Top 57 Computer user support Jobs in Wilmington, Nc

Technology Experience Specialist
City of Wilmington, NC —Wilmington, NC
- $27.98 - $35.68 an hour
- Weekends as needed
- Mid-level
- Office
- Microsoft Office
- Paid parental leave
- Health savings account
10d
IT Support Engineer I , OTS
Amazon.com Services LLC —Wilmington, NC
- $25 - $41 an hour
- Full-time
- Computer Science
- Mid-level
- High school diploma or GED
- Paid parental leave
- AD&D insurance
26-27 School IT Support Specialist (part-time)
Girls Leadership Academy of Wilmington —Wilmington, NC
- Part-time
- School experience
- Google Workspace
- Computer science
Quick Apply
4d
Clinical Psychologist
Matrix Providers —North Carolina
- $55.00 - $60.07 an hour
- Full-time
- Psychiatry
- Mid-level
- Neurology
- Paid holidays
- Health insurance
Quick Apply
3d
Technology Help Desk Technician
Brunswick County Schools —Bolivia, NC
- $3,908.44 - $4,708.55 a month
- Full-time
- School experience
- Computer science
- Computer Science
- Health insurance
- Dental insurance
Quick Apply
IT Administrator
Protocase Inc./45Drives Ltd. —Wilmington, NC
- $55,000 - $65,000 a year
- Full-time
- Computer science
- Computer Science
- Mid-level
- Health insurance
- Dental insurance
Quick Apply
4d
Patient Services Coordinator IV
Novant Health —Wilmington, NC
- Full-time
- Medical office experience
- Mid-level
- 3 years
1d
Level 2 Support Technician MSP
CW IT SUPPORT INC —Wilmington, NC
- $45,000 - $60,000 a year
- 8 hour shift
- Hybrid work
- Office
- Windows
- High school diploma or GED
- Profit sharing
- Paid training
Quick Apply
CCTV / Intercom and Phone Technician
Brunswick County Schools —Bolivia, NC
- $4,397.73 - $5,299.48 a month
- Full-time
- Computer science
- Computer Science
- Mid-level
- Health insurance
- Dental insurance
Quick Apply
Transfer Driver
U-Haul —Wilmington, NC
- Part-time
- Dealership
- Driver's License
- Entry level
- Profit sharing
- Paid holidays
Communications Technology Manager
Town of Carolina Beach —Carolina Beach, NC
- $65,652 - $68,934 a year
- Full-time
- Mid-level
- Office
- Bachelor's degree
4d
Clinical Application System Analyst - Full - Time - 3147
Wilmington Health PLLC —Wilmington, NC
- Full-time
- Computer science
- Computer Science
- Mid-level
2d
IT Control Systems Analyst
Corning —Wilmington, NC
- $75,511 - $103,828 a year
- Full-time
- Computer science
- Computer Science
- Mid-level
- Paid parental leave
- Disability insurance
Regional IT Manager - State Veterans Homes
STG International, Inc. —Wilmington, NC
- Computer science
- Computer Science
- HIPAA
- Health insurance
- Dental insurance
Quick Apply
Lead I&C (Instrumentation & Controls) Software Test & Tooling Engineer
GE Vernova —Wilmington, NC
- $98,400 - $164,000 a year
- Full-time
- Remote
- Computer Science
- Engineering
- Pass drug screening
- Paid parental leave
- Paid holidays
3d
EKG Technician/Muse Assoc PRN 7:00pm-7:00am
Novant Health —Wilmington, NC
- PRN
- CPR Certification
- Microsoft Excel
- Hospital
Full-Stack Developer
Segra —Wilmington, NC
- Full-time
- Hybrid work
- Computer science
- Computer Science
- System design
- Health savings account
- Paid holidays
Quick Apply
11d
Cloud Operations Engineer
nCino —Wilmington, NC
- $93,900 - $159,600 a year
- Full-time
- Computer Science
- AWS
- Bachelor's degree
Software Engineer - Agentic Platform
nCino —Wilmington, NC
- $93,900 - $159,600 a year
- Full-time
- Azure
- Computer Science
- Salesforce
Delivery Driver/Warehouse Associate
1110 Applied Industrial Technologies - Dixie, Inc. —Wilmington, NC
- Full-time
- Clean driving record
- Computer literacy
- Basic math

