For more than 150 years, Simpson has met the changing needs and desires of Philadelphia area seniors from diverse backgrounds. A not-for-profit family of services, Simpson House, Simpson Meadows, Jenner’s Pond, Simpson Gardens I & II, and Simpson Midtown, as well as Simpson Home Care. Our loyal and long-term staff is full of caring professionals who truly love what they do.
Simpson provides residents with a lifestyle that includes on-campus conveniences, services, and amenities such as casual and fine dining venues, beauty salons, fitness centers, security, healthcare, activity programs, and much more. Our employees are inspired by a culture of Loving-Kindness, and we are fully committed to appreciating the array of backgrounds and talents demonstrated by our employees.
Simpson is looking for a Maintenance III to join our dynamic and seasoned team. If you are looking for a challenging opportunity to showcase your unique skills in the Personal Care industry, get in touch with us to discuss how you can join our team. Take a look at the details below for the position.
Position Summary: Maintenance Technician III performs skilled-level maintenance, repairs, and installations across a wide range of systems within a Senior Living environment. This position requires advanced technical knowledge in one or more trades such as HVAC, electrical, plumbing, carpentry, or mechanical systems, and a demonstrated ability to work independently or lead less experienced technicians. Technician III ensures safe, comfortable, and functional living environments for our residents and supports regulatory compliance across all facility systems.
1. General Maintenance & Repairs
Perform advanced diagnostic and repair work on a variety of building systems, including but not limited to HVAC units, plumbing systems, electrical panels, elevators, and commercial kitchen equipment.
Conduct thorough inspections and preventive maintenance on apartments, common areas, and offices.
Complete daily work orders, scheduled maintenance tasks, and emergency repairs with minimal supervision and within required timelines.
Maintain detailed records of service activities, including parts used, time spent, and systems involved, to ensure accurate tracking and compliance documentation.
2. Specialized Technical Work
3. Resident Support & Interaction
Provide timely and courteous service to residents for in-unit repairs or maintenance requests, ensuring minimal disruption to their daily lives.
Communicate clearly with residents, particularly those with cognitive or sensory impairments, explaining the nature and timeline of repairs.
Demonstrate empathy, patience, and discretion in resident areas, maintaining a professional and respectful demeanor at all times.
Assist in moving furniture or supporting set-up for resident events or facility-wide activities as needed.
4. Regulatory Compliance & Safety
Conduct and document regular inspections of critical systems, including fire suppression, emergency lighting, exit signs, eyewash stations, and life safety systems.
Assist in preparing for annual and unannounced inspections from regulatory bodies (e.g., Department of Health, Fire Marshal, OSHA).
Maintain current knowledge of relevant regulations including NFPA Life Safety Code, CMS guidelines (for healthcare units), ADA requirements, and infection control standards.
Follow all safety protocols when working in or around resident-occupied spaces.
5. Preventative Maintenance Program
Support and execute the community’s preventive maintenance plan by performing scheduled inspections, calibrations, and servicing of mechanical systems.
Record metrics and operational readings from key systems (e.g., boilers, chillers, generators) and report anomalies to Facilities leadership.
Maintain clean and organized mechanical rooms, workshops, and storage areas in accordance with best practices and audit standards.
6. Vendor & Contractor Oversight
Escort and oversee outside contractors, ensuring work is completed to specification and within community safety and cleanliness guidelines.
Coordinate vendor access to restricted areas and verify completion of contracted work before sign-off.
Assist Facilities leadership in evaluating contractor proposals and providing scope-specific feedback based on in-field experience.
7. Leadership, Training & Mentoring
Provide guidance and informal leadership to junior maintenance staff and new hires, sharing expertise and best practices.
Train Maintenance Technicians I & II on equipment use, safety protocols, troubleshooting techniques, and community policies.
Serve as acting team lead during absence of Facilities Supervisor, overseeing team workflow, assigning tasks, and reporting issues.
8. Emergency Response & On-Call Duties
Participate in rotating on-call schedule, responding to after-hours emergencies such as power outages, water leaks, elevator issues, and HVAC failures.
Assist in disaster preparedness activities including generator tests, backup power readiness, and facility lockdown drills.
Take initiative to mitigate emergency risks until permanent repairs can be scheduled.
Other duties as assigned
Demonstrated expertise in at least one core trade (HVAC, electrical, plumbing) and solid working knowledge of general building maintenance practices.
Ability to read and interpret blueprints, wiring diagrams, technical manuals, and building codes.
Proficient use of tools, testing devices, and diagnostic equipment appropriate to the trade.
2. Preventative & Corrective Maintenance
Skilled in implementing and following preventive maintenance schedules.
