Top 66 senior customer service representative Jobs in willowbrook il

Sr Customer Service Representative
Motion Industries (MOT) —Woodridge, IL
- $27.06 - $35.22 an hour
- Full-time
- Sales
- 5 years
- Computer literacy
- Paid holidays
- Health insurance
Quick Apply
Senior Client Success Manager
United States —Westchester, IL
- $79,100 a year
- Full-time
- Marketing
- Bachelor of Science
- Writing skills
- Health insurance
- Dental insurance
Quick Apply
Senior Customer Success Manager
Wonderlic —Chicago, IL
- Urgently hiring
- Remote
- Analysis skills
- Mentoring
- Senior level
- Health insurance
- Dental insurance
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Sr Supvr Customer Service
ComEd —Oakbrook Terrace, IL
- $80,000 - $120,000 a year
- Extended hours
- Computer literacy
- Bachelor's degree
- Mentoring
- Disability insurance
- Health insurance
7d
Sr. Client Service Specialist - Weekend Night Shift
Crane Worldwide Logistics LLC —McCook, IL
- Night shift
- Mid-level
- Office
- High school diploma or GED
- Wellness program
- Health insurance
Sr Client Services Manager - National Accounts
CNA Insurance —Downers Grove, IL
- $72,000 - $141,000 a year
- Full-time
- Hybrid work
- 5 years
- Organizational skills
- Experience equivalent to degree accepted
Sr. Client Service Specialist - Third Shift
Crane Worldwide Logistics LLC —McCook, IL
- Mid-level
- Office
- High school diploma or GED
- Wellness program
- Health insurance
Employee Benefits Senior Client Service Representative
Marsh McLennan Agency —Orland Park, IL
- $41,200 - $76,800 a year
- Full-time
- Hybrid work
- Bachelor of Science
- Mid-level
- Bachelor's degree
- Health insurance
- 401(k)
Senior Client Service Associate
Gallagher —Warrenville, IL
- $44,500 - $67,000 a year
- Full-time
- Hybrid work
- Microsoft Excel
- Basic math
- Research
- Paid parental leave
- Health savings account
8d
Senior Client Specialist
CIBC —Chicago, IL
- $90,000 - $95,000 a year
- Full-time
- Remote
- Mid-level
- Microsoft Office
- US work authorization
- Health savings account
- Health insurance
6d
Sr. AI Growth Partner - Enterprise (Customer Success)
Eightfold.AI —Chicago, IL
- $110,000 - $185,000 a year
- Hybrid work
- 5 years
- Public speaking
- Office
- Health insurance
- Dental insurance
Senior Customer Success Management Specialist
Boeing —Chicago, IL
- $146,200 - $197,800 a year
- Hybrid work
- 5 years
- Bachelor's degree
- Product management
- Health savings account
- Disability insurance
3d
Sr. Manager - Service Center of Excellence
Burroughs —Elmhurst, IL
- $90,000 - $95,000 a year
- Full-time
- Oracle
- Data analysis skills
- Analysis skills
Quick Apply
3d
Senior Customer Success Manager
Adobe —Chicago, IL
- $135,200 - $234,150 a year
- Full-time
- Bachelor's degree
- Continuous improvement
- Conflict management
Analyst / Senior Analyst, Client Success
Curinos Inc —Chicago, IL
- $75,000 - $94,000 a year
- Hybrid work
- Mid-level
- Travel
- Training & development
- Health insurance
- Employee assistance program
Quick Apply
Sr. Manager - Service Center of Excellence
Burroughs, Inc. —Elmhurst, IL
- $90,000 - $95,000 a year
- Call employer
- Oracle
- Analysis skills
- Supervising experience
3d
Senior Client Success Manager
Misfits Market —Chicago, IL
- $110,000 - $120,000 a year
- 7 years
- ERP systems
- SQL
- Commuter assistance
- Paid holidays
Quick Apply
Sr. Manager, Information Management Services
Copyright Clearance Center —Chicago, IL
- $95,000 - $105,000 a year
- Full-time
- Remote
- 3 years
- Bachelor's degree
- Continuous improvement
Quick Apply
8d
Customer Success Manager, Senior Manager - Tableau
Salesforce —Chicago, IL
- $150,100 - $247,900 a year
- Full-time
- 5 years
- Office
- Mentoring
- Paid parental leave
- Disability insurance
Client Onboarding Implementation Senior Associate
JPMorganChase —Chicago, IL
- $75,050 - $107,000 a year
- Full-time
- Mid-level
- 3 years
- Team management
- Health insurance
- Tuition reimbursement

