EMBODY MOVEMENT STUDIO
Location: Carolina Beach / Wilmington, NC
Position Type: Part-Time | Hybrid
Department: Growth & Sales
COMMUNITY GROWTH SPECIALIST
About Embody Movement Studio
Embody Movement Studio is a modern movement and wellness studio designed around movement, strength, connection, and community.
Located in Carolina Beach, with a growing presence throughout the Wilmington area, Embody offers Pilates-inspired movement, sculpt, strength, yoga, and wellness experiences designed to help people feel stronger, more confident, and connected to their bodies.
As our studio community continues to grow, we are looking for an outgoing, motivated, relationship-driven Community Growth Specialist to help introduce new people to Embody, convert interest into memberships, and create meaningful connections within our community.
This is a sales and community growth position.
We are looking for someone who genuinely enjoys talking to people, building relationships, following up, creating opportunities, and helping people find a place where they feel like they belong.
THE ROLE
The Community Growth Specialist will help drive studio growth through lead conversion, membership sales, community outreach, partnerships, events, referrals, and member engagement.
You will be involved in the entire prospective member journey, from their first interaction with Embody through their first class, membership decision, and early experience as a member.
Some people will already be excited to try Embody.
Others may need someone to help them understand what we offer and find the right fit.
Your job is to start the conversation, understand what they are looking for, confidently recommend the right Embody experience, and help turn interest into action.
WHAT YOU'LL DO
Lead Conversion & Membership Sales
- Respond to new leads and inquiries in a timely and personable manner.
- Follow up with prospective members who have not yet booked.
- Connect with first-time visitors before and after their first class.
- Convert trial and introductory offers into memberships.
- Help prospective members choose the membership, package, or class experience that best fits their goals.
- Answer questions about classes, memberships, pricing, schedules, and the Embody experience.
- Confidently address common sales objections.
- Follow up consistently through phone, text, email, and other approved communication channels.
- Maintain an organized and accurate sales pipeline.
- Track prospective members throughout the sales process.
- Meet individual and team sales goals.
- Identify opportunities to re-engage former clients and inactive leads.
THE FIRST-CLASS EXPERIENCE
At Embody, a client's first class is more than a transaction. It's the beginning of their relationship with our studio.
You will help create a welcoming and intentional first-class experience by:
- Identifying upcoming first-time clients.
- Connecting with new clients before their first visit.
- Making sure they know what to expect.
- Helping them feel comfortable when they arrive.
- Following up after their first class.
- Gathering feedback about their experience.
- Recommending classes that align with their interests and goals.
- Introducing appropriate membership options.
- Encouraging them to schedule their next visit.
- Helping new clients establish a consistent routine at Embody.
The goal is not simply to sell a membership.
The goal is to help someone discover a movement practice and community they genuinely want to be part of.
COMMUNITY GROWTH & OUTREACH
Help expand Embody's presence throughout Carolina Beach, Wilmington, and the surrounding community through:
- Local business partnerships.
- Apartment and residential community partnerships.
- Colleges and universities.
- Local employers and corporate wellness opportunities.
- Hotels and hospitality partners.
- Bridal and wedding communities.
- Mom and parent communities.
- Local wellness businesses.
- Community organizations.
- Influencers and brand ambassadors.
- Pop-ups and local events.
- Studio events and special programming.
- Referral initiatives.
- Cross-promotional opportunities with complementary businesses.
You will help identify creative ways to introduce Embody to people who may not have discovered us yet.
MEMBER ENGAGEMENT & RETENTION
Growth doesn't stop when someone purchases a membership.
You will work alongside the studio team to help new and existing members stay connected and engaged.
Responsibilities may include:
- Welcoming new members into the Embody community.
- Checking in with new members during their first several weeks.
- Encouraging consistent class attendance.
- Re-engaging members whose attendance has declined.
- Helping members discover different class formats.
- Recommending classes based on individual interests and goals.
- Supporting appropriate membership upgrades.
- Identifying potential cancellation risks.
- Encouraging referrals.
