Top 122 Bilingual customer service associate Jobs in Wilmington, Ma

Customer Success Specialist
Vaisala —Boston, MA
- $70,000 - $85,000 a year
- Full-time
- Hybrid work
- Background check
- Spanish
- English
- Paid holidays
- Disability insurance
Customer Service Representative - Bilingual In Spanish
Cintas —Chelmsford, MA
- $21.05 - $26.54 an hour
- Full-time
- Spanish
- Microsoft Excel
- Microsoft Outlook
- Profit sharing
- AD&D insurance
Customer Service Representative
ER Services Plumbing and Heating LLC —North Andover, MA
- $25.35 - $30.53 an hour
- Full-time
- Bilingual
- Computer literacy
- Office
- Paid time off
Quick Apply
4d
Bilingual Multi-Location Customer Service Specialist (Spanish or Portuguese)
Sherwin-Williams —Waltham, MA
- $20 an hour
- Weekends as needed
- 18 years or older
- Merchandising
- High school diploma or GED
- Paid parental leave
- Disability insurance
Bilingual Customer Service Specialist (Spanish or Portuguese)
Sherwin-Williams —Framingham, MA
- $20 an hour
- Weekends as needed
- 18 years or older
- Merchandising
- High school diploma or GED
- Paid parental leave
- Disability insurance
Bilingual Customer Service Specialist (Spanish or Portuguese)
Sherwin-Williams —Newton, MA
- $20 an hour
- Weekends as needed
- 18 years or older
- Merchandising
- High school diploma or GED
- Paid parental leave
- Disability insurance
12d
Customer Experience Specialist
Kuhlman Electric —Danvers, MA
- $21 - $28 an hour
- Full-time
- English
- Typing
- In-person
- Paid training
- Health insurance
Quick Apply
Bilingual Multi-Location Customer Service Specialist (Spanish)
Sherwin-Williams —Lynn, MA
- $20 an hour
- Weekends as needed
- 18 years or older
- Merchandising
- High school diploma or GED
- Paid parental leave
- Disability insurance
6d
CUSTOMER SERVICE REPRESENTATIVE (REQIRED TO WORK WEEKEND)
SHIVA SHIP FOR YOU INC DBA THE UPS STORE —Natick, MA
- $16.50 - $24.00 an hour
- Full-time
- In person
- Spanish
- English
- Cash register
- Health insurance
Quick Apply
Bilingual Customer Service Specialist (Spanish)
Sherwin-Williams —Boston, MA
- $20 an hour
- Weekends as needed
- 18 years or older
- Merchandising
- High school diploma or GED
- Paid parental leave
- Disability insurance
12d
Bilingual Customer Service Specialist (Spanish or Portuguese)
Sherwin-Williams —Chelmsford, MA
- $20 an hour
- Weekends as needed
- 18 years or older
- Merchandising
- High school diploma or GED
- Paid parental leave
- Disability insurance
13d
Retail Customer Service Representative
BellaVant Group inc —Winchester, MA
- $800 - $1,200 a week
- Full-time
- Bilingual
- Background check
- Supervising experience
- Flexible schedule
Quick Apply
Member Engagement Director - Plaistow YMCA
YMCA OF THE NORTH SHORE INC —Plaistow, NH
- $54,000 - $58,000 a year
- Full-time
- Bilingual
- Marketing
- Mid-level
- Paid training
- Health insurance
Quick Apply
10d
Customer Service Representative (CSR)
MSI —Norwood, MA
- $18.75 - $21.75 an hour
- Overtime
- Spanish
- Microsoft Outlook
- Word processing
- Disability insurance
- Health insurance
Bilingual Outbound Enrollment Specialist
Pomelo Care —Boston, MA
- $21.63 - $26.44 an hour
- Overtime
- Remote
- Spanish
- English
- Children
- Paid parental leave
- Health savings account
10d
Call Center Representative
New England ENT & Facial Plastic Surgery —North Andover, MA
- Full-time
- Medical terminology
- Communication skills
- Entry level
- Health insurance
- 401(k)
Quick Apply
Bilingual Customer Service Specialist
EF (Education First) —Boston, MA
- Overtime
- Spanish
- English
- Office
- Paid holidays
- Disability insurance
Call Center Representative
Beacon Bank —Medford, MA
- $20.00 - $28.90 an hour
- Spanish
- English
- Research
Customer Care Specialist
Vaisala —Boston, MA
- $60,000 - $70,000 a year
- Background check
- Spanish
- Mid-level
- Paid holidays
- Disability insurance
Customer Support Representative (Part Time)
Greater Lawrence Family Health Center —Methuen, MA
- Part-time
- Spanish
- Computer literacy
- Internal Medicine
- Tuition reimbursement
Quick Apply

I want to receive the latest job alert for bilingual customer service associate in wilmington, ma

By signing in to your account, you agree to SimplyHired's Terms of Service and consent to our Cookie and Privacy Policy.

