Top 73 Claims representative Jobs in Wilmington, De

Customer Service Rep (Level Care) -Remote [PA, DE, NJ]
Independence Blue Cross —Philadelphia, PA
- Remote
- Entry level
2d
Recertification Claims Specialist
Lincoln Financial —Radnor, PA
- $55,700 - $100,200 a year
- Online Application
- Remote
- Mid-level
- High school diploma or GED
- Organizational skills
- Disability insurance
- Tuition reimbursement
4d
Pharmacy Tech Support / Call Center Rep (Remote Work from Home)
IQVIA —Philadelphia, PA
- $18 an hour
- Full-time
- Remote
- Spanish
- English
- High school diploma or GED
- Work from home
12d
Customer Service Representative
Advance Sourcing Concepts LLC —Wilmington, DE
- $18.25 an hour
- Contract
- Hybrid work
- Spanish
- High school diploma or GED
- Computer skills
- Work from home
Quick Apply
Senior Service Processor, Claims Payment Services
Lincoln Financial —Radnor, PA
- $25.87 - $35.84 an hour
- Online Application
- Remote
- Microsoft Outlook
- Mid-level
- High school diploma or GED
- Tuition reimbursement
- Paid time off
5d
Claims - Field Claims Representative
The Cincinnati Insurance Companies —Wilmington, DE
- $60,500 - $99,000 a year
- Day shift
- Mid-level
- Driver's License
- Bachelor's degree
- Paid time off
- 401(k) matching
HVAC Customer Service Representative
UGI HVAC —Exton, PA
- Computer literacy
- Residential
- High school diploma or GED
- Disability insurance
- Health insurance
Quick Apply
Appeals & Grievance Case Resolution Specialist
Amerihealth Caritas —Philadelphia, PA
- Full-time
- Hybrid work
- Microsoft Excel
- Microsoft Outlook
- Research
- Paid holidays
- Health insurance
12d
Workers' Compensation Claims Consultant
ECBM LP —Media, PA
- Mid-level
- 3 years
- High school diploma or GED
Quick Apply
Claim Examiner
A-G Specialty Insurance, LLC —Berwyn, PA
- $50,000 a year
- Weekends as needed
- Remote
- Mid-level
- Bachelor's degree
- Travel
Claims Representative
Pennsylvania Lumbermens Mutual Insurance Company —Philadelphia, PA
- $60,000 - $68,000 a year
- Full-time
- Hybrid work
- Mid-level
- Microsoft Office
- Bachelor's degree
- Health savings account
- Health insurance
Quick Apply
Physician Billing Representative II
Christiana Care Health Systems —Wilmington, DE
- $22.29 - $33.44 an hour
- Full-time
- Computer literacy
- Mid-level
- Office
5d
Claims Adjuster - Auto Damage
Progressive —Malvern, PA
- $73,400 - $89,800 a year
- Inventory management
- Mid-level
- Office
- Health savings account
- Disability insurance
Commercial Claims Representative
CIBA Insurance Services —Narberth, PA
- $90,000 - $100,000 a year
- Full-time
- Remote
- Clean driving record
- 5 years
- Residential
- Health insurance
- Dental insurance
Quick Apply
Claims Representative
Penn Lumbermens Mut Ins Co —Philadelphia, PA
- Spanish
- Writing skills
- Mid-level
Provider Revalidation Field Representative - Delaware
Gainwell Technologies —Newark, DE
- $35,000 - $50,000 a year
- Full-time
- Hybrid work
- Microsoft Excel
- Microsoft Outlook
- Research
- Travel reimbursement
- Profit sharing
Customer Service Representative
Lympha Press —Chadds Ford, PA
- Full-time
- Mid-level
- 3 years
- High school diploma or GED
- Health insurance
- Dental insurance
Quick Apply
4d
ESIS Claims Representative, AGL
Chubb —Philadelphia, PA
- Full-time
- Mid-level
- 3 years
- Communication skills
Licensed Customer Service Representative - Remote
Philadelphia Insurance Companies —Bala-Cynwyd, PA
- $21 - $23 an hour
- Overtime
- Remote
- Computer literacy
- Mid-level
- High school diploma or GED
- Health savings account
- Health insurance
Senior Claims Consultant
Patriot Growth Insurance Services, LLC —Media, PA
- $85,000 - $110,000 a year
- Full-time
- Microsoft Excel
- Microsoft Outlook
- Analysis skills
- Paid parental leave
- Disability insurance
Quick Apply
9d

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Customer Service Rep (Level Care) -Remote [PA, DE, NJ]

Independence Blue Cross -
Philadelphia, PA

Apply Now

Job Details

2 days ago

Qualifications

Full Job Description

Bring your drive for excellence, teamwork, and customer commitment to Independence. Join us as we renew and reimagine the future of health care. Together we will achieve our mission to enhance the health and well-being of the people and communities we serve.

Customer Service Representative Responsibilities:

Attains and keeps current with the knowledge and skills required to provide information, service, and assistance in response to all inquiries.
Available as assigned to accept calls in a professional and courteous manner.
Determines the nature of the call and takes all possible action, including research, completing forms, or any follow-up, to expeditiously ensure the provision of accurate information, service, and assistance upon first contact.
Acquire knowledge of all claims systems applications and member service systems.
Prepares and forwards appropriate requests to operating areas to accomplish action required as a result of the inquiry.
Checks internal system inboxes to ensure completion and follow-up action. Obtains required information and makes a callback when necessary to complete action on inquiries.
Meets quality performance standards and works within established time frames.
Acknowledges each piece of mail and responds to written inquiries either by telephone or letter as required in a professional manner.
Advises the Supervisor when any of the above accountabilities cannot be performed because of matters beyond the control of the Representatives, such as system, procedural, or administrative errors that indicate a trend.
Ability to ask effective probing questions and deescalate challenging member inquiries and concerns.
Supports the area in the ongoing use of TQM principles in a continuous quality improvement process.
Performs other duties as assigned.
The Call Center is open from 8:00am-11:00pm EST—we ask for flexibility with these hours as business needs dictate our business hours. We do offer an 8% Shift differential for those working the later shifts.

Fully Remote:
This role is designated by Independence as fully remote. The incumbent will not be required to report to one of Independence’s physical office locations to perform the work. Work must be performed in the Tri-State Area of Delaware, New Jersey, or Pennsylvania.

To ensure an engaging learning experience, our training program will include an onsite component. All participants are expected to be physically present at our 1900 Market Street, Philadelphia office location for a total of Nine (9) days, distributed across Three (3) separate weeks during the 12-week training period. Specific onsite training weeks will be communicated in advance to allow for proper planning.

IBX is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to their age, race, color, religion, sex, national origin, sexual orientation, protected veteran status, or disability.

Must have an Android or iOS device which is compatible with the free Microsoft Authenticator app.

Apply Now

Refine Your Search

claims representative jobs in wilmington, de

Customer Service Rep (Level Care) -Remote [PA, DE, NJ]

Recertification Claims Specialist

Pharmacy Tech Support / Call Center Rep (Remote Work from Home)

Customer Service Representative

Senior Service Processor, Claims Payment Services

Claims - Field Claims Representative

HVAC Customer Service Representative

Appeals & Grievance Case Resolution Specialist

Workers' Compensation Claims Consultant

Claim Examiner

Claims Representative

Physician Billing Representative II

Claims Adjuster - Auto Damage

Commercial Claims Representative

Claims Representative

Provider Revalidation Field Representative - Delaware

Customer Service Representative

ESIS Claims Representative, AGL

Licensed Customer Service Representative - Remote

Senior Claims Consultant

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