- Promoting community events and studio experiences.
- Helping members feel seen, welcomed, and connected.
WHAT SUCCESS LOOKS LIKE
This role is directly connected to studio growth and revenue.
Key performance indicators may include:
- New leads contacted.
- Lead response time.
- First classes booked.
- First-class attendance.
- Trial-to-membership conversion.
- New memberships sold.
- Membership revenue generated.
- Lead follow-up completion.
- Reactivated clients.
- Membership retention.
- Referral-generated leads.
- Community partnerships developed.
- Event and outreach opportunities generated.
This is not simply a front desk or social media position.
The Community Growth Specialist is directly involved in growing Embody's membership, community, and revenue.
WHO WE'RE LOOKING FOR
You may be a great fit if you are:
- Naturally outgoing and comfortable meeting new people.
- Warm, personable, and relationship-driven.
- Confident communicating with prospective clients.
- Comfortable asking for the sale.
- Motivated by goals and measurable results.
- Competitive in a positive and team-oriented way.
- Excellent at following up.
- Organized and able to manage multiple leads at once.
- Comfortable communicating by phone, text, email, and in person.
- Self-motivated and able to work independently.
- Comfortable working in a fast-paced, entrepreneurial environment.
- Passionate about movement, fitness, wellness, and community.
- Excited about Embody and able to communicate what makes our studio special.
- Someone who naturally creates connection and makes people feel welcome.
Previous experience in any of the following is preferred but not required:
- Sales.
- Hospitality.
- Boutique fitness.
- Membership sales.
- Retail.
- Customer success.
- Community engagement.
- Wellness.
- Events or partnerships.
The right personality, work ethic, communication skills, and willingness to learn matter tremendously.
SCHEDULE & WORK ENVIRONMENT
This is a hybrid, part-time position combining remote sales activity with in-studio and community-based work.
Remote responsibilities may include:
- Lead follow-up.
- Sales pipeline management.
- Client re-engagement.
- Outreach.
- Partnership communication.
- Scheduling and administrative follow-up.
In-person responsibilities may include:
- Studio events.
- Prospective member engagement.
- Community outreach.
- Local partnerships.
- Pop-ups.
- Member events.
- Studio sales initiatives.
Some evening and weekend availability may be required based on studio events, community opportunities, and peak sales periods.
COMPENSATION
This is a part-time position with compensation structured around hourly pay and performance.
Compensation may include:
- Base hourly compensation.
- Performance-based commission.
- Sales bonuses.
- Additional performance incentives.
Performance incentives may be tied to measurable outcomes such as:
- New memberships sold.
- Membership revenue generated.
- Lead conversion.
- Client reactivation.
- Referral growth.
- Team sales goals.
We want to create a compensation structure where strong performance and meaningful contribution to studio growth are recognized and rewarded.
GROWTH OPPORTUNITY
Embody Movement Studio is building and expanding its sales and community growth infrastructure.
Someone who performs exceptionally well in this position may have the opportunity to grow into roles such as:
- Senior Community Growth Specialist.
- Community Growth Lead.
- Sales Manager.
- Studio Growth Manager.
- Director of Community Growth.
As Embody grows, we want the people who help build our community and systems to have the opportunity to grow with us.
WHY EMBODY MOVEMENT STUDIO
We aren't looking for someone to simply sit behind a desk and wait for people to walk through the door.
We're looking for someone who sees opportunity everywhere.
Someone who:
- Follows up.
- Remembers names.
- Builds relationships.
- Picks up the phone.
- Starts conversations.
- Creates partnerships.
- Makes people feel welcome.
- Isn't afraid to ask for the sale.
- Gets excited about building something from the ground up.
- Understands that community is just as important as conversion.
We want every prospective member to feel like they have found their place before they even take their first class.
If you love people, movement, wellness, community, and the energy of growing something special, we'd love to meet you.
Come grow with Embody Movement Studio.
Pay: From $20.00 per hour
Work Location: Hybrid remote in Carolina Beach, NC 28428
