d
Guest Service Agent
SpringHill Suites Chicago Elmhurst/Oakbrook Area —Elmhurst, IL
- From $18 an hour
- Weekends as needed
- Hotel
- High school diploma or GED
- Ability to lift 25 pounds
- Wellness program
- Commuter assistance
Guest Service Representative / Front Desk
Hilton Hampton Inn / Homewood Suites —Downers Grove, IL
- $18 - $19 an hour
- Part-time
- Background check
- Writing skills
- Hotel
- Health insurance
- Dental insurance
Quick Apply
Front Desk Agent
Marriott International, Inc —Chicago, IL
- $26.39 an hour
- Weekends as needed
- Hotel
- High school diploma or GED
- Entry level
9d
Front Desk Agent
FAIRMONT —Chicago, IL
- $25.41 an hour
- Weekends as needed
- Computer literacy
- Hotel
- US work authorization
Quick Apply
11d
Part-Time Front Desk Agent
The Westin Michigan Avenue Chicago —Chicago, IL
- $25.75 an hour
- Part-time
- Writing skills
- Hotel
- Leadership
- Paid holidays
- Disability insurance
Quick Apply
2d
Agent Front Desk
InterContinental —Chicago, IL
- $26.24 - $28.42 an hour
- Weekends as needed
- Sales
- Writing skills
- Basic math
10d
Guest Service Representative
Best Western Plus Chicagoland-Countryside —Countryside, IL
- From $15 an hour
- Part-time
- Computer literacy
- Hotel
- Computer skills
- Employee discount
Quick Apply
Guest Service Representative
DREAMWEAVER HOTELS INC - THEWIT —Chicago, IL
- $24 an hour
- Weekends as needed
- Hotel
- High school diploma or GED
- US work authorization
- Commuter assistance
- AD&D insurance
Quick Apply
Guest Service Agent
Home2 Suites Chicago River North —Chicago, IL
- $19 - $21 an hour
- Part-time
- Hotel
- High school diploma or GED
- Ability to lift 25 pounds
- Wellness program
- Commuter assistance
14d
Night Guest Service Agent
DoubleTree by Hilton Chicago-Alsip —Alsip, IL
- $17.50 - $18.00 an hour
- Part-time
- Hotel
- Organizational skills
- In-person
- Free parking
- Health insurance
Quick Apply
Front Desk Agent
Chicago Marriott Oak Brook —Oak Brook, IL
- $18 an hour
- Weekends as needed
- Writing skills
- Hotel
- Computer skills
- Paid holidays
- Disability insurance
Quick Apply
Front Desk Agent - Soho House Chicago
Soho House & Co. —Chicago, IL
- $24.50 an hour
- 8 hour shift
- Hotel
- Restaurant
- Communication skills
- Health insurance
- Dental insurance
Quick Apply
Guest Service Agent
Best Western Grant Park Hotel —Chicago, IL
- $21 an hour
- Weekends as needed
- Inventory management
- Ability to walk for extended periods
- Word processing
- Health insurance
- Dental insurance
Quick Apply
Front Office Agent
Loews Chicago Hotel —Chicago, IL
- $24.39 an hour
- Weekends as needed
- Ability to walk for extended periods
- Hotel
- Military encouraged
- Paid holidays
- Health insurance
Quick Apply
10d

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guest service agent jobs near willowbrook il

Night Audit Agent

Fairfield Inn & Suites -
Lombard, IL

Quick Apply

Job Details

Part-time | Full-time
From $17 an hour

Benefits

Paid holidays
Health insurance
Dental insurance
Paid time off
Employee discount
Flexible schedule

Qualifications

Teamwork
Windows
High school diploma or GED
Attention to detail
Desktop applications
Organizational skills
Productivity software
Technical Proficiency

Full Job Description

Job description:

Our hotel is looking for experienced and ambitious hospitality professionals with a “people person” attitude plus organization and technology skills to deliver friendly success stay for all our guests. The front desk team utilizes excellent communication and collaboration to ensure each guest experience is consistent and meets our international brand standards. These principals are especially critical to build confidence in our guests that we are taking proper steps to keep them and our associates healthy. We are looking for applicants who share these attributes:

· Do the Right Thing - Operate and act with integrity in all you do even when no one is watching

· Support Your Team - Be kind, compassionate, and respectful

· Be Accountable - Take ownership, be honest, and work independently

· Aim Higher - Go above and beyond to exceed expectations and expand your knowledge

· Celebrate Differences - Embrace diversity, respect individual opinions and ideas

POSITION SUMMARY – Front Desk Agent

The Front Desk Agent works to put a face and personality on the services we provide and promptly responding to guest requests and reacting with empathy to understand and resolve issues when they arise. The daily tasks include:

· Greet arriving guests, check-in and process reservation details

· Provide information on hotel amenities, surrounding attractions, and transportation

· Generate and review reports to assist with planning, tracking, and accounting

· Utilize numerous technical applications and tools such as PMS (Stay), Microsoft Office, Microsoft Teams, SalesForce and more

· Function as a cashier for market items, including alcohol sales

· Respond promptly to guest requests/questions

· Respond per company guidelines to guest issues/concerns, as needed

· Work independently and function as manager on duty

· Shifts run 11:00PM-7:00AM, 7 days/week

REQUIREMENTS

· High school diploma or equivalent, college degree a plus

· Strong technical skills with Microsoft Office, Windows, & cloud-based applications

· Attention to detail and understanding of process relationships

· Upbeat, welcoming, people-oriented attitude

· Experience with Stay(Property Management System) a strong plus

· Reliable transportation, excellent attendance, and punctuality

· Varied schedule availability

BENEFITS

· Associate discount and loyalty program

· Paid Vacation

· Holiday Pay

· Medical/Dental Insurance

We provide equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability, or genetics.

Benefits:

· Employee discount

· Flexible schedule

· Paid time off

Education:

· High school or equivalent (Preferred)

Experience:

· Hotel Front Desk: 1 year (Preferred)

Work Location: In person

Pay: From $17.00 per hour

Benefits:

Dental insurance
Employee discount
Health insurance

Work Location: In person

Quick Apply

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