Top 12 Mobile expert Jobs in Wilmington, Nc

Retail Support Specialist
DSI Systems —Wilmington, NC
- From $26 an hour
- Weekends as needed
- Mid-level
- Communication skills
- Profit sharing
- Paid training
Quick Apply
Store Manager
Express —Wilmington, NC
- Email
- Merchandising
- Mid-level
- 3 years
Mobile Associate - Retail Sales
T-Mobile USA, Inc. —Leland, NC
- $18 - $20 an hour
- Part-time
- 18 years or older
- High school diploma or GED
- Travel
- Paid training
- Paid parental leave
Sales Leader
Express —Wilmington, NC
- Weekends as needed
- Merchandising
- High school diploma or GED
- US work authorization
- Store discount
- Health insurance
Mobile Associate, Store-in-Store, Retail Sales
T-Mobile USA, Inc. —Wilmington, NC
- $18 - $20 an hour
- Part-time
- 18 years or older
- High school diploma or GED
- US work authorization
- Paid training
- Paid parental leave
2d
T Mobile Authorized Retailer Assistant Manager (Porters Neck)
Luna Wireless, An Authorized T-Mobile Retailer (Central) —Wilmington, NC
- Weekends as needed
- 18 years or older
- Spanish
- Mid-level
- Health insurance
- Dental insurance
Quick Apply
T-Mobile Authorized Retailer Sales Associate (Porters Neck)
Luna Wireless, An Authorized T-Mobile Retailer (Central) —Wilmington, NC
- Part-time
- Bilingual
- 18 years or older
- Spanish
- Health insurance
- Dental insurance
Quick Apply
T-Mobile Authorized Retailer Sales Associate (Monkey Junction)
Luna Wireless, An Authorized T-Mobile Retailer (Central) —Wilmington, NC
- Part-time
- Bilingual
- 18 years or older
- Spanish
- Health insurance
- Dental insurance
Quick Apply
6706 - Assistant Store Manager PT
Lids —Wilmington, NC
- Part-time
- Ability to walk for extended periods
- Merchandising
- Mid-level
- Employee discount
Quick Apply
8021 - Assistant Store Manager PT
Lids —Wilmington, NC
- Part-time
- Ability to walk for extended periods
- Merchandising
- Mid-level
- Employee discount
Quick Apply

Discover related jobs

Based on your search for mobile expert jobs.

Sales Consultant Part-Time
Victra - Verizon Wireless Premium Retailer —Belville, NC
Create personal connections with guests to make tech look simple. Foster a competitive drive and ability to succeed in a fast-paced sales environment.
$40,000 - $64,000 a year
Quick Apply
Eng II, Cell Site Engineer
Verizon —Wilmington, NC
Valid driver's license and willing to operate a company vehicle throughout the territories assigned. Exposure to AI tools such as Claude or Gemini in a…
2d

Show more related jobs

Explore jobs in cities nearby

Check out jobs in cities near your current location, Columbus

Wireless Retail Sales Representative | Alliance Mobile - AT&T Authorized Retailer
Alliance Mobile Inc —Columbus, OH
Your mission is to provide extraordinary experiences, making sure every guest leaves with a smile and the perfect AT&T solution in their pocket.
$13 an hour
Quick Apply
Wireless Retail Sales Representative | Alliance Mobile - AT&T Authorized Retailer
Alliance Mobile Inc —Canal Winchester, OH
Your mission is to provide extraordinary experiences, making sure every guest leaves with a smile and the perfect AT&T solution in their pocket.
$13 - $20 an hour
Quick Apply

Show more jobs in cities nearby

I want to receive the latest job alert for mobile expert in wilmington, nc

By signing in to your account, you agree to SimplyHired's Terms of Service and consent to our Cookie and Privacy Policy.

Explore jobs in more locations

mobile expert jobs near wilmington, nc

Retail Sales Associate jobs in Wilmington, NC

Assistant Store Manager jobs in Wilmington, NC

Store Manager jobs in Wilmington, NC

Sales Leader jobs in Wilmington, NC

Retail Sales Associate jobs in Wheeling, IL

Retail Sales Associate jobs in Melbourne, FL

Associate Attorney jobs in New York, NY

Associate In Healthcare Management jobs in Texas

Retail Sales Associate jobs in Columbus, OH

Retail Sales Associate jobs in Hickory, NC

Retail jobs in Statesville, NC

Clerical Associate jobs in New York, NY

Assistant Store Manager jobs in Elizabeth, NJ

Book Store jobs in Wilmington, DE

Assistant Store Manager jobs in Oshkosh, WI

Book Store jobs in Knoxville, TN

Assistant Store Manager jobs in San Antonio, TX

Assistant Store Manager jobs in Michigan

Executive Assistant jobs in Salt Lake City, UT

Entry Level Medical Assistant jobs in Dallas, TX

Retail Support Specialist

DSI Systems
Wilmington, NC

Quick Apply

Job Details

Full-time
From $26 an hour

Benefits

Profit sharing
Paid training
Health insurance
Dental insurance
Vision insurance
401(k) matching
Opportunities for advancement
Life insurance

Qualifications

Customer communication

Full Job Description

Join Our Team!

