Top 596 Operations lead Jobs in Wilmington, Ca

Department Lead I
Fox Corporation —Los Angeles, CA
- $29.52 - $51.65 an hour
- Overtime
- Mid-level
- Ability to lift 50 pounds
- Analysis skills
- Health insurance
- Dental insurance
6d
Executive Engagement Lead
Google —Los Angeles, CA
- $152,000 - $222,000 a year
- Full-time
- 6 years
- Office
- Bachelor's degree
Lead, Product Support & Customer Experience
National Research Group —Culver City, CA
- $120,000 - $180,000 a year
- Full-time
- Remote
- 7 years
- SQL
- Continuous improvement
- Paid parental leave
- Dental insurance
Operations Lead
Forge Atomics Inc. —El Segundo, CA
- $90,000 - $130,000 a year
- Extended hours
- Writing skills
- Mid-level
- Office
- Paid parental leave
- Employee stock purchase plan
Quick Apply
Team Lead, Ground Operations (3rd Shift)
Zoox —Los Angeles, CA
- $46 - $64 an hour
- Overnight shift
- Clean driving record
- Supervising experience
- Travel
- Health insurance
- Paid time off
Quick Apply
Programs & Business Operations Lead
Airbnb —Los Angeles, CA
- $168,000 - $203,000 a year
- Online Application
- Remote
- Analysis skills
- Product management
- Senior level
Quick Apply
10d
Lead, Workplace Operations
IMAX —Playa Vista, CA
- $65,259 - $93,228 a year
- Online Application
- Office
- Continuous improvement
- Organizational skills
7d
Strategy and Operations Lead
Google —Los Angeles, CA
- $152,000 - $222,000 a year
- Full-time
- Sales
- Office
- Analysis skills
Lead Security Operations Coordinator (Security Manager)
Chevron —El Segundo, CA
- $137,600 - $206,400 a year
- Email
- Microsoft Excel
- Microsoft Outlook
- Writing skills
- Health insurance
- Retirement plan
1d
Lead, Operations & Internal Communications
Snapchat —Los Angeles, CA
- $111,000 - $196,000 a year
- Full-time
- Hybrid work
- 7 years
- Bachelor of Science
- Research
- Paid parental leave
- Health insurance
8d
Area Leader
EL Pollo Loco —Alhambra, CA
- $95,000 - $105,000 a year
- Weekends as needed
- Sales
- Bachelor of Science
- High school diploma or GED
- Fuel card
- AD&D insurance
Quick Apply
People Operations Global Lead/Manager
PIMCO —Newport Beach, CA
- $112,500 - $135,000 a year
- Online Application
- 7 years
- Bachelor's degree
- Business Administration
Data Collection Operations Lead, Optimus
Tesla —Marina del Rey, CA
- $23.99 - $45.88 an hour
- Weekends as needed
- Mid-level
- Leadership
- Communication skills
- Commuter assistance
- Health savings account
Business Operations Lead
Anduril Industries —Costa Mesa, CA
- $146,000 - $180,000 a year
- Email
- 6 years
- Bachelor's degree
- Product management
Quick Apply
Admissions Team Lead - ED & LD Registration and Operations - Full-Time, On-Site, 10-Hour Day Shift
Cedars-Sinai —Los Angeles, CA
- $29.01 - $44.97 an hour
- Overtime
- Mid-level
- High school diploma or GED
- Bachelor's degree
Creator Operations Lead - TikTok Local Services
TikTok —Los Angeles, CA
- $151,050 - $342,000 a year
- Bachelor's degree
- Fair chance
- Senior level
- Paid parental leave
- Paid holidays
Operations Lead - Los Angeles
Blueground —Los Angeles, CA
- $55,000 - $68,750 a year
- Google Workspace
- Management
- Mid-level
- Mileage reimbursement
- Paid parental leave
Quick Apply
Assistant Station Leader - Airline Crew Transportation
Skyhop Global —Inglewood, CA
- $70,000 - $85,000 a year
- Weekends as needed
- Mid-level
- Supervising experience
- In-person
- Paid holidays
- Health insurance
Quick Apply
Warehouse Lead
Yusen Logistics —Long Beach, CA
- $25 an hour
- Full-time
- Background check
- Mid-level
- Warehouse
- Commuter assistance
- AD&D insurance
Motorsport and Performance Operations Leader
Garrett Advancing Motion —Torrance, CA
- $105,000 - $171,000 a year
- Full-time
- High school diploma or GED
- Team management
- Warehouse
- AD&D insurance
- Paid holidays

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operations lead jobs near wilmington, ca

Department Lead I

Fox Corporation -
Los Angeles, CA

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Job Details

Full-time
$29.52 - $51.65 an hour
6 days ago

Benefits

Health insurance
Dental insurance
401(k)
Paid time off
Vision insurance
Union benefits

Qualifications

Customer communication
Staff supervision
Confidential information handling
Team supervision
Managing teams in a customer support role
Compliance with security regulations
Driver's License
Leading team collaboration initiatives
Safety standard operating procedures
Standard operating procedures (SOPs)
Call center management

Full Job Description

OVERVIEW OF THE COMPANY

Fox Corporation

Under the FOX banner, we produce and distribute content through some of the world’s leading and most valued brands, including: FOX News Media, FOX Sports, FOX Entertainment, FOX Television Stations and Tubi Media Group. We empower a diverse range of creators to imagine and develop culturally significant content, while building an organization that thrives on creative ideas, operational expertise and strategic thinking.