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senior customer service representative jobs near willowbrook il

Sr Customer Service Representative

Motion Industries (MOT) -
Woodridge, IL

Quick Apply

Job Details

Full-time
$27.06 - $35.22 an hour

Benefits

Paid holidays
Health insurance
401(k)

Qualifications

Customer communication
Customer returns handling
High school diploma or GED

Full Job Description

SUMMARY:

Under limited supervision, the Senior Customer Service Representative responds to customer inquires and places customer orders to ensure customer expectations are accurately determined and met. This role has in-depth knowledge of the company's products and services. The Senior Customer Service Representative develops and broadens relationships with customers to fully understand needs and wants. This role provides guidance and advice to less experienced Customer Service Representatives.

JOB DUTIES

Places customer orders via telephone, fax, email, electronic methods, or walk in (counter sales).
Influences Motion Industries' gross profit through negotiating the sale price and purchase price, within certain parameters.
May adjust non-contract customer pricing to meet the demands of the customer based on competition, while maximizing the profit for Motion Industries.
Builds customer relationships to drive repeat business by relating to the customer and drive process improvements.
Orders items to ensure appropriate inventory levels are maintained for customers.
May place orders without approval for orders up to $5,000 per line and $10,000 per purchase order.
Expedites backorders. May pull inventory and prepare order for shipment to customer.
Responsible for sourcing products in branch inventory, distribution center inventory or supplier inventory.
Determines the most cost effective shipping method for customer orders.
May handle customer returns.
May be assigned to one customer.
Provides coaching, guidance, and direction to less experienced Customer Service Representatives.
Assists less experienced Customer Service Representatives with addressing customer needs, including locating items and resolving problems.
May be responsible for quality and/or safety in the branch.
Performs other duties as assigned.
Responds to complex customer inquires regarding products, provides quotes, and handles order entry.

EDUCATION & EXPERIENCE

Typically requires a high school diploma or GED
Five (5) or more years of related experience or an equivalent combination.

KNOWLEDGE, SKILLS, ABILITIES

Excellent communication skills including written, verbal, and listening.
Ability to multi-task and time management skills required.
Excellent computer skills.
Excellent negotiation skills.
Strong product knowledge.
Reliability, organization, and attention to detail required.

PHYSICAL DEMANDS:

LICENSES & CERTIFICATIONS:

None required.

SUPERVISORY RESPONSIBILITY:

BUDGET RESPONSIBILITY:

COMPANY INFORMATION:

Motion Industries offers an excellent benefits package which includes options for healthcare coverage, 401(k), tuition, reimbursement, vacation, sick, and holiday pay.

COMPENSATION: Please keep in mind that this is not a guarantee of compensation or salary, as final offer amount may vary based on factors including but not limited to experience and geographic location. It also does not consider other components that make up the total rewards package for the position. If you are hired at Motion, your overall compensation will be determined based on factors such as geographic location, skills, education, and/or experience which may result in total compensation outside of this range.

Pay: $ 27.06 - $35.22/hourly

Not the right fit? Let us know you're interested in a future opportunity by joining our Talent Community on jobs.genpt.com or create an account to set up email alerts as new job postings become available that meet your interest!

GPC conducts its business without regard to sex, race, creed, color, religion, marital status, national origin, citizenship status, age, pregnancy, sexual orientation, gender identity or expression, genetic information, disability, military status, status as a veteran, or any other protected characteristic. GPC's policy is to recruit, hire, train, promote, assign, transfer and terminate employees based on their own ability, achievement, experience and conduct and other legitimate business reasons.

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Refine Your Search

senior customer service representative jobs in willowbrook il

Sr Customer Service Representative

Senior Client Success Manager

Senior Customer Success Manager

Sr Supvr Customer Service

Sr. Client Service Specialist - Weekend Night Shift

Sr Client Services Manager - National Accounts

Sr. Client Service Specialist - Third Shift

Employee Benefits Senior Client Service Representative

Senior Client Service Associate

Senior Client Specialist

Sr. AI Growth Partner - Enterprise (Customer Success)

Senior Customer Success Management Specialist

Sr. Manager - Service Center of Excellence

Senior Customer Success Manager

Analyst / Senior Analyst, Client Success

Sr. Manager - Service Center of Excellence

Senior Client Success Manager

Sr. Manager, Information Management Services

Customer Success Manager, Senior Manager - Tableau

Client Onboarding Implementation Senior Associate

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