Top 737 Client specialist Jobs in Wilton, Ct

Portability Specialist ** REVISED MUST HAVE HUD EXPERENCE**
Norwalk Housing Authority —Norwalk, CT
- $73,574 a year
- Full-time
- Spanish
- Microsoft Excel
- English
- Mileage reimbursement
- Health insurance
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Deputy Director of Norwalk Housing Authority *HUD Experience Required*
Norwalk Housing Authority —Norwalk, CT
- $165,000 - $168,000 a year
- Full-time
- Spanish
- Microsoft Outlook
- Experience working with individuals with disabilities
- Health insurance
- Dental insurance
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Senior Leaves Specialist
Impact Staffing Solutions —Westport, CT
- $35 - $40 an hour
- Full-time
- Mid-level
- Office
- 3 years
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Medical Certified Coder
Excel Partners —Fairfield, CT
- $23 - $27 an hour
- Full-time
- Mid-level
- Office
- Organizational skills
- Health insurance
- Paid time off
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Field Service Support Specialist
CorCystems, Inc. —Ridgefield, CT
- Full-time
- Background check
- Computer science
- Computer Science
- Paid holidays
- Health insurance
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12d
Client Services Specialist
Moneco Advisors —Fairfield, CT
- Full-time
- Microsoft Excel
- Microsoft Outlook
- Writing skills
Patient Registration Specialist
Silver Hill Hospital —New Canaan, CT
- Full-time
- Hospital
- Mid-level
- High school diploma or GED
- Opportunities for advancement
6d
Talent Acquisition Specialist
Northwestern Mutual - Park Ave —Norwalk, CT
- $80,000 - $100,000 a year
- Full-time
- Inventory management
- 5 years
- Mid-level
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Client Management Specialist
Stephen Gould Corporation —Rye Brook, NY
- $70,000 - $80,000 a year
- Full-time
- Microsoft Outlook
- Research
- Mid-level
Recovery Support Specialist (32 Hour) (Office/On-Site)
State of Connecticut - Department of Mental Health & Addiction Services —Bridgeport, CT
- $26.38 - $35.77 an hour
- Part-time
- Bilingual
- Pass drug screening
- Adults
11d
Billing Specialist
Waste Solution Services —Norwalk, CT
- $29 - $36 an hour
- Full-time
- Office
- Analysis skills
- Continuous improvement
- Health savings account
- Dental insurance
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Life Care Manager
Lifecare Advocates —Stamford, CT
- $75 - $80 an hour
- Full-time
- Hybrid work
- Nursing
- English
- Mid-level
- Continuing education credits
- Dental insurance
Quick Apply
Customer Operations Specialist
KETER ENVIRONMENTAL SERVICES LLC —Stamford, CT
- $28.85 - $31.25 an hour
- Full-time
- Writing skills
- Office
- High school diploma or GED
- Health savings account
- Paid holidays
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WIC Eligibility and Program Specialist - Stamford, CT
Optimus Health Care, Inc. —Stamford, CT
- Full-time
- Writing skills
- Basic math
- English
Quick Apply
Client Delivery Specialist - Associate
iCapital —Stamford, CT
- $75,000 - $85,000 a year
- Full-time
- Mid-level
- Office
- 3 years
- Dental insurance
- Paid time off
Lab Customer Service Representative
Yale New Haven Health —Stratford, CT
- Microsoft Word
- Microsoft Excel
- Surgery
WIC Eligibility & Program Specialist
Optimus Health Care, Inc. —Stamford, CT
- Part-time
- Writing skills
- Basic math
- English
Quick Apply
8d
Cruise Specialist
Boat Bike Tours North America —Fairfield, CT
- $52,000 a year
- 8 hour shift
- Microsoft Outlook
- Customer service
- Mid-level
- Paid training
- Paid time off
Quick Apply
1d
Aging Life Care Professional
Lifecare Advocates —White Plains, NY
- $75 - $80 an hour
- Full-time
- Hybrid work
- Nursing
- English
- Mid-level
- Continuing education credits
- Dental insurance
Quick Apply
4d
Associate
AllianceBernstein —Stamford, CT
- $80,000 - $86,000 a year
- Full-time
- Mid-level
- Office
- Analysis skills
- Wellness program
- Paid holidays

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Portability Specialist REVISED MUST HAVE HUD EXPERENCE

Norwalk Housing Authority
Norwalk, CT

Quick Apply

Job Details

Full-time
$73,574 a year

Benefits

Mileage reimbursement
Health insurance
Dental insurance
Flexible spending account
Tuition reimbursement
Paid time off
Parental leave
Employee assistance program
Vision insurance
Professional development assistance
Life insurance
Retirement plan

Qualifications

Customer communication
Microsoft Excel
Spreadsheets
Housing and Urban Development (HUD) regulations
Organizational skills
Section 8
Business Administration
Productivity software
Business
Associate's degree
Housing assistance programs
Technical Proficiency
Database software proficiency

Full Job Description

Summary

The Portability Specialist is responsible for providing direct customer service to the Incoming and Outgoing Portability clients of the Housing Choice Voucher Program (HCVP). The Portability Specialist may be assigned to any functional area within the HCV Portability Program and will have primary responsibility for voucher and RTA issuance, completion of the HAP Contract and annual and interim recertification. The Portability Specialist performs a variety of duties. These duties include but are not limited to coordination of and conducting client interviews, eligibility for incoming and outgoing portability clients, maintaining effective lines of communication with initial housing authority, issuance of vouchers and RTA’s, processing rent determinations, handling HAP contract executions/terminations/renewals, annual and interim recertifications and completes necessary billing documents for portability clients.