JOB DESCRIPTION

The Fox Studio Lot is looking for a Department Lead. The Department Lead will be responsible for the overall administration, supervision, and operation of the Facilities Service Desk, including but not limited to the administration of the work order ticketing system, inbound calls from the general public, and tenant and staff relations.

A SNAPSHOT OF YOUR RESPONSIBILITIES

Directly supervise Call Center staff, carry out supervisory responsibilities in accordance with departmental and company policies and procedures
Lead by example and model behaviors that are consistent with the company's values
Supervise adherence to departmental and company policies and procedures, report infractions to management
Actively participate in the day-to-day operations, to include but not limited to operating the switchboard, connecting internal and external callers with the appropriate individual or department
Respond to incoming requests (e.g., e-mails, telephone calls, voicemail, or in person) and accurately identify, diagnose, prioritize, log, and dispatch the appropriate team
Utilize the electronic ticketing system according to department procedures for the opening, closing, resolution, escalation, and tracking of all requests
Provide updates, status, and completion information to staff and/or users via telephone, e-mail, or in-person communication.
Ensure the highest level of customer service and professionalism by the Call Center staff
Monitor and evaluate daily workflow, choose appropriate courses of action to ensure department schedules and objectives are met
Conduct daily staff meetings to drive team accountability and to exchange various information
Maintain training methods for timely and efficient execution of departmental goals. Ensure that staff is cross trained in all pertinent functions/areas
Prepare daily and weekly work schedules and assignments, track staff vacations and leaves to ensure proper coverage
Review payroll daily, verify accuracy by overseeing and correcting time clock punches
Verify, code, and input invoices into the Studio AP system for processing
Provide back-up support for other administrative departments or job functions
Promote and sustain a professional, positive, productive, and safe work environment
Build teamwork to enhance individual and team performance, provide coaching and mentoring
Act as the direct liaison to employees, customers, tenants and service personnel
Log and report suspicious, nuisance or hostile calls to Security
Coordinate various service requests using the telephone, e-mail and two way radio
Perform general clerical duties including but not limited to, ordering supplies, placing service calls for equipment, filing, record keeping and photocopying
Prepare daily and monthly reports as needed

WHAT YOU WILL NEED

Recent prior supervisory experience working in a Call Center, Help Desk, or other environment with heavy incoming telephone calls
Strong general knowledge of Call Center, Help Desk, or PBX operations
Excellent leadership skills with the ability to work with and through others to achieve desired results
Excellent written and verbal communication skills
Excellent customer service, time management, interpersonal, organizational, and analytical skills
Aptitude to coordinate multiple concurrent activities and multifaceted service requests
Maintain confidentiality of company and customer information, data, and materials
Dependable/reliable person with excellent attendance record and able to work nights and weekends as needed
Valid California driver's license (without restrictions)
Able to follow standardized operating procedures
Able to manage multiple priorities and follow through on assignments
Able to stand, walk, and sit as required to perform all job functions, including lifting to 50 lbs.
Able to work overtime with short notice
Able to learn and retain large amounts of general information about the Company
Ability to work cooperatively and collaboratively with all levels of staff, employees, tenants, and vendors
Ability to operate in a dynamic, fast-paced, demanding startup environment
Ability to train across multiple job functions
Ability to readily adapt to changing requirements
Ability to gain and retain comprehensive knowledge of all equipment, tools, and software used in the Call Center as well as supported services
Ability to listen carefully and respond quickly and effectively
Follow all company, safety, and security policies and procedures; report any maintenance problems, safety hazards, accidents, or injuries

We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, gender identity, disability, protected veteran status, or any other characteristic protected by law. We will consider for employment qualified applicants with criminal histories consistent with applicable law.

Pursuant to state and local pay disclosure requirements, the pay rate/range for this role, with final offer amount dependent on education, skills, experience, and location is $29.52-51.65 per hour. This role is also eligible for various benefits, including medical/dental/vision, insurance, a 401(k) plan, paid time off, and other benefits in accordance with applicable plan documents. Benefits for Union represented employees will be in accordance with the applicable collective bargaining agreement.

View more detail about FOX Benefits.

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Refine Your Search

operations lead jobs in wilmington, ca

Department Lead I

Executive Engagement Lead

Lead, Product Support & Customer Experience

Operations Lead

Team Lead, Ground Operations (3rd Shift)

Programs & Business Operations Lead

Lead, Workplace Operations

Strategy and Operations Lead

Lead Security Operations Coordinator (Security Manager)

Lead, Operations & Internal Communications

Area Leader

People Operations Global Lead/Manager

Data Collection Operations Lead, Optimus

Business Operations Lead

Admissions Team Lead - ED & LD Registration and Operations - Full-Time, On-Site, 10-Hour Day Shift

Creator Operations Lead - TikTok Local Services

Operations Lead - Los Angeles

Assistant Station Leader - Airline Crew Transportation

Warehouse Lead

Motorsport and Performance Operations Leader

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