Top 58 Medical receptionist Jobs in Wilmington, Nc

Front Office Manager
Cape Fear Cataract & Cornea, P.A. —Wilmington, NC
- $24 - $25 an hour
- Full-time
- HIPAA
- Mid-level
- Clinic
- Health insurance
- Dental insurance
Quick Apply
16h
Patient Care/ Front Office Coordinator
DermCare Management —Wilmington, NC
- $21 - $23 an hour
- Clinic
- Typing
- Communication skills
Quick Apply
6d
Scheduling Coordinator/Front Desk
Phillips Orthodontics —Wilmington, NC
- $18 - $22 an hour
- Part-time
- Bilingual
- Dental office
- In-person
- Paid holidays
- 401(k)
Quick Apply
12h
Patient Representative - OB/GYN - Midtown - Full Time
Wilmington Health PLLC —Wilmington, NC
- Full-time
- CPR Certification
- OSHA
- Inventory management
Scheduling Coordinator
EMERGEORTHO, P.A. —Wilmington, NC
- Urgently hiring
- Medical office experience
- HIPAA
- Mid-level
- Health savings account
- Paid holidays
Quick Apply
Patient Services - Check In/Out
Wilmington Eye —Wilmington, NC
- High school diploma or GED
- Clinic
- Ability to sit for extended periods
Quick Apply
Patient Support Specialist
EMERGEORTHO, P.A. —Wilmington, NC
- Urgently hiring
- High school diploma or GED
- Communication skills
- Entry level
- Health savings account
- Paid holidays
Quick Apply
Front Desk/Receptionist
Goshen Medical Center —Wilmington, NC
- Word processing
- Windows
- High school diploma or GED
Patient Scheduler
Lower Cape Fear LifeCare —Wilmington, NC
- Weekends as needed
- Mid-level
- High school diploma or GED
- Clinic
Quick Apply
Surgery Scheduler
EMERGEORTHO, P.A. —Wilmington, NC
- Full-time
- Anatomy knowledge
- Surgery
- Computer literacy
- Health savings account
- Paid holidays
Quick Apply
Float Patient Representative - Full Time
Wilmington Health PLLC —Wilmington, NC
- Full-time
- CPR Certification
- Float pool
- Sales
Bilingual Front Office Staff
CarolinasDentist —Wilmington, NC
- $20 - $23 an hour
- Part-time
- Spanish
- Dental office
- English
- Paid holidays
- Health insurance
Quick Apply
Patient Representative - Midtown - Full Time
Wilmington Health PLLC —Wilmington, NC
- Full-time
- CPR Certification
- Inventory management
- BLS Certification
6d
Patient Representative - Shipyard - Full Time
Wilmington Health PLLC —Wilmington, NC
- Full-time
- CPR Certification
- OSHA
- Inventory management
Float Patient Representative - 3147 - Part-Time
Wilmington Health PLLC —Wilmington, NC
- Part-time
- CPR Certification
- OSHA
- Float pool
Patient Service/Front Desk Coordinator Part Time
MyEyeDr. —Leland, NC
- Part-time
- Administrative experience
- Computer skills
- Communication skills
Dental Front Desk Receptionist
Plage Dentistry —Wilmington, NC
- From $15 an hour
- Part-time
- Dental office
- Computer literacy
- Computer skills
- Free parking
- Dental insurance
Quick Apply
6d
Patient Representative - Porter's Neck - Full Time
Wilmington Health PLLC —Wilmington, NC
- Full-time
- CPR Certification
- OSHA
- Inventory management
Patient Services Coordinator III
Novant Health —Wilmington, NC
- Medical office experience
- Mid-level
- Administrative experience
5d
Patient Care Coordinator
Change The Game Performance Therapy —Wilmington, NC
- $18 - $19 an hour
- Full-time
- Google Workspace
- Administrative experience
- Clinic
- Paid time off
- Employee discount
Quick Apply
3d

I want to receive the latest job alert for medical receptionist in wilmington, nc

By signing in to your account, you agree to SimplyHired's Terms of Service and consent to our Cookie and Privacy Policy.

