Date posted: October 20, 2025
Pay: $18.00-$20.00 per hour
Job description:
Job Overview
We are seeking a Respiratory Technician to join our Respiratory team. Responsible for administering and educating patients with mask fits, CPAPs, and associated inventory. Helping at front desk and ready to pivot responsibilities based on needs of the day.
Duties
Implements Advanced Medical Homecare Supply's Mission Statement and core values
· Greet patients professionally both in person and on the phone
· Answering and triaging phone calls appropriately
· Must provide a high level of customer service to patients, referrals and pay sources.
· Responsible for maintaining a strong working knowledge of products and services, company policies and procedures.
· Understanding of equipment/products sold
· Assist patients with supplies
· Troubleshoot with patients, machines and supplies
· Ensures compliance with regulations and internal policies
· Making records requests
· Time management and organizational skills
· Ensure proper patient information is maintained electronically and/or in paper customer files
· Collects patient signatures on required documents and collects money from customers when appropriate
· Protects patients’ rights by maintaining confidentiality of medical, personal, and financial information.
· Stay current on governmental and other rules and regulations
· Maintain safe, clean, and organized front desk and patient waiting area by keeping all working areas including desks and shelves neat.
· Educates and provides proper training to patients with relation to their home medical equipment to facilitate safe and effective use and desired care, treatment and service outcomes.
· Knowledge and understanding of Health Insurance Portability and Accountability Act (HIPAA) regulations
· Participates in Performance Improvement (PI) activities
· Participates, on an ongoing basis, in traditional learning programs.
· Address complaints concerning services rendered
Requirements
To perform the job successfully, an individual should demonstrate the following competencies:
· Knowledge of relevant regulations and quality standards
· Proficient in MS Office, relational databases and software including Electronic Medical Records (EMR)
· Customer Service - Responds promptly and courteously to customer needs; Responds to requests for service and assistance; Meets commitments.
· Problem Solving - Gathers and analyzes information skillfully; Works well in group problem solving situations.
· Planning/Organizing - Prioritizes and plans work activities; Uses time efficiently; Excellent organizational and leadership skills
· Attendance/Punctuality - Is consistently at work, consistently on time to the office and scheduled appointments.
· Teamwork - Balances team and individual responsibilities; Contributes to building a positive team environment.
· Interpersonal - Maintains confidentiality; Listens to others without interruption and remains open to others' ideas and tries new things; Works well with executive management, Team members, contracted partners, patients/clients and referral sources.
· Quality Management - Looks for ways to promote quality and demonstrates accuracy and thoroughness, Detail oriented.
· Diversity - Demonstrates knowledge of policy and shows respect and sensitivity for cultural differences.
· Ethics - Works with integrity and supports company goals and ethical values.
· Communication – Clear oral and written communications
· Safety and Security - Observes safety and security procedures; Uses equipment and materials properly. Reports potentially unsafe conditions.
· Initiative - Undertakes self-development activities; Looks for and takes advantage of opportunities; Asks for and offers help when needed. Seeks improvement opportunities.
· Judgment - Exhibits sound and accurate judgment; Includes appropriate people in decision-making process.
· Innovation - Generates suggestions for improving work.
· Organizational Support – Follows policies and procedures completes administrative tasks correctly and on time, Support organization goals and values.
QUALIFICATIONTo perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Needs to have an excellent work ethic and is always looking for tasks to keep them busy. A self-starter that looks for ways to contribute to the team and exceed their goals. Have a strong memory that allows them to recall information. Must be a great verbal and written communicator. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.
EDUCATION/EXPERIENCE:
High school diploma or general education degree (GED) – bachelor’s degree a plus; One to three years related experience and/or training; or equivalent combination of education and experience. Background checks are performed before hiring.
LANGUAGE ABILITY:
Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals.
MATH ABILITY:
Ability to calculate figures and amounts such as discounts, interest, commissions, proportions, percentages, area, circumference, and volume.
REASONING ABILITY:
Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists. Ability to interpret a variety of instructions furnished in written, oral, diagram, or schedule form.
WORK ENVIRONMENT:
The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.
PHYSICAL DEMANDS:
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.
While performing the duties of this job, the employee is frequently required to sit and use hands to finger, handle, or feel. The employee is occasionally required to stand, walk and talk or hear. The employee must occasionally lift and/or move up to 50 pounds.
Job Type: Full-time
Benefits:
- 401(k) matching
- Dental insurance
- Flexible spending account
- Health insurance
- On-the-job training
- Paid time off
- Safety equipment provided
- Vision insurance
Schedule:
- 8 hour shift
- Monday to Friday
Ability to Commute:
- West Chester, PA 19380 (Preferred)
Ability to Relocate:
- West Chester, PA 19380: Relocate before starting work (Required)
Willingness to travel:
Work Location: In person
Job Type: Full-time
Pay: $18.00 - $20.00 per hour
Expected hours: 40 per week
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Health insurance
- Paid time off
- Vision insurance
Work Location: In person