Ability to proactively identify potential equipment failures and perform corrective actions before breakdowns occur.
Competency in documenting maintenance activities and reporting findings.
3. Safety & Compliance Awareness
Strong understanding of safety protocols and OSHA regulations, especially those related to senior living and healthcare facilities.
Adheres to policies governing life safety systems (e.g., fire suppression, emergency power, ADA compliance).
Demonstrates a commitment to maintaining a safe environment for residents and staff.
4. Customer Service Orientation
Responds promptly and professionally to resident maintenance requests.
Maintains a calm, respectful, and empathetic demeanor in all resident interactions.
Understands and respects the dignity, privacy, and needs of older adults and those in memory care or assisted living.
Effectively communicates issues, timelines, and solutions to residents, teammates, and leadership—both verbally and in writing.
Prepares clear, concise documentation for maintenance records, compliance logs, and vendor reports.
Uses active listening and adapts communication style to fit audience (e.g., residents, supervisors, external inspectors).
6. Problem Solving & Critical Thinking
Uses logical reasoning to diagnose equipment issues and system failures.
Prioritizes multiple work orders efficiently, especially during emergencies.
Applies trade knowledge creatively to resolve issues using cost-effective and code-compliant solutions.
7. Teamwork & Collaboration
Works collaboratively with other maintenance team members, housekeeping, nursing, and administration.
Supports a positive team environment by offering assistance, sharing knowledge, and maintaining a solution-focused attitude.
Willing to step in during emergencies or high-demand periods to ensure resident care is uninterrupted.
8. Initiative & Reliability
Takes ownership of responsibilities and follows through with minimal supervision.
Demonstrates reliability by consistently showing up on time, meeting deadlines, and being available when on-call.
Proactively identifies improvement opportunities within facilities operations.
Responds well to change, whether in priorities, technologies, or building systems.
Adjusts workflow based on resident needs, seasonal demands, or regulatory updates.
Willing to learn and apply new technologies or certifications relevant to facility maintenance.
10. Leadership & Mentoring
Serves as a role model and technical resource for less experienced staff.
Provides informal coaching, feedback, and guidance to other technicians.
Supports team goals while upholding high standards of professionalism and quality.
Retirement community providing service to senior adults in independent, assisted and skilled nursing community.
Walking, standing, bending and sitting for extended periods. Ability to push, pull, lift up to 50lbs
Equipment/tools/machines used in performance of this job: Computer, Phone System, Microsoft Office Suite, Email.
Education or Degree Required: High school diploma or equivalent; trade school or technical certification preferred.
Licenses, Certifications, Registrations:
EPA Universal Certification for refrigerant handling (HVAC).
Journeyman Electrician License (state-specific).
Licensed Plumber (state-specific).
Additional certifications such as BOC (Building Operator Certification), Fire Alarm, Boiler Operator, or Facilities Management credentials are a plus.
Related Skills and Experience:
Proficient in Microsoft Office Suite (Excel, Word, Outlook) for reporting and documentation.
Strong knowledge of building systems (HVAC, electrical, plumbing, etc.).
Ability to read and interpret technical manuals, blueprints, and schematics.
Excellent troubleshooting and problem-solving skills.
Physical ability to perform manual labor, including lifting up to 50 lbs., climbing ladders, and working in various environmental conditions.
Strong communication and interpersonal skills.
Simpson Benefits (FT employees, Part-Time are eligible for some benefits)
Compensation Based on Experience w/ Shift Differentials
Health Plan (BCBS)
Plans include access to MDLive virtual care.
Dental Plans
Vison
403(b) Retirement Plan w/matching
Generous Paid Time Off (PTO) Plan
Company Paid Life Insurance
Company Paid AD&D
Company Paid Long Term Disability
Tuition Reimbursement
Health Savings Account
Flexible Spending Account
Short Term Disability
Pet Insurance
Critical Illness
Accident Insurance
Hospital Indemnity
Company Paid Holidays
Employee Assistance Program
Simpson is proud to be an EOE employer M/F/D/V. We maintain a drug-free workplace. We do not discriminate in services or employment based on race, color, religion, ancestry, national origin, sex, sexual orientation, gender identity, age, disability, past or present receipt of disability-related services or supports, marital status, veteran status, or any other class of persons protected by federal, state, or local law.
COVID-19 and Influenza considerations:
Simpson is a Mandatory Influenza Vaccination Employer if you are offered employment proof of influenza vaccine is required (October-March) unless you request and receive an approved medical or religious exemption from Simpson. COVID-19 Vaccinations are suggested but not required at this time.
