Top 3 Banquet manager Jobs in Wilmington, Nc

Banquet Captain
WILMINGTON CONVENTION HOTEL LLC —Wilmington, NC
- Full-time
- Computer literacy
- English
- Mid-level
Quick Apply
Catering Sales Manager
Ruth's Chris Steak House —Wilmington, NC
- $50,000 an hour
- Full-time
- Microsoft Excel
- Microsoft Outlook
- No education required
- Paid training
- Disability insurance
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Banquet Captain

WILMINGTON CONVENTION HOTEL LLC
Wilmington, NC

Quick Apply

Job Details

Full-time

Qualifications

Computer operation
Customer communication
English
Computer skills

Full Job Description

SUMMARY

The Banquet Captain is responsible for:

Operate Banquet service operations to achieve customer satisfaction, quality service and compliance with corporate/franchisor policies and procedures while meeting/exceeding financial goals.
Responsible for assisting with long and short term planning and day-to-day operations of the banquet section.

JOB RESPONSIBILITIES

The Banquet Captain’s primary responsibilities will include:

Analyze Banquet Event Orders, communicate effectively with customers, managers and associates to ensure that all room set-ups, equipment, supplies, staffing and menus meet/exceed customer's expectations.
Assign all associates their duties, and inspect work for conformance to prescribed company/franchise standards of cleanliness.
Prepare all schedules for the department and forwards same to senior management for approval.
Inventories stock to ensure adequate supplies.
Record data concerning work assignments and special projects and prepare periodic reports. Check periodically each day on any and all special project work.
Greet and interact with the guest in a friendly and professional manner creating the “WOW” experience.
Possess full knowledge of all matters relating to proper techniques as established by hotel/franchise requirements.
Interact with fellow associates in a courteous and professional manner.
Ensure that all guest requests you receive are satisfied in a timely and efficient manner.
Provides service in a highly professional manner at all times.
Conduct daily pre-shift meeting.
Complete associate safety training in compliance with franchise procedures, regulations and Banquet Captain.
Review internal management reports to include: occupancy forecasts, night audit summary, payroll edits, man-hour and payroll reports, productivity results from the prior day, operating checkbook accounts and schedules.
Generate all department purchase orders and forwards same to senior management for approval.
Participate with formation of department annual operating budgets.
Ensure that the hotel maintains all standards as defined by any third party affiliations hotel franchiser where applicable.
Perform month end inventories in a timely and accurate manner.
Ensure that all department employees receive comprehensive training as specified by the operating business plan assumptions.
Enforce 100% staff compliance with uniform and grooming standards.
Other duties as assigned.
Non Essential Functions:
Participate in all special projects, task forces and committees, as requested.

REQUIRED SKILLS AND ABILITY

Ability to make occasional decisions which are generally guided by established policy and procedures.
Excellent English verbal and written communication.
Exposure to scheduling, purchase orders processing, time cards calculations and expense control systems preferred.
Demonstrated computer skills.
Knowledgeable with Delphi system and or optimal settings.

REQUIRED EDUCATION AND EXPERIENCE

Education – One to two years of post high school education.
Experience – Two to three years in a related position.
- Prior experience as a property level Banquet Captain preferred.

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banquet manager jobs in wilmington, nc

Banquet Captain

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