Explore jobs in more locations

bilingual customer service associate jobs near wilmington, ma

Enrollment Specialist jobs in Boston, MA

Customer Service Representative jobs in Chelmsford, MA

Bilingual Customer Service Associate jobs in Chelmsford, MA

Bilingual Customer Service Associate jobs in Boston, MA

Customer Success Specialist jobs in Boston, MA

Call Center Representative jobs in North Andover, MA

Customer Service Representative jobs in Natick, MA

Customer Service Representative jobs in Norwood, MA

Call Center Representative jobs in Marietta, GA

Surgery Center jobs in Greenville, SC

Call Center Representative jobs in Memphis, TN

Call Center Representative jobs in Colorado Springs, CO

Call Center Representative jobs in Oshkosh, WI

Customer Service Representative Remote jobs in Knoxville, TN

Call Center jobs in San Diego, CA

Enrollment Specialist jobs in Bakersfield, CA

Revenue Cycle Specialist jobs in Cleveland, OH

Learning Development Specialist jobs in Pittsburgh, PA

Ese Specialist jobs in Florida

Enrollment Specialist jobs in Santa Ana, CA

Customer Success Specialist

Vaisala -
Boston, MA

Apply Now

Job Details

Full-time
$70,000 - $85,000 a year

Benefits

Paid holidays
Disability insurance
Health insurance
Dental insurance
Flexible spending account
Tuition reimbursement
Paid time off
Employee assistance program
Vision insurance
401(k) matching

Qualifications

Term negotiation
Customer records maintenance
Spanish
Managing customer accounts
Sales contract management
Customer relationship building
Client onboarding
Email customer support
Promoting products
Phone communication
SAP
English
Mid-level
Managing clients in a customer support role
Cross-selling
Salesforce Cloud
Phone customer support
Sales quoting
Client retention
Task prioritization
Customer engagement
Sales management systems proficiency
Organizational skills
Contracts
Client growth strategy
Order tracking
Productivity software
Customer information system software
Cross-functional collaboration
Communication skills

Full Job Description

Vaisala is a global leader in measurement instruments and intelligence helping industries, nations, people, and the planet to thrive. From predicting hurricanes to optimizing renewable energy production, our technology is used where it matters the most – from data centers, windfarms and laboratories to airports, the Arctic and even the surface of Mars. For a second year running, Vaisala got recognized in TIME Magazine's World's Best Companies in Sustainable Growth 2026 study. Our team of close to 2,500 experts and 62 nationalities around the world is committed to taking every measure for the planet. Driven by our shared purpose, curiosity, and pioneering spirit, we stay ahead and make a difference. At Vaisala, you don't have to fit in to belong.

Our employees demonstrate, uphold, support, and model the Vaisala Values: Customer Focus, Innovation & Renewal, Strong Together and Integrity. Sharing strong and common values is part of our culture and enables us to work towards our shared mission.

Industrial Measurements business area serves a wide range of industries and applications ranging from pharmaceutical to food industries, and from warehouses to power transformers. It offers a broad range of accurate and reliable measurement instruments based on the cutting-edge technology to help our customers optimize their processes, improve efficiency, minimize energy consumption, and ensure the high quality of their end-products.

We are looking for a team member to join our organization as a Customer Success Specialist at Vaisala Inc. located in Burlington, MA. You will join a growing team whose focus is to provide solutions to customers in a variety of industries and applications.

Why join Vaisala?

Make a real impact: Play a pivotal role in a collaborative environment, supporting customers across a diverse range of high-tech industries.
Innovate with purpose: Vaisala is a premium manufacturer of advanced sensing technology, empowering our customers to drive progress for industry and the planet.
Grow with us: Enjoy excellent work/life balance in a culture that invests in your professional development and growth.
Flexible work environment: We value face-to-face collaboration, but hybrid work and flexibility are the new norm. This role begins with full-time, in-person training and transitions to a hybrid model.

What’s your role?

As a Customer Success Specialist, you will help our customers achieve their goals with Vaisala’s products and services. Your focus will be on building long-term relationships, ensuring customer satisfaction, and driving growth by identifying upselling and cross-selling opportunities. Working closely with inside sales, service delivery, and Customer Frontline teams, you will directly impact service renewals and deliver solutions to a variety of customer needs while gaining valuable global industry expertise.

