Top 36 Quality improvement specialist Jobs in Wilmington, Nc

Security and Loss Prevention Expert, NA
Amazon.com Services LLC —Wilmington, NC
- $49,500 - $86,700 a year
- Full-time
- Up to 50% travel
- Inventory management
- Military
- AD&D insurance
- Health insurance
Accounts Receivable Specialist
Coastal Horizons Center —Wilmington, NC
- Full-time
- Mid-level
- Analysis skills
- 2 years
Electrical Quality Specialist
Adams Electric Company —Wilmington, NC
- On call
- Construction site
- Mid-level
- Analysis skills
Quick Apply
Carpenter / Home Improvement Professional
Mr. Handyman —Wilmington, NC
- $50,000 - $70,000 a year
- Monday to Friday
- Carpentry
- Customer service
- Mid-level
- Fuel card
Quick Apply
Credentialing and Enrollment Specialist
MEDNORTH HEALTH CENTER —Wilmington, NC
- Full-time
- HIPAA
- Mid-level
- High school diploma or GED
3d
Customer Support Specialist
IKA-WORKS INC —Wilmington, NC
- Rotating shift
- Spanish
- Microsoft Excel
- Microsoft Outlook
5d
In-House Donation Specialist
HonorBridge —Wilmington, NC
- On call
- Hospital
- HIPAA
- Mid-level
- Health savings account
- Health insurance
Quick Apply
7d
Licensed Clinical Addiction Specialist
EMPOWER HEALTH GROUP LLC —Wilmington, NC
- Full-time
- Addiction Medicine
- Mid-level
- Psychology
Quick Apply
People Team - Specialist - Talent Acquisition
Acme Smoked Fish —Wilmington, NC
- Full-time
- Mid-level
- Office
- 3 years
- Paid parental leave
- Health savings account
Quick Apply
13d
South Region Servicing Specialist - Burgaw and Kenansville
AgCarolina Farm Credit —Burgaw, NC
- Microsoft Excel
- Microsoft Outlook
- Mid-level
- Paid training
- Paid holidays
Shipping Specialist I
Fenner, Inc. —Wilmington, NC
- Forklift
- High school diploma or GED
- 2 years
Quick Apply
Bilingual Customer Support Specialist
IKA-WORKS INC —Wilmington, NC
- Microsoft Excel
- Microsoft Outlook
- Office
13d
Erosion Control Supervisor (Engineering Specialist)
New Hanover County —New Hanover County, NC
- $56,351 - $76,074 a year
- Full-time
- Bilingual
- Clean driving record
- Management
- Paid parental leave
- Paid holidays
Field Performance Specialist (USA)
Hendrix Genetics —United States
- Full-time
- 7 years
- Master's degree
- Analysis skills
- On-the-job training
Quick Apply

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quality improvement specialist jobs near wilmington, nc

Security and Loss Prevention Expert, NA

Amazon.com Services LLC -
Wilmington, NC

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Job Details

Full-time
$49,500 - $86,700 a year

Benefits

AD&D insurance
Health insurance
Dental insurance
Flexible spending account
RSU
Paid time off
Adoption assistance
Parental leave
Employee assistance program
Vision insurance
401(k) matching

Qualifications

Security audits
Incident investigation techniques for hazard identification
Employee misconduct investigations
Operational analysis
Performance improvement leadership
Facility security measures implementation
Defect resolution root cause analysis
Incident management
Inventory management
Fraud investigation
Military
Spreadsheets
Asset Protection
Regulatory compliance
Compliance audits & assessments
Performance Reporting
De-escalation techniques
Physical security incident investigation
Crisis management (risk management strategy)
Data summary reports
Security data analysis
System maintenance
Quality assurance
Bachelor's degree
Incident response planning
Physical security risk assessment
Incident management operations support
Security threat response protocols
Loss prevention risk assessment
Project delivery management

Full Job Description

DESCRIPTION

The Security and Loss Prevention Expert (SLP Expert) is a key leadership position within the Amazon Security and Loss Prevention (S&LP) team. This role leads the effort to efficiently and effectively provide End-to-End (E2E) S&LP services across all assigned operational business units. This position reports to the SLP Cluster Manager.

