Top 54 Patient registration representative Jobs in Wilmington De

Patient Services Rep II-Administration surgery
Nemours —Wilmington, DE
- Full-time
- Surgery
- Inventory management
- Computer literacy
2d
Patient Services Rep II- Becks Woods
Nemours —Bear, DE
- Full-time
- Inventory management
- Computer literacy
- HIPAA
2d
Patient Services Rep II-Primary care
Nemours —Newark, DE
- Full-time
- Inventory management
- Computer literacy
- Primary Care
9d
Patient Services Rep II-Otolaryngology ENT
Nemours —Wilmington, DE
- Full-time
- Inventory management
- Computer literacy
- HIPAA
9d
Fetal Care Center Perinatal Access Representative
Nemours —Wilmington, DE
- Full-time
- Mid-level
- 3 years
- High school diploma or GED
9d
Patient Service Representative / Medical Receptionist (Part Time)
Center for Advanced Eye Care —Wilmington, DE
- Part-time
- Mid-level
- Organizational skills
- Typing
Quick Apply
Patient Service Representative - King of Prussia
Children’s Hospital of Philadelphia —King of Prussia, PA
- $21.05 - $26.35 an hour
- Full-time
- HIPAA
- High school diploma or GED
- Children
Quick Apply
Patient Access Representative
Med-Metrix —Media, PA
- Full-time
- Hospital
- HIPAA
- Office
Patient Services Representative - Per Diem
Penn Medicine —West Chester, PA
- Per diem
- HIPAA
- High school diploma or GED
- Entry level
- Tuition reimbursement
Quick Apply
8d
Patient Access Lead - FT, Days (7A-3:30P) - Methodist Outpatient
Thomas Jefferson University and Hospitals —Philadelphia, PA
- Full-time
- Customer service
- Medical office experience
- Mid-level
- AD&D insurance
- Disability insurance
Patient Service Representative | Full-Time
Wills Eye Hospital —Philadelphia, PA
- Full-time
- Hospital
- HIPAA
- High school diploma or GED
- Health insurance
- Dental insurance
Quick Apply
2d
Patient Service Representative
Premier Orthopaedics and Philadelphia Hand to Shoulder —Chadds Ford, PA
- Full-time
- Urgent Care
- HIPAA
- High school diploma or GED
- Paid holidays
- Health insurance
Quick Apply
5d
Pre-Encounter Representative
Main Line Health —Paoli, PA
- Part-time
- Hospital
- Customer service
- High school diploma or GED
- Free parking
- Tuition reimbursement
2d
Central Scheduling Representative
Thomas Jefferson University and Hospitals —Philadelphia, PA
- Full-time
- Bilingual
- Computer literacy
- High school diploma or GED
- AD&D insurance
- Disability insurance
1d
Float Patient Services Rep II-Concordville
Nemours —Glen Mills, PA
- Full-time
- Inventory management
- Computer literacy
- HIPAA
9d
Patient Service Representative
Patient First —Downingtown, PA
- Part-time
- 18 years or older
- Ability to walk for extended periods
- Maintenance
Registrar- Patient Registration, Full-Time 6:30am-7pm, Mannington
Inspira Health Network —Salem, NJ
- Full-time
- Spanish
- Computer literacy
- High school diploma or GED
Administrative Services Associate - Dickens Center MAPS
Penn Medicine —Philadelphia, PA
- Full-time
- Master's degree
- High school diploma or GED
- Perioperative Care
- Tuition reimbursement
Quick Apply
Patient Service Rep I
Axia Women's Health —West Chester, PA
- $18 - $21 an hour
- Full-time
- HIPAA
- High school diploma or GED
- Ob/Gyn
- Health savings account
- Disability insurance
Patient Services Associate Full Time Float Pool
Penn Medicine —West Chester, PA
- Nights as needed
- Spanish
- Float pool
- High school diploma or GED
- Tuition reimbursement
Quick Apply

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Patient Services Rep II-Administration surgery

Nemours -
Wilmington, DE

Apply Now

Job Details

Full-time
2 days ago

Qualifications

Computer operation
High school diploma or GED
Typing

Full Job Description

Nemours is seeking a Patient Service Representative II.

Provide service excellence to each patient and family by performing and completing designated business processes associated with an outpatient visit. At each outpatient visit, complete processes in an efficient fashion, ensuring that the patient and family are prepared for their outpatient appointment in a timely fashion. Also, ensure that all demographic and financial information is accurately verified in advance of the patient visit, and monitor the waiting room and work environment to ensure patient safety and high service levels.