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Technology Experience Specialist

City of Wilmington, NC -
Wilmington, NC

Apply Now

Job Details

Full-time
$27.98 - $35.68 an hour
10 days ago

Benefits

Paid parental leave
Health savings account
Paid holidays
Disability insurance
Health insurance
On-site gym
Dental insurance
401(k)
Tuition reimbursement
Adoption assistance
Parental leave
Employee assistance program
Vision insurance
Credit union membership
Life insurance

Qualifications

Computer operation
Driver's License
Computer hardware

Full Job Description

The City of Wilmington is an Equal Opportunity Employer.

One City. One Team. Technology That Connects Us All.

Behind every email sent, every phone call answered, and every City service delivered is technology that keeps Wilmington moving—and the people who make it all work.

As a member of our Information Technology team, you'll help support and maintain the systems that City employees rely on every day. From troubleshooting computers and phone systems to installing new equipment and collaborating with vendors and fellow IT professionals, you'll play a hands-on role in ensuring technology is reliable, secure, and ready to serve our community.

If you enjoy solving problems, working with people, and making a tangible impact through technology, this is your opportunity to be part of something bigger.

Why This Position Matters:

Technology powers nearly every service the City provides. In this role, you'll help keep employees connected, systems running smoothly, and essential services accessible to residents. Your work behind the scenes enables the City to operate efficiently, respond quickly, and continue serving the community without interruption. Every device you deploy, issue you resolve, and system you support helps move our organization forward.

**Please note: City Council has approved a Living Wage increase, and the salary shown in this posting will take effect beginning July 1.**

Typical Tasks

Provides city-wide staff technology support via telephone and email requests, analyzing issues, applying solutions via remote software, creating work orders, updating equipment library, analyzing broken equipment and software, providing wireless support, performing password resets, and field work if problem cannot be resolved remotely.
Distributes new computers and peripherals by creating new images for new PC's, customizing new PC for user, distributing computers, removing old PC, and tracking information in database.
Repairs, upgrades and maintains computers and related equipment by trouble shooting, applying software installations/upgrades, documenting resolutions, ordering replacement parts, and analyzing cause of error to prevent future issues.
Maintains inventory by updating database with new inventory, creating a file with computer information, ensuring licensing and warranties are updated, and preparing old equipment for sale.
Operate and perform administrative tasks within all systems and tools for client computers and user account management. This includes but is not limited to the following: Office 365, Teams and SCCM/MDM.
Serves in a rotation, as the Standby Specialist, responsible for responding to all priority service desk calls. Working primarily in a lone capacity, evaluating, and resolving priority technology issues after normal working hours. Also determines when additional personnel are required to perform the task in an acceptable time frame.
Performs other related duties as assigned.

Qualifications

Education/Experience:

Associate’s degree in information systems or a related field and one ( 1 ) year of relevant experience in providing routine technical supports, or an equivalent combination of education, experience, and training that allows for the performance of the essential functions.

Other Requirements:

Valid US drivers license
Knowledge of basic principles of computer technology
Knowledge of current hardware and software technological advances and trends in the data processing field.
Skilled in troubleshooting, analyzing problems, and taking appropriate action
Ability to work on-call on evenings and weekends
Ability to communicate and foster a cooperative and professional culture

Supplemental Information

This position is primarily office-based, utilizing standard office equipment in a climate-controlled setting and adhering to applicable safety and ergonomic guidelines.
The position functions in a fast-paced, collaborative, and public-facing municipal environment, involving interaction with elected officials, employees, community members, and external partners. Attendance at evening meetings and periodical after-hours community meetings, or emergency response are required.

Other Necessary Requirements

Office Work: Primarily sedentary, involving prolonged sitting, computer use, telephone and office equipment operation, and standard office tasks. Requires visual acuity, hearing, and manual dexterity for reviewing documents, analyzing data, and completing administrative responsibilities.

General Requirements: The position involves occasional travel to meetings, evening events, or after-hours response. All work is performed in compliance with applicable State and Federal OSHA regulations, including hazard communication, personal protective equipment, and slip, trip, and fall prevention.

