Top 224 Bilingual customer service associate Jobs in Wilmer, Tx

Bilingual Service Advocate (Customer Service) - Hybrid
New Benefits —Dallas, TX
- $19 - $21 an hour
- 8 hour shift
- Bilingual
- Customer service
- Office
- Paid training
- Paid holidays
Quick Apply
8d
Customer Service Representative (Bilingual)
Community Choice Financial Family of Brands —Balch Springs, TX
- $15 an hour
- Weekends as needed
- Background check
- 18 years or older
- Spanish
- Paid training
- Health savings account
13d
CSP Engagement Specialist
Optum —Dallas, TX
- $18 - $32 an hour
- 8 hour shift
- Remote
- 18 years or older
- Spanish
- Microsoft Outlook
- Paid training
- AD&D insurance
Bilingual Customer Service Representative (Remote TX)
Oscar Health —Dallas, TX
- $19 - $21 an hour
- Remote
- Google Workspace
- Writing skills
- High school diploma or GED
- Paid parental leave
- Paid holidays
Quick Apply
Call for Release - CDS Remote Customer Service Representive
Copart —Dallas, TX
- $16.04 - $24.00 an hour
- Overtime
- Remote
- Bilingual
- Microsoft Excel
- Microsoft Outlook
- AD&D insurance
- Employee stock purchase plan
Quick Apply
2d
Intake Coordinator-ABA
The Treetop ABA Therapy —Dallas, TX
- $45,000 - $60,000 a year
- Full-time
- Remote
- Spanish
- English
- High school diploma or GED
- Paid holidays
- Dental insurance
Quick Apply
Spanish Bilingual Remote Customer Service Representative
VIMO INC —Dallas, TX
- $19.00 - $20.50 an hour
- Full-time
- Remote
- Background check
- 18 years or older
- Spanish
- Paid training
- Paid time off
Quick Apply
Customer Service Representative (Remote TX)
Oscar Health —Dallas, TX
- $19 - $21 an hour
- Remote
- Writing skills
- High school diploma or GED
- Analysis skills
- Paid parental leave
- Paid holidays
Quick Apply
Call Center Agent
LBU Community Clinic —Dallas, TX
- Spanish
- No experience needed
- English
- Disability insurance
- Health insurance
7d
Call Center Specialist
Pearl Street Dental Group —Dallas, TX
- 8 hour shift
- In-person
- Communication skills
- Entry level
- Health insurance
- Dental insurance
Outbound Care Advocate
Lantern —Dallas, TX
- $22 - $24 an hour
- Full-time
- Spanish
- English
- Organizational skills
- Paid parental leave
- Disability insurance
8d
Remote Customer Service Representative
Copart —Dallas, TX
- $16.04 - $24.00 an hour
- Overtime
- Remote
- Bilingual
- Computer literacy
- Residential
- AD&D insurance
- Employee stock purchase plan
Quick Apply
2d
Administrative Dietary Clerk - Methodist Dallas Med Ctr
Aramark —Dallas, TX
- Call employer
- Administrative experience
- Typing
- Entry level
Contact Center Representative
Systems Integration, Inc. —Dallas, TX
- Seasonal
- Remote
- Background check
- Computer literacy
- High school diploma or GED
- Paid training
Quick Apply
Call Center Representative (Remote)
Safari Sports USA —Dallas, TX
- $10 - $15 an hour
- Contract
- Remote
- Microsoft Excel
- English
- Organizational skills
- Work from home
Quick Apply
7d
Health Care Customer Service Representative
State Collection Service —Dallas, TX
- $16 - $18 an hour
- Full-time
- Remote
- Bilingual
- HIPAA
- Military encouraged
- Profit sharing
- Health savings account
Quick Apply
7d
Patient Access Representative Job
Prism Health North Texas —Dallas, TX
- Spanish
- Microsoft Excel
- Microsoft Outlook
Customer Service Sales Representative - Call Center
Tuff Shed —Lancaster, TX
- $20 an hour
- Weekends as needed
- Hybrid work
- Spanish
- English
- High school diploma or GED
- Paid holidays
- Health insurance
Quick Apply
13d
CSR
La Familia Insurance —Lancaster, TX
- $14 - $18 an hour
- Full-time
- Background check
- 18 years or older
- Spanish
Bilingual Customer Service Representative
La Familia Auto Insurance —Lancaster, TX
- $13.50 - $16.00 an hour
- Full-time
- Background check
- 18 years or older
- Spanish
- Paid training
- Paid holidays
Quick Apply

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Bilingual Service Advocate (Customer Service) - Hybrid

New Benefits
Dallas, TX

Quick Apply

Job Details

Full-time
$19 - $21 an hour
8 days ago

Benefits

Paid training
Paid holidays
Disability insurance
Health insurance
Dental insurance
401(k)
Paid time off
On-the-job training
Parental leave
Vision insurance
401(k) matching
Life insurance
Referral program

Qualifications

Bilingual
Serving clients
Customer service
Employee relationship building
Telecommunications headsets

Full Job Description

Member Support

New Benefits, Ltd.