Essential Duties and Responsibilities

Essential functions for this position relate to the responsibility of oversight of accounting functions of assigned properties, companies, and personnel including but not limited to:

· Provides excellent direct customer service to all participants and landlords participating in the Housing Choice Voucher Program; respond to inquiries and requests from participants, landlords and the general public.

· Collects, reviews and processes data specific to assigned functions within required timelines; calculates tenant rents and housing assistance payments in accordance with established operational procedures.

· Interfaces directly with program participants and/or property owners as needed to conduct interviews; collect paperwork; conduct termination hearings; and resolve issues, complaints or problems.

· Documents all tasks completed in the appropriate participant file in computer system; maintains hard documentation for all transactions in a neat and organized manner in accordance with established file requirements.

· Responsible for timely and accurate follow-ups to complete tasks; opens, reviews and acts upon all mail received within established timelines; utilizes only agency approved forms, letters and correspondence; assures that all correspondence issued is the correct and most recent version.

· Calculates HUD-required rental contribution from eligible tenant families and the amount of the monthly Authority housing assistance to the owner in accordance with HUD requirements for a tenancy under the voucher program.

· Prepares HAP contract and ensures execution and processing in a timely manner to ensure timely monthly owner/manager payments. Ensures timely processing of utility allowance payments.

· Enters and posts other HA payments.

· Reviews landlord/owner leases for compliance with program and statutory requirements.

· Ensure appropriate voucher forms are processed in a timely manner.

· Updates administrative fees in HA software

· Responsible for accurate document management process for all assigned controlled documents.

· Updates landlord information and makes other appropriate changes in system information in a timely and accurate manner.

· Contributes to assigned team; actively participates in team meetings, process improvements and other special projects; collaborates with and supports all team members and follows through initiatives and assignments as directed.

· Embraces and supports all initiatives, policies and procedures within the HCV department; implement all new requirements in accordance with established guidelines.

Key Duties/Responsibilities

· Provide assistance and cross-coverage to Housing Choice Voucher Specialists by managing client caseloads, responding to participant inquiries, and ensuring continuity of services as operational needs require.

· Works with outside agencies to implement the transition of residents under the Portability Housing Choice Voucher program.

· Determines eligibility of program; interviews housing applicants; investigates and verifies applicant and participant information for accuracy and completeness; contacts applicants and other agencies to discuss and clarify discrepancies.

· Prepares/reviews leases and documentation involved in the occupancy eligibility and rental process; prepares notices to participants and property owners regarding changes of status; receives information and processes participant transfers; processes inspection requests and prepares the necessary documentation.

· Prepares correspondence to various agencies, landlords, and businesses to verify applicant data including total family income, current assets, and family composition; affirms applicant information as required; prepares information for input into data processing system and obtains output reports as required.

· Develops and maintains files, records, and indices, pertaining to applicant, participant, and property owner information; compiles data form a variety of sources, databases and logs related to housing service operations.

· Briefs prospective residents for the various programs explaining the way the programs work outlining duties and responsibilities of owner and resident; answer questions and provide information to the public and program participants; resolves or refers requests and complaints to appropriate staff.

· Processes a variety of invoices and billings in relation to incoming and out-going portability. Ensures timely and accurate payments, billing, and submission of the form HUD-52665. Provides follow-up to ensure billing is processed and payments received are posted from other PHA.

· Prepares and maintains applicant/participant files. Utilizes PHA Web portability reporting and maintains a spreadsheet for accounts payable/receivable and collections.

· Enters and posts all incoming portable receivables from other HAs.

· Updates administrative fees in HA software.

· Provides support by receiving, reviewing and verifying financial documents and reports for accuracy and adherence to legal mandates, policies and operational guidelines.

· Responds to requests for information and questions relating to receivable/payable, collections and clients/tenants, landlords and representatives of other housing agencies; research account histories and other information and takes or recommends appropriate follow up action to clients and/or other department/agency staff.

· Assist in the preparation of a variety of reports including those required by Federal and state agencies; prepares mathematical calculations and verifies computations.

· Provides support by researching and resolving difficult problems independently through multiple records; takes initiative in anticipating or identifying problems or errors and follows up to resolve; forecasts impact of potential actions/decisions.

· Performs other related duties as assigned (Attends and participates in a variety of committees and meetings, and stays abreast of regulations, guidelines and procedures.).

Education

· Some college coursework preferred; bachelor’s degree in business, public administration, urban studies, social service, or related field a plus.

· Three (3) years’ experience in HCV, with two (2) years’ experience in portability

· Requires functional proficiency with technology used on-the-job to include Microsoft Office Suite and proprietary software, as well as proprietary database operations and other technological applications used to support organizational objectives.

· Bilingual in English/Spanish a plus.

Pay: $73,574.00 per year

Benefits:

Dental insurance
Employee assistance program
Flexible spending account
Health insurance
Life insurance
Mileage reimbursement
Paid time off
Parental leave
Professional development assistance
Retirement plan
Tuition reimbursement
Vision insurance

Work Location: In person

Quick Apply

Refine Your Search

client specialist jobs in wilton, ct

Portability Specialist REVISED MUST HAVE HUD EXPERENCE

Deputy Director of Norwalk Housing Authority HUD Experience Required

Senior Leaves Specialist

Medical Certified Coder

Field Service Support Specialist

Client Services Specialist

Patient Registration Specialist

Talent Acquisition Specialist

Client Management Specialist

Recovery Support Specialist (32 Hour) (Office/On-Site)

Billing Specialist

Life Care Manager

Customer Operations Specialist

WIC Eligibility and Program Specialist - Stamford, CT

Client Delivery Specialist - Associate

Lab Customer Service Representative

WIC Eligibility & Program Specialist

Cruise Specialist

Aging Life Care Professional

Associate

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