Top 4 Retail analyst Jobs in Wilmington De

URBN Retail IT Support Analyst
URBN —Philadelphia, PA
- Full-time
- Remote
- Mid-level
- Windows
- Computer networking
- Health insurance
- Dental insurance
Retail Energy Market Services Analyst
Customized Energy Solutions —Philadelphia, PA
- Full-time
- Hybrid work
- Computer Science
- Mid-level
- Finance
- Profit sharing
- Disability insurance
Quick Apply
Senior Analyst, Retail Media Strategy & Activation
Kepler Group —Philadelphia, PA
- $73,500 - $85,000 a year
- Inventory management
- Analysis skills
- Organizational skills
- Health insurance
- Dental insurance

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Merchandise Inventory Analyst Allocator
David's Bridal —King of Prussia, PA
Communicate store inventory opportunities to cross functional retail teams - buying, planning, store operations, field management.
$74,800 - $112,200 a year
Quick Apply
Business Analyst
Conduent State & Local Solutions, Inc —New Castle, DE
When you join Conduent, you are engaged in creating the future - both our company’s and your own. The Business Analyst provides critical functional and…
$60,638 - $78,750 a year

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Retail Pricing Analyst
Rose International —Reynoldsburg, OH
Works with cross-functional partners to coordinate critical in-store events and collaborates with field communications team on pricing direction.
$28 - $31 an hour
Quick Apply
Store Analyst
Express —Columbus, OH
Responsible for allocating merchandise to stores based upon an aligned cross functional allocation strategy in conjunction with the current sales trends.
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retail analyst jobs near wilmington de

URBN Retail IT Support Analyst

URBN -
Philadelphia, PA

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Job Details

Full-time

Benefits

Health insurance
Dental insurance
Paid time off
Vision insurance
Employee discount

Qualifications

Knowledge management
Computer operation
Technical support via phone
Phone communication
Technical documentation
Mid-level
Windows
Incident Escalation
Customer support ticket management
Computer networking
Technical writing
Customer service knowledge base
Escalation handling
Communication skills
Ticketing system technical support

Full Job Description

Role Summary:

URBN is looking for a Retail Support Analyst whose primary mission is to ensure retail stores operate without disruption. This role serves as the first point of contact for store teams, resolving technical issues that impact day-to-day operations. This is a fast-paced, hands-on position requiring high responsiveness, clarity, and consistent follow-through.

Role Responsibilities:

Act as the primary point of contact for incoming store tickets and phone calls, performing initial troubleshooting to either resolve the issue or escalate as appropriate.
Prioritize and take ownership of high-impact, time-sensitive issues to stabilize operations and minimize store downtime.
Maintain clear, accurate, and timely documentation on all assigned tickets.
Actively monitor support channels to stay informed of outages and potential widespread impacts.
Identify issue patterns and escalate trends to the appropriate engineering or resolution teams.
Contribute insights and observations to the team’s knowledge base to assist in maintaining accurate support resources.
Maintain professional and respectful communication with store teams, setting accurate expectations and providing routine status updates.

Role Qualifications:

Solid understanding of Windows operating systems, basic networking, and general computer operations.
Experience with IT ticketing systems and issue tracking software is highly preferred.
Excellent written and verbal communication skills, with the ability to clearly translate technical steps for non-technical retail users.

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The Perks:

URBN offers comprehensive Perks & Benefits to employees. Availability and eligibility to specific benefits may be subject to your location and employment status. Benefits include medical, dental, vision, PTO, generous employee discounts, retirement savings and much more! For additional information visit www.urbn.com/work-with-us/benefits

EEO Statement:

URBN celebrates diversity and is committed to creating an inclusive environment for all employees. We are proud to provide equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, sex (including gender, pregnancy, sexual orientation, and gender identity or expression), religion, creed, age, physical or mental disability, national origin or ancestry, ethnicity, citizenship, service in the uniformed services, genetic information, or any other protected characteristic as established by law. We believe strongly in fostering a safe, fair and respectful work environment. To ensure compliance with our non-discrimination and anti-harassment policies, we offer anti-harassment training to managers and employees.

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retail analyst jobs in wilmington de

URBN Retail IT Support Analyst

Retail Energy Market Services Analyst

Senior Analyst, Retail Media Strategy & Activation

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