Top 53 Collection agent Jobs in Wilton, Ct

Collection Specialist
Maplewood Senior Living LLC —Westport, CT
- Full-time
- Mid-level
- Residential
- 3 years
Quick Apply
Collections Coordinator
Jackson Lewis —West Harrison, NY
- $29.21 - $38.37 an hour
- Full-time
- Hybrid work
- Microsoft Outlook
- Mid-level
- Windows
- Health savings account
- Paid holidays
Debt & Asset Recovery Specialist
Mitsubishi HC Capital America Inc —Norwalk, CT
- $57,200 - $63,400 a year
- Full-time
- Microsoft Word
- Spanish
- English
- Health insurance
- Dental insurance
Quick Apply
COLLECTION AGENCY REPRESENTATIVE
White Plains Hospital —White Plains, NY
- $27.61 - $41.43 an hour
- Full-time
- Spanish
- Hospital
- English
Part-Time Doorstep Trash Collection Specialist - Nights - Pickup Truck Required
Valet Living LLC —Greenwich, CT
- Part-time
- Cleaning
- Outdoor work
- Entry level
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Senior Collections Coordinator
Jackson Lewis —West Harrison, NY
- $45.67 - $55.29 an hour
- Full-time
- Microsoft Outlook
- Windows
- Bachelor's degree
- Health savings account
- Paid holidays
Insurance & Billing Specialist - Collections Focused
Archway Dental Partners —Danbury, CT
- $23 - $27 an hour
- Full-time
- HIPAA
- Mid-level
- 2 years
- Paid holidays
- Health insurance
Quick Apply
Advisor - The SoNo Collection
Warby Parker —Norwalk, CT
- Overtime
- Fair chance
- Entry level
- AD&D insurance
- Employee stock purchase plan
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Data Collection Representative
RDSolutions —Cos Cob, CT
- Choose your own hours
- 18 years or older
- Clean driving record
- High school diploma or GED
- Mileage reimbursement
- 401(k) matching
H&M Store Manager - The SoNo Collection
H&M —Norwalk, CT
- $81,000 - $93,120 a year
- Full-time
- Mid-level
- Leadership
- Communication skills
- Commuter assistance
- Health insurance
Quick Apply
2d
Senior Accounts Receivable & Collections Specialist-Shelton, CT/Hybrid
Budderfly —Shelton, CT
- $31.25 - $36.00 an hour
- Hybrid work
- Oracle
- Office
- Analysis skills
- Disability insurance
- Health insurance
2d
Visual Merchandiser - SoNo Collection
H&M —Norwalk, CT
- $21.00 - $24.34 an hour
- Full-time
- Mid-level
- Leadership
- Communication skills
- Commuter assistance
- Paid holidays
Quick Apply
Department Manager - SoNo Collection, Nowalk, CT
H&M —Norwalk, CT
- $26.60 - $30.59 an hour
- Full-time
- Mid-level
- Communication skills
- Commercial
- Commuter assistance
- Health insurance
Quick Apply
2d
Field Collection Specialist
RDSolutions —Cos Cob, CT
- Part-time
- Clean driving record
- High school diploma or GED
- Driver's License
- Mileage reimbursement
- 401(k) matching
Seasonal Associate-Sono Collection
Victoria's Secret —Norwalk, CT
- $17.00 - $21.25 an hour
- Part-time
- Cleaning
- Fair chance
- Entry level
- Employee assistance program
- Flexible schedule
Revenue Specialist - Credit & Collections
Airlogix —Huntington, NY
- $75,000 a year
- Full-time
- Mid-level
- Office
- QuickBooks
Quick Apply
11d
Head of the University Archives & Special Collections
Fairfield University —Fairfield, CT
- Weekends as needed
- Background check
- University
- Mentoring
Sales Associate / Jewelry Consultant - Kay Jewelers - SoNo Collection - Norwalk, CT
Signet Jewelers —Norwalk, CT
- Weekends as needed
- Background check
- In-person
- Communication skills
- Store discount
- Paid holidays
Beauty Advisor - Part Time - SoNo Collection Mall
L'Occitane En Provence —Norwalk, CT
- $17.47 - $20.09 an hour
- Part-time
- Sales
- Computer literacy
- Mentoring
Quick Apply
Sales Associate - Sono Collection
The Children's Place —Norwalk, CT
- $16.94 - $20.94 an hour
- Part-time
- 18 years or older
- Merchandising
- High school diploma or GED