Service Advocate

About New Benefits:
Are you a high performer? Now is your chance to check out a career opportunity with New Benefits, Ltd., America’s leading wholesaler of customizable non-insured health, personal security, financial, travel and leisure benefits! We have served associations, insurance companies, banks, credit unions, brokerage/consulting firms, insurance agencies, TPAs and employers since 1990. Thousands of clients and millions of members trust New Benefits to deliver exceptional customer service and support, superior products, administration, print services, billing and compliance while promoting integrity and honesty in the marketing of non-insured products and services.
Our office is conveniently located in the North Dallas area and we are looking for YOU to be a part of our continued growth and success. Dazzling customer service is our promise!
We offer a fun, business casual environment with a strong company culture focused on employee engagement and recognition. As a valued member of our family, the Service Advocate will be eligible for a comprehensive benefits plan including paid vacations and holidays, 401(k) with company match, health, voluntary dental, paid life insurance and a New Benefits discount card. Summary: The Service Advocate is responsible for providing quality customer service in our inbound call center.

Responsibilities and Duties:

Take inbound calls from members, clients, and providers as well as explain member benefits, products, and help locate providers
Answer all incoming calls and makes necessary outbound calls to provide consistently DAZZLING service.
Achieve and maintain 90% monitoring average
Resolve Level 1 problems within 24 hours

Qualifications and Skills:

Bilingual required
Call Center experience is preferred
High School Diploma or GED
Possess a strong passion and ability for delivering exceptional customer service to internal and external parties
Ability to type and handle phone conversation simultaneously
Ability to talk or hear, both in person and by telephone- including use of headset equipment
Good visual acuity
Repetitively feel and operate standard office equipment
Must be able to perform work at a computer terminal for 6-8 hours, and function in an environment with interruptions
Ensure consistent schedule adherence, including arrival to work, punctuality returning from breaks/lunches, and departing from work as scheduled
Strong follow-through skills
Extraordinary time management and organizational skills

Core Competencies:

Flexibility – Maintains effectiveness when experiencing major changes in work responsibilities or environment and adjusts effectively to work within new structures, processes, requirements or cultures. Remains flexible in spite of adversity. Embraces change. ,
Leadership – Facilitates a positive and productive team-oriented environment. Provides open communication/feedback within the team. Builds collaboration to maintain productive teams. Treats people with honesty and respect. Maintains positive relationships with employees at all levels. Uses appropriate interpersonal styles to establish effective relationships with clients, vendors and internal partners. Interacts with others in a way that promotes openness and trust and gives them confidence in one's intentions.
Innovation – Identifies and accomplishes challenging objectives or personal goals. Works effectively with others to achieve goals. Looks for and takes advantage of opportunities. Maintains a high level of interest, enthusiasm and personal performance. Takes steps to improve processes and find better solutions. Champions quality work and proactively takes steps to correct errors or improve overall products/solutions. Drives continuous improvement. Demonstrates a willingness to change approach based on feedback.
Integrity – Supports and upholds the organization's standards and values. Demonstrates honesty, reliability and professionalism. Maintains the highest ethical standards.
Passion – Provides excellent customer service to internal clients, partners, vendors and teams. Responds promptly, professionally, effectively, and efficiently. Recognizes sense of urgency in responding to needs. Follows up to ensure requests, needs, and commitments are met consistently. Job Specific Competencies:
Technical Expertise – The ability to demonstrate depth of knowledge and skill in a technical area.
Diagnostic Information Gathering – The ability to identify the information needed to clarify a situation, seek that information from appropriate sources, and use skillful questioning to draw out the information, when others are reluctant to disclose it.
Analytical Thinking – The ability to tackle a problem by using a logical, systematic, sequential approach.
Thoroughness – Ensuring that one's own and others' work and information are complete and accurate; carefully preparing for meetings and presentations; following up with others to ensure that agreements and commitments have been fulfilled.
Attention to Communication – The ability to ensure that information is passed on to others who should be kept informed.
Customer Orientation – The ability to demonstrate concern for satisfying one's external and/or internal customers.
Managing Change – The ability to demonstrate support for innovation and for organizational changes needed to improve the organization's effectiveness; initiating, sponsoring, and implementing organizational change; helping others to successfully manage organizational change.
Stress Management – The ability to keep functioning effectively when under pressure and maintain self-control in the face of hostility or provocation.

Benefits: Medical Dental Life Insurance Disability Insurance New Benefits Discount Card (Free to Employees and Immediate Family Members) 401k with a 5-year vesting 5 days of Vacation and 5 days of personal/sick 9.5 paid Holidays per year

*Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Job Reports to
Member Support Manager
Classification:
Non-Exempt

Job Type: Full-time

Pay: $19.00 - $21.00 per hour

Benefits:

401(k)
401(k) matching
Dental insurance
Health insurance
On-the-job training
Paid time off
Parental leave
Referral program
Vision insurance

Shift:

8 hour shift

Application Question(s):

This position is hybrid. We are in the office on Tuesdays and Wednesdays each week. Are you able to adhere to this policy?

Experience:

Call Center: 1 year (Required)
Customer service: 2 years (Required)

Ability to Commute:

Dallas, TX (Required)

Work Location: In person

Quick Apply

Refine Your Search

bilingual customer service associate jobs in wilmer, tx

Bilingual Service Advocate (Customer Service) - Hybrid

Customer Service Representative (Bilingual)

CSP Engagement Specialist

Bilingual Customer Service Representative (Remote TX)

Call for Release - CDS Remote Customer Service Representive

Intake Coordinator-ABA

Spanish Bilingual Remote Customer Service Representative

Customer Service Representative (Remote TX)

Call Center Agent

Call Center Specialist

Outbound Care Advocate

Remote Customer Service Representative

Administrative Dietary Clerk - Methodist Dallas Med Ctr

Contact Center Representative

Call Center Representative (Remote)

Health Care Customer Service Representative

Patient Access Representative Job

Customer Service Sales Representative - Call Center

CSR

Bilingual Customer Service Representative

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