Participate in Nemours programs for continuous quality, performance, and service improvement and work with department management to improve the services provided, through a team-based approach.

ESSENTIAL RESPONSIBILITIES

Greet and communicate with each patient and family at the start of their outpatient visit and at each interaction using AIDET protocol (acknowledge-introduce-inform about duration-explain-thank).
Accomplish tasks that are a part of the Nemours’ outpatient appointment business functions prior to and at the time of appointment check-in, visit and check-out. Duties may be specific to each outpatient location. All general duties include but are not limited to:
- Prepare for scheduled patient visits <=48 hours prior to the appointment of each patient using protocol established for each location/service.
- Make confirmation calls that are not completed by Televox to ensure all visits are in “confirmed” status prior to visit or per Department protocol.
- Confirm authorization and/or collect referrals for the days’ visit. Notify Pre-Registration and Authorization Department of visits scheduled same day, as necessary. Fax hard copy referrals to the PRAG department within 24 hours of receipt.
- At the time of patient check-in, while maintaining patient confidentiality and all aspects of HIPAA,:
  - confirm all patient personal demographic information.
  - confirm patient identification with two identifiers as approved by Nemours.
  - confirm legal guardianship
  - confirm referral information for patient visit; if applicable
  - prepare, complete and/or collect consents and all other required documents
  - scan insurance cards and other important documents
  - collect and post co-pays and past due balances
  - achieve Registration Accuracy percentage of => 95%
- Schedule follow up appointments (utilizing iGuide to determine participation, if appropriate)
Responsible for MyNemours sign ups and facilitation activations.
Throughout shift, regularly communicate with clinical staff in the assigned work area regarding the status of waiting patients, particularly those who have been waiting more than ten minutes and then with waiting patients/families to ensure they have status updates on their appointment.
communicate clinic status to families in the waiting area using the principles of AIDET
contact manager with problem situations or when assessment is that service recovery is necessary.
Accurately reconcile payment collections at the end of each shift, as per Cash Collections Policy, and completes End of Day (EOD) Reports including DCRF and LDCRS.
Complete assigned work queues daily.
Maintain computer and electronic system competency including but not limited to processes for: scheduling, appointment cancellations and order entry for clinical system, use of Iguide, EOD status changes, work queue processing, linking referrals, posting “other” payments, use of scanner device and electronic insurance verifications.
Maintain inventory of clerical supplies and ensure the work environment and outpatient waiting room is in an orderly and clean condition to ensure patient safety and security.
Complete EOD (End of Day) Report.
Other duties that may be assigned by manager/supervisor may include:

Schedule and cover the phones between check-in and check-out duties as necessary or determined by supervisor. This responsibility may include scheduling:

incoming calls as an agent for automated call distribution (ACD) services

maintaining in-basket regarding clerical functions from Online Scheduling, MyNemours and office communication.

recalls

patients from waitlist

follow-up calls upon discharge from inpatient units

clinic cancellations

Works collaboratively with clinical team by opening, sorting and routing correspondence, laboratory and imaging results, procedures and consultations to appropriate team member to complete patient communication, as necessary.

POSITION QUALIFICATIONS

High School diploma or equivalent

Minimum of 3-6 months of job related experience

Computer/typing skills required

Clerical experience in a physician's office preferred; EPIC experience preferred

Apply Now

Refine Your Search

patient registration representative jobs in wilmington de

Patient Services Rep II-Administration surgery

Patient Services Rep II- Becks Woods

Patient Services Rep II-Primary care

Patient Services Rep II-Otolaryngology ENT

Fetal Care Center Perinatal Access Representative

Patient Service Representative / Medical Receptionist (Part Time)

Patient Service Representative - King of Prussia

Patient Access Representative

Patient Services Representative - Per Diem

Patient Access Lead - FT, Days (7A-3:30P) - Methodist Outpatient

Patient Service Representative | Full-Time

Patient Service Representative

Pre-Encounter Representative

Central Scheduling Representative

Float Patient Services Rep II-Concordville

Patient Service Representative

Registrar- Patient Registration, Full-Time 6:30am-7pm, Mannington

Administrative Services Associate - Dickens Center MAPS

Patient Service Rep I

Patient Services Associate Full Time Float Pool

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