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collection agent jobs near wilton, ct

Collection Specialist

Maplewood Senior Living LLC -
Westport, CT

Quick Apply

Job Details

Full-time

Qualifications

Customer communication
Medical debt collection accounts
Collections account management
Patient collections management

Full Job Description

Reports To: Revenue Accounting Manager

Summary: We are seeking an experienced Collections Specialist to manage the full accounts receivable and collections lifecycle for our resident accounts at our 18 locations. This role combines strong customer service skills with disciplined follow-through: you'll be the friendly first point of contact for billing questions, outreach on past-due balances, and long-term care insurance documentation. Experience in senior living, assisted living, or residential housing is a strong plus, as familiarity with resident billing cycles and payer sources helps this role succeed from day one.

Essential Functions

Billing support: Serve as a knowledgeable, patient resource for general billing questions from residents, families, responsible parties, and internal staff—explaining charges, statements, and payment options clearly and compassionately.
Courtesy outreach: Conduct proactive, professional outreach on late and past-due payments, working with account holders to resolve balances while preserving positive relationships.
Bad debt collections: Manage aged and delinquent accounts through to resolution, including payment plan setup, escalation, documentation, and coordination with third-party collections or legal as needed.
Long-term care insurance documentation: Prepare, submit, and track long-term care (LTC) insurance claims and supporting documentation, following up with carriers to ensure timely reimbursement and accurate account posting.
Account maintenance: Reconcile accounts, apply payments and adjustments accurately, and maintain thorough, up-to-date records of all collection activity and communications.
Reporting: Monitor AR aging, flag at-risk accounts, and provide regular status updates to management on collections performance and outstanding balances.
Cross-functional coordination: Partner with billing, executive directors at each building, and finance teams to resolve discrepancies and ensure billing accuracy.

Qualifications

Required

3+ years of relevant experience in collections and billing.
Demonstrated ability to handle sensitive financial conversations with professionalism, empathy, and tact.
Strong organizational skills and attention to detail, with the ability to manage multiple accounts and deadlines simultaneously.
Proficiency with billing/AR software and standard office applications (e.g., Excel).
Clear written and verbal communication skills.

Preferred

Experience in senior living, assisted living, skilled nursing, or residential housing.
Familiarity with long-term care insurance claims and documentation.
Understanding of multiple payer sources and resident billing cycles.
Experience with Yardi, PCC, or similar ERPs.

Key Competencies

Balances persistence with empathy when pursuing payment.
Comfortable working with residents, families, and responsible parties who may be navigating difficult circumstances.
Self-directed and reliable in following up on open items and deadlines.
Discreet and trustworthy when handling confidential financial and health-related information.

Team and Reporting Structure

Reports to: Revenue Accounting Manager
Works alongside: Billing Specialist and Senior Revenue Accountant

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.

Quick Apply

Refine Your Search

collection agent jobs in wilton, ct

Collection Specialist

Collections Coordinator

Debt & Asset Recovery Specialist

COLLECTION AGENCY REPRESENTATIVE

Part-Time Doorstep Trash Collection Specialist - Nights - Pickup Truck Required

Senior Collections Coordinator

Insurance & Billing Specialist - Collections Focused

Advisor - The SoNo Collection

Data Collection Representative

H&M Store Manager - The SoNo Collection

Senior Accounts Receivable & Collections Specialist-Shelton, CT/Hybrid

Visual Merchandiser - SoNo Collection

Department Manager - SoNo Collection, Nowalk, CT

Field Collection Specialist

Seasonal Associate-Sono Collection

Revenue Specialist - Credit & Collections

Head of the University Archives & Special Collections

Sales Associate / Jewelry Consultant - Kay Jewelers - SoNo Collection - Norwalk, CT

Beauty Advisor - Part Time - SoNo Collection Mall

Sales Associate - Sono Collection

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