Key job responsibilities

Identify vulnerabilities and conduct root cause analysis using data to define mitigating actions while ensuring compliance with legal and ethical standards.
Actively monitor and report outcome for systems and tools that generate data indicating site/region opportunities.
Manage confidential investigations and prepare prompt reports of theft, fraud, and workplace violence/critical incidents.
Utilize continuous improvement to drive process enhancements and increase efficiency.
Serve as department’s liaison and security/crisis management subject matter expert keeping site leadership informed on department’s key issues, strategies and the performance.
Identify, promote and implement security best practices while effectively partnering with internal customers to evaluate current and future security needs, processes, and initiatives, incident response planning, facilitating and management.
Domestic regional travel up to 50% of the time when applicable.
Lift up to 49 pounds and frequently push, pull, squat, bend, and reach; Stand/walk for up to 12 hours during shifts; Work in an environment where the noise level varies and can be loud; Work in an environment that is subject to variable temperatures and weather (delivery stations include outside loading departments); Continuously climb and descend stairs (applies to sites with stairs).
This role covers 24/7 operations and must be able to work all shifts, including nights, weekends, and holidays.

A day in the life
As a SLP Expert, you will join a team of S&LP professionals providing security as a service to business customers across multiple business units within a dedicated geographical area. You perform regular physical security audits and investigate policy violations, security-related incidents, and loss events. During your investigations, you will collect information by monitoring systems and tools, analyzing data reports, and conducting interviews. Your findings contribute to identifying vulnerabilities in various processes to identify and drive mitigating measures. You play a key role in maintaining the physical integrity of our sites by auditing and monitoring the health status of our systems and, jointly with subject matter experts and external suppliers, maintain their functionality. Furthermore, you identify and act upon initiatives improving our physical security infrastructure and contribute directly to the budgetary planning for our external suppliers. You interact on a daily basis with our external security service providers to ensure delivery of high-quality security services and a smooth customer experience. You will be working on multiple high-impact initiatives/projects by collaborating with stakeholders across organizational levels to deliver measurable outcomes through effective project management.

About the team
Worldwide Operations Security (WWOS) is the global organization that supports field Loss Prevention and is designed to support Amazon’s Worldwide Operations, as well as affiliate and retail businesses, by creating and maintaining a work environment that is both prepared and secure through global security centers of excellence staffed by subject matter experts in people and asset protection. We accomplish this by creating policy and implementation guidelines; training leadership and staff; using technology to eliminate subjectivity, complexity, and variation; identifying, preparing for, and mitigating risk; and auditing our practices to ensure compliance.

BASIC QUALIFICATIONS

Bachelor's degree or equivalent, or 4+ years of relevant professional or military experience
2+ years of security service, loss prevention, asset protection, investigations, or law enforcement, or 2+ years of Amazon (Blue Badge/FTE) experience

PREFERRED QUALIFICATIONS

Experience in implementing metric-based strategies utilizing continuous improvement concepts
Experience in physical security systems maintenance/implementation and coordinating scope of work with security vendors
2+ years of operational experience in risk management, audit, data analytics, inventory control, quality assurance, retail, warehouse, distribution center services, delivery service, or supply chain
Investigative interviewing experience; Wicklander and Zulawski, Loss Prevention Qualified, Certified Protection Professional, Loss Prevention Certified, Certified Forensic Interviewer, Certified Threat Assessment Certification or other relevant certifications
Workplace incident mitigation or de-escalation and business continuity planning experience
Proficient in Microsoft Office; including use of Excel pivot tables and development of charts/graphics

Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.

Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.

The base salary range for this position is listed below. Your Amazon package will include sign-on payments and restricted stock units (RSUs). Final compensation will be determined based on factors including experience, qualifications, and location. Amazon also offers comprehensive benefits including health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance and option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage), 401(k) matching, paid time off, and parental leave. Learn more about our benefits at https://amazon.jobs/en/benefits.

USA, NC, Wilmington - 49,500.00 - 86,700.00 USD annually

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Refine Your Search

quality improvement specialist jobs in wilmington, nc

Security and Loss Prevention Expert, NA

Accounts Receivable Specialist

Electrical Quality Specialist

Carpenter / Home Improvement Professional

Credentialing and Enrollment Specialist

Customer Support Specialist

In-House Donation Specialist

Licensed Clinical Addiction Specialist

People Team - Specialist - Talent Acquisition

South Region Servicing Specialist - Burgaw and Kenansville

Shipping Specialist I

Bilingual Customer Support Specialist

Erosion Control Supervisor (Engineering Specialist)

Field Performance Specialist (USA)

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