Key responsibilities:

Onboard selected Vaisala customers and guide them through their journey
Provide efficient, courteous, and professional customer service with a strong focus on customer satisfaction and long-term relationships.
Develop and maintain a deep understanding of the service lab’s capabilities, processes, turnaround times, and service offerings.
Respond to customer inquiries via phone and email in line with established response time targets.
Manage and drive service contract renewals
Act as a liaison between customers and internal teams (lab technicians, logistics, and sales) to ensure smooth and timely service execution.
Maintain calibration plans for customers
Proactively provide updates on order status, potential delays, and completion timelines to keep customers informed.
Identify and generate opportunities for Vaisala sales teams
Prepare and follow up on quotations, ensuring timely customer responses and supporting order conversion.
Gather and share customer feedback with internal stakeholders
Ensure the accuracy of customer and installed base data
Maintain accurate customer records and document all interactions, quotations, agreements, and activities in CRM systems.

What will you bring?

A genuine desire to help customers and a passion for delivering exceptional service
Excellent verbal and written communication skills, with the ability to convey complex information clearly and concisely
Strong negotiation, interpersonal, analytical, and problem-solving skills
Effective time management and organizational skills, with the ability to prioritize tasks
Customer focus and the ability to communicate service features and benefits
Willingness to learn market, product, and application knowledge
Ability to interpret technical documentation
Integrity and alignment with Vaisala’s values
A collaborative mindset and the ability to work effectively across teams and departments
Proficiency in CRM software (Salesforce, SAP, SAC preferred) and Microsoft Office Suite; basic knowledge of core business processes
Fluency in English; bilingual Spanish speaker is a plus
Previous experience in a similar role is ideal, but not required

ANTICIPATED SALARY RANGE: $70,000 - $85,000 base salary with an annual sales bonus plan (on top of base compensation). Salary is determined by the education, experience, knowledge, skills, and abilities of the applicant, internal equity, and alignment with market data. Additionally, we offer our employees a competitive benefits package which is outlined below. Please send your application including CV soon. We will close the application process when we have a suitable number of qualified candidates. The recruitment process consists of 2 or 3 meetings, including a discussion with the team members.

What we offer:

Our benefits package includes: health, dental, and vision insurance, flexible spending accounts, company paid life, long and short term disability, 401(K) plan with company match, a variety of voluntary benefits programs, Employee Assistance Programs, and tuition reimbursement. We also offer holiday pay and a generous paid time off plan.

To be considered for this position you must currently be eligible to work in the U.S. Vaisala participates in the E-Verify employment verification system. Candidates are subject to a complete background check prior to an offer being extended. As a federal contractor, Vaisala reserves the right to enforce government mandated vaccination requirements for its employees.

EOE Veteran/Disability

Vaisala is proud to be an Equal Opportunity Employer and is committed to providing equal employment opportunity for all persons in all facets of employment. All qualified applications will receive consideration for employment without regard to any legally protected status.

Reasonable Accommodation Notice

Federal law requires employers to provide reasonable accommodation to qualified individuals with disabilities. Examples of reasonable accommodation include making a change to the application process or work procedures, providing documents in an alternate format, using a sign language interpreter, or using specialized equipment. As a government contractor, Vaisala complies with Section 503 of the Rehabilitation Act of 1973 (the Act), which is a law that prohibits federal contractors and subcontractors from discriminating in employment against individuals with disabilities and requires employers take affirmative action to recruit, hire, promote, and retain these individuals.

If you require a reasonable accommodation to complete an application for a recognized disability under applicable law, please contact Human Resources by phone at 303-499-1701 or by email at [email protected].

Apply Now

Refine Your Search

bilingual customer service associate jobs in wilmington, ma

Customer Success Specialist

Customer Service Representative - Bilingual In Spanish

Customer Service Representative

Bilingual Multi-Location Customer Service Specialist (Spanish or Portuguese)

Bilingual Customer Service Specialist (Spanish or Portuguese)

Bilingual Customer Service Specialist (Spanish or Portuguese)

Customer Experience Specialist

Bilingual Multi-Location Customer Service Specialist (Spanish)

CUSTOMER SERVICE REPRESENTATIVE (REQIRED TO WORK WEEKEND)

Bilingual Customer Service Specialist (Spanish)

Bilingual Customer Service Specialist (Spanish or Portuguese)

Retail Customer Service Representative

Member Engagement Director - Plaistow YMCA

Customer Service Representative (CSR)

Bilingual Outbound Enrollment Specialist

Call Center Representative

Bilingual Customer Service Specialist

Call Center Representative

Customer Care Specialist

Customer Support Representative (Part Time)

I want to receive the latest job alert for bilingual customer service associate in wilmington, ma

Related Searches

Explore jobs in more locations

Job Seeker Tools

Employer Tools

Browse

Stay Connected