Top 3 Patient navigators Jobs in Wilmington, Nc

Financial Counselor
Wilmington Treatment Center —Wilmington, NC
- Full-time
- Mid-level
- 3 years
- High school diploma or GED
5d
Refractive Surgical Coordinator
Wilmington Eye —Wilmington, NC
- Weekends as needed
- Bilingual
- Surgery
- Mid-level
Quick Apply
5d
Hospital Based Bilingual Patient Advocate
Elevate Patient Financial Solutions —Wilmington, NC
- $19 - $25 an hour
- Full-time
- Spanish
- Microsoft Outlook
- Hospital
- Paid holidays
- Health insurance
Quick Apply

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Refractive Surgical Coordinator
Wilmington Eye —Wilmington, NC
Respond to inbound leads, inquiries, and consultation requests promptly, generally within 6 hours unless the requests arrive after hours, on the weekend or when…
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5d

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Patient Navigator (Northeast Region)
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The CMG Patient Strategy aims to create a holistic, cross-functional approach to deliver a best-in-class patient experience that aligns with the portfolio,…
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Financial Counselor

Wilmington Treatment Center -
Wilmington, NC

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Job Details

Full-time
5 days ago

Qualifications

Medicare
Commercial insurance knowledge
Accounts receivable management
High school diploma or GED
Medicaid health insurance
Medicare regulations
Medicaid regulations
Medicaid

Full Job Description

Overview:

Financial Counselor

We are seeking a knowledgeable and compassionate Financial Counselor to help patients understand their insurance benefits and financial responsibilities. This role is responsible for insurance verification, financial counseling, upfront collections, payment arrangements, and maintaining accurate patient financial records.

The ideal candidate combines strong financial counseling and collections expertise with a genuine desire to help others. Because this is a patient-facing role within a behavioral health environment, we are seeking someone who demonstrates compassion, empathy, patience, and emotional intelligence while assisting patients through challenging situations. Three years of collecting experience is required for this role, five years is preferred.

Responsibilities:

Responsibilities

Verify insurance benefits and audit admission paperwork for accuracy and completeness.
Review and update patient demographic and insurance information in the patient accounting system.
Counsel patients and guarantors regarding insurance coverage, benefits, out-of-pocket costs, and payment options.
Collect deductibles, copays, coinsurance, and other patient balances.
Complete financial assistance applications and verify income and expense documentation.
Prepare charity care, administrative adjustment requests, and payment arrangements as needed.
Maintain collection, charity, and adjustment logs and review activity with leadership.
Analyze account information and take appropriate action to support timely payment and reimbursement.

Qualifications:

Qualifications

High school diploma or equivalent required.
3+ years of experience in healthcare financial counseling, patient access, billing, or a related field required.
Extensive knowledge of Commercial Insurance, Medicare, and Medicaid required.

We are committed to providing equal employment opportunities to all applicants for employment regardless of an individual’s characteristics protected by applicable state, federal and local laws.

WILTC

#LI-WTC

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patient navigators jobs in wilmington, nc

Financial Counselor

Refractive Surgical Coordinator

Hospital Based Bilingual Patient Advocate

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