Come join our team with a purpose and see what makes NW Works such a special place to feel connected, grow, and make a difference!
NW Works is a nonprofit organization based in Winchester, VA, and has served communities in the Shenandoah Valley region since 1970. Our Mission is to empower adults with disabilities and individuals facing employment barriers to help them develop essential skills to secure and sustain meaningful work and lead more independent lives.
We envision a society where every person is consistently treated with dignity and provided equal opportunities. Our dedication to this Vision is reflected in our continual efforts to inform, educate, and serve as a trusted, valued resource for those whom we support and our community partners.
NW WORKS MISSION:
Our Mission is to empower adults with disabilities and individuals facing employment barriers to help them develop essential skills to secure and sustain meaningful work and lead more independent lives.
Job Summary:
The Billing Coordinator is responsible for coordinating billing-related policies, procedures, and processes with Therapeutic Program staff to ensure accurate and timely billing across multiple funding sources. This position works collaboratively with internal departments to streamline revenue cycle processes, improve operational efficiency, and promote compliance with applicable payer requirements. The role is highly visible and requires strong organizational, planning, prioritization, and problem-solving skills.
Essential Functions:
-
Coordinate the revenue cycle and serves as the subject matter expert and primary resource for all coding, billing, and reporting processes within the Vertex system and NW Works' manual billing systems. Monitor compliance with established policies and procedures while evaluating and enhancing billing and intake processes to improve efficiency, accuracy, and overall effectiveness and report concerns to management.
-
Coordinate billing activities and ensure adherence to departmental protocols, as well as compliance with all applicable federal, state, and payer requirements, guidelines, and regulations.
-
Serve as the orientation trainer for new hires and changes in staff for the billing software the company uses and make sure we are adhering to established company operating policies, procedures and systems, protocols, techniques, and standards.
-
Perform duties such as Funding Source authorization verification, claim submissions, and accounts receivable follow-up.
-
Collaborate with other departments to get and analyze additional information to be able to record and process billing effectively.
-
Report billing concerns, discrepancies, and operational issues to the supervisor in a timely manner to ensure prompt resolution and appropriate corrective action.
-
Perform payroll processing on a biweekly basis and help to field questions from staff regarding questions about pay and benefits.
-
Ability to back up finance responsibilities during vacations or busy seasons.
-
Enter Accounts Payables and supports Accounts Receivables.
-
Other reporting functions or tasks as needed.
Disability Specifications:
NW Works will make reasonable accommodations in compliance with the Americans with Disabilities Act of 1990.
Equal Employment Statement:
NW Works, Inc. is an Equal Opportunity Employer and has a non-discrimination policy prohibiting discrimination in employment and the provision of services on the basis of the fact or perception of race, color or creed, religion, ancestry, national origin, sex, sexual orientation, gender identity, age, marital status, disability status, protected veteran status or status with regard to public assistance.
Schedule: Monday-Friday 40 hours/week (8:00am-4:30pm)
Compensation: The salary range for this position is $21.63-$25.00 per hour
Comprehensive benefit package includes:
Health, dental, and vision insurance
Health Savings Account (HSA) with employer contributions
Wellness and preventive care incentives
401(k) plan with employer match
Paid Time Off
Paid Holidays
Paid Winter Break Days
Sick Leave
Employer paid - Basic Life and AD&D insurance
Employer paid - Long Term disability insurance
Short term disability insurance
Employer paid - certification training (position dependent)
Employee referral bonus program
Extensive Employee Assistance Program (EAP)
*Benefit offerings vary according to employment status*
EEO/M/F/Vet/Disabled
Knowledge, Skills and Abilities:
-
Possess or be able to gain knowledge and understanding of rules and regulations affecting Mission billing and insurance verification.
-
Possess current knowledge of Medicaid billing systems.
-
Understand manual billing systems and be able to cross-check these systems to ensure 100% quality.
-
Strong interpersonal skills to be able to effectively relate with clients, organizations and other employees.
-
Ability to effectively develop, implement, and administer work processes.
-
Detail-oriented and able to work independently with minimal distractions.
-
Strong verbal and written communication skills.
-
Strong proficiency in the use of Excel and other Microsoft Office tools.
-
Strong ability to organize, prioritize, and schedule tasks effectively to meet deadlines while demonstrating initiative.
Minimum Education and Experience:
-
Associate degree in Business required; qualifying experience may be substituted for the education requirement in accordance with 12VAC35-105-590.
-
Experience with Microsoft Office Suite and applicable database programs.
-
Experience in tracking and reporting data across multiple fields.
-
Experience with Medicaid or Medical Billing a plus