At DSI, we have over 40 years of sales enablement and customized business solution experience, providing enhanced value that delivers results for our clients and partners. We're on the lookout for passionate individuals eager to make their mark in sales and customer service. Our exciting and rewarding work environment offers you the opportunity to grow with us and make a significant impact.

Job Overview

The Retail Support Specialist (RSS) delivers hands-on, frontline support to AT&T customers inside high-traffic national retail environments. In this role, you will engage directly with customers and retail partners to resolve account, billing, device, and service concerns; often in fast-paced, high-volume situations. Success in this role requires strong communication skills, emotional resilience, comfort with technology, and the ability to remain calm, accurate, and professional in a dynamic retail setting.

Key Responsibilities:

Customer Support

Provide professional, friendly, and solution-focused support to AT&T customers inside national retail locations.
Resolve inquiries related to billing, account updates, plan changes, device support, and service concerns.
Troubleshoot wireless devices, network issues, and feature functionality.
Operate effectively in high-volume retail environments, maintaining focus, professionalism, and service quality during peak traffic and escalated situations.

Retail Partner Support

Act as the AT&T subject-matter expert for retail employees and third-party labor partners.
Serve as the primary AT&T representative for these partners, leading in-store support for retail escalations.
Proactively engage with store leadership to address customer concerns, strengthening partnership alignment and ensuring a best-in-class customer experience.

Work Environment & Schedule Expectations

This role is performed in a retail environment and requires standing, walking, and engaging on the sales floor for up to 8 hours per day.
Ability to work flexible schedules, including evenings, weekends, and holidays, based on business needs.
Comfort working in busy, customer-facing environments with frequent interaction and problem-solving demands.

Operational Excellence

Navigate multiple systems simultaneously while engaging with customers in real time.
Document all interactions thoroughly and accurately.
Adhere to company policies, compliance requirements, and privacy standards.
Meet or exceed performance metrics, including quality, efficiency, and customer satisfaction scores.
Execute and maintain approved planograms for mobile devices and signage
Maintain inventory accuracy for display devices and fixtures
Add, remove, and reposition phones, fixtures, and promotional material per planogram updates

Collaboration & Communication

Work closely with cross-functional teams such as technical support, billing, fraud, customer care, and escalation agents.
Share insights on recurring issues to improve processes and customer experience.
Maintain a positive, professional demeanor during all interactions.

Requirements

Required Skills & Qualifications

Strong customer service and communication skills.
Ability to handle high-stress or escalated situations with professionalism.
Proficient in multitasking and navigating complex systems.
Detail-oriented with strong problem-solving abilities.
Ability to work flexible hours, including evenings, weekends, or holidays as needed.

Preferred Qualifications

Experience in wireless communications, retail customer service, or technical support
Previous call center or retail support experience is a plus.

What We Offer

Competitive starting pay of $26 per hour!
Comprehensive training and development programs
A supportive and engaging team environment
Opportunities for career growth and advancement

Benefits

Medical, Dental, Vision, and Life insurance are available on the first day of the month following your first day of employment – no extended waiting period!
401k Plan with employer matching after one year of employment
Paid vacation, personal/sick days, and bereavement time after 90 days
Employee Profit Sharing Program
50% AT&T wireless discount
Paid training
Advancement opportunities, we prefer to promote from within!

Quick Apply

Refine Your Search

mobile expert jobs in wilmington, nc

Retail Support Specialist

Store Manager

Mobile Associate - Retail Sales

Sales Leader

Mobile Associate, Store-in-Store, Retail Sales

T Mobile Authorized Retailer Assistant Manager (Porters Neck)

T-Mobile Authorized Retailer Sales Associate (Porters Neck)

T-Mobile Authorized Retailer Sales Associate (Monkey Junction)

6706 - Assistant Store Manager PT

8021 - Assistant Store Manager PT

Discover related jobs

Explore jobs in cities nearby

I want to receive the latest job alert for mobile expert in wilmington, nc

Explore jobs in more locations

Job Seeker Tools

Employer Tools

Browse

Stay Connected