Explore jobs in more locations

medical receptionist jobs near wilmington, nc

Front Office Manager jobs in Wilmington, NC

Patient Representative jobs in Wilmington, NC

Scheduler jobs in Wilmington, NC

Front Desk Receptionist jobs in Wilmington, NC

Patient Services Coordinator jobs in Wilmington, NC

Support Specialist jobs in Wilmington, NC

Scheduling Coordinator jobs in Wilmington, NC

Patient Care Coordinator jobs in Wilmington, NC

Front Office Manager jobs in Sacramento, CA

Front Office Manager jobs in Miami, FL

Front Office Manager jobs in Culver City, CA

Front Office Manager jobs in Fort Lauderdale, FL

Office jobs in Kent, WA

Manufacturing Manager jobs in Cincinnati, OH

Front Desk Receptionist jobs in Maryland

Patient Representative jobs in Albuquerque, NM

Customer Service Representative jobs in San Antonio, TX

Patient Representative jobs in Columbus, GA

Patient Care Technician jobs in Pittsburgh, PA

Patient Sitter jobs in Miramar, FL

Front Office Manager

Cape Fear Cataract & Cornea, P.A. -
Wilmington, NC

Quick Apply

Job Details

Full-time
$24 - $25 an hour
16 hours ago

Benefits

Health insurance
Dental insurance
401(k)
Paid time off
Vision insurance
Life insurance

Qualifications

Customer communication
Teamwork
Ophthalmology
HIPAA
Leadership
Staffing management

Full Job Description

We are seeking an experienced, organized, and dependable Front Office Manager to oversee the daily front-office operations of our busy ophthalmology practice. This position plays a key leadership role in ensuring an efficient patient experience, supporting front-office staff, and maintaining smooth communication between patients, providers, clinical staff, and management.

Key Responsibilities

Oversee the daily operations and workflow of the front office, ensuring appropriate coverage and efficient patient flow throughout the day.
Supervise, train, coach, and support front-office employees, including reception, check-in/check-out, scheduling, and other administrative staff.
Serve as the primary point of contact for front-office staff regarding questions, workflow concerns, scheduling issues, and patient situations.
Monitor employee attendance, punctuality, performance, productivity, and adherence to established office policies and procedures.
Assist with onboarding and training new front-office employees and provide continued education and coaching as needed.
Manage daily staff assignments and coordinate coverage for PTO, call-outs, lunches, and unexpected staffing needs.
Oversee patient check-in and check-out processes to ensure demographic and insurance information is accurately collected and updated.
Ensure insurance cards, identification, referrals, authorizations, and other required documentation are obtained when applicable.
Overseeing surgery collections and insurance verification
Monitor collection of patient balances, copays, deductibles, coinsurance, and other amounts due at the time of service.
Oversee appointment scheduling and help maintain efficient provider schedules while following established scheduling protocols and appointment templates.
Identify and address scheduling errors, duplicate appointments, inappropriate appointment types, and other issues that could disrupt clinic flow.
Assist staff with difficult or escalated patient interactions and work toward professional and appropriate resolutions.
Respond to patient concerns and complaints while maintaining excellent customer service and protecting patient confidentiality.
Monitor incoming calls, messages, and front-office communication to ensure patients receive timely and professional assistance.
Coordinate closely with clinical leadership, billing staff, providers, and Practice Management regarding operational concerns.
Ensure front-office staff maintain HIPAA compliance and follow all practice policies regarding patient privacy and confidentiality.
Monitor front-office organization, cleanliness, professionalism, and readiness for each clinic day.
Participate in staff meetings and communicate workflow changes, policies, scheduling updates, and other important information to the front-office team.
Identify opportunities to improve front-office efficiency, patient satisfaction, scheduling processes, and overall workflow.
Assist with administrative projects, reporting, and other operational responsibilities as assigned by the Practice Manager.
Lead by example by maintaining a professional, positive, accountable, and team-oriented work environment.

Ideal Candidate

The ideal candidate is a strong communicator and problem-solver who is comfortable managing employees while also being willing to step in and assist with daily front-office duties when needed. This individual should be highly organized, dependable, able to prioritize multiple responsibilities, and comfortable working in a fast-paced medical practice.

Previous medical office and supervisory/management experience is strongly preferred. Experience in ophthalmology, optometry, or another high-volume specialty medical practice is a plus.

Pay: $24.00 - $25.00 per hour

Benefits:

401(k)
Dental insurance
Health insurance
Life insurance
Paid time off
Vision insurance

Work Location: In person

Quick Apply

Refine Your Search

medical receptionist jobs in wilmington, nc

Front Office Manager

Patient Care/ Front Office Coordinator

Scheduling Coordinator/Front Desk

Patient Representative - OB/GYN - Midtown - Full Time

Scheduling Coordinator

Patient Services - Check In/Out

Patient Support Specialist

Front Desk/Receptionist

Patient Scheduler

Surgery Scheduler

Float Patient Representative - Full Time

Bilingual Front Office Staff

Patient Representative - Midtown - Full Time

Patient Representative - Shipyard - Full Time

Float Patient Representative - 3147 - Part-Time

Patient Service/Front Desk Coordinator Part Time

Dental Front Desk Receptionist

Patient Representative - Porter's Neck - Full Time

Patient Services Coordinator III

Patient Care Coordinator

I want to receive the latest job alert for medical receptionist in wilmington, nc

Related Searches

Explore jobs in more locations

Job Seeker Tools

Employer Tools

Browse

Stay Connected