Physical Demands: Exerting 20-50 lbs. occasionally, 10-25 lbs. frequently, or up to 10 lbs. constantly.

Our Core Values:

INCLUSION | COLLABORATION | CREATIVITY | ACCOUNTABILITY

Our Mission Statement: Through forward-thinking policies and responsible stewardship, we are creating a better city every day with excellent core services and quality of life for all.

What we offer:

The City of Wilmington believes that employees are one of our most important resources. We offer an excellent salary and competitive benefits package to serve the needs of our employees and their families. Our benefits package includes:

Comprehensive medical, dental, and vision insurance + many other insurance options
Excellent retirement benefits, including a city provided 4.5% contribution each pay period into a 401(k) account and automatic enrollment into the North Carolina Local Government Employees’ Retirement System
Employer-paid health & wellness clinic
Free on-site city gym access
Paid sick and vacation leave + 13 paid holidays per year
6-weeks paid parental leave
Paid volunteer & blood donation leave to give back to our community
Flex schedule and telework availability, depending on your position
Professional development trainings & leadership initiatives
Tuition assistance benefits

Applicant Status Updates: After the closing date for this position, applications will be screened by Human Resources. Applicants who meet the minimum and/or preferred qualifications will be referred over to the hiring department. All updates regarding an application can be viewed through your applicant portal.

Health Benefits are offered to employees working at least 30 hours per week.

Health Insurance - The City offers two options for health coverage: a standard PPO plan and a High Deductible Health Plan with an associated Health Savings Account. Coverage becomes effective the first day of the month following hire for employees and their eligible dependents. Both you and the City contribute to the overall cost of coverage.

Dental Insurance - Coverage becomes effective the first day of the month following hire. Employees, their spouse and dependent children are eligible for coverage.

Life Insurance - The city pays to provide coverage valued at one times your annual salary. Supplemental insurance is available for employees to purchase. Optional coverage for dependents is also available for purchase.

Retirement:

NC Local Government Retirement System - All benefits eligible employees make a mandatory 6% contribution every pay period.

Deferred Compensation – The city contributes an amount equal to 4.5% of the annual salary to a 401(k) plan regardless of employee contribution. Employees may choose to contribute additional money to the 401(k) or 457 deferred compensation plans, without a match from the City, within the IRS guidelines.

Paid Leave (offered to employees working at least 1,000 hours annually*):
- Sick Leave - 12 days accrued each year

- Annual Leave - Accrual based on years of service and classification. Employees can earn from 10 to 24 days each year.
- Holidays - 13 paid holidays annually
- Paid Parental Leave - Six weeks of paid leave for the birth, adoption or placement of a child (must run concurrently with FMLA).

Part-Time Employees will earn paid leave benefits on a pro-rated basis.

Miscellaneous:

Tuition reimbursement
Employee Assistance Program

Short & Long Term Disability
Cancer & Critical Illness
Accident Insurance
Whole Life Insurance
Credit Union membership

Note: The City of Wilmington is on a bi-weekly pay cycle. New employees should expect to recieve their first paycheck approximately 3 weeks after their start date.

**This is intended to be a brief overview of the benefits offered. Please visit our website at https://www.wilmingtonnc.gov/Government/Departments-Divisions/Human-Resources/Benefits for more information.**

Apply Now

Refine Your Search

computer user support jobs in wilmington, nc

Technology Experience Specialist

IT Support Engineer I , OTS

26-27 School IT Support Specialist (part-time)

Clinical Psychologist

Technology Help Desk Technician

IT Administrator

Patient Services Coordinator IV

Level 2 Support Technician MSP

CCTV / Intercom and Phone Technician

Transfer Driver

Communications Technology Manager

Clinical Application System Analyst - Full - Time - 3147

IT Control Systems Analyst

Regional IT Manager - State Veterans Homes

Lead I&C (Instrumentation & Controls) Software Test & Tooling Engineer

EKG Technician/Muse Assoc PRN 7:00pm-7:00am

Full-Stack Developer

Cloud Operations Engineer

Software Engineer - Agentic Platform

Delivery Driver/Warehouse Associate

I want to receive the latest job alert for computer user support in wilmington, nc

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