Top 38 Bilingual customer service associate Jobs in Wind Gap, Pa

Retail Customer Experience Specialist (Hybrid)
Pencor Services —Stroudsburg, PA
- $17 an hour
- Overtime
- Spanish
- Clean driving record
- Microsoft Outlook
- Health insurance
- Tuition reimbursement
Quick Apply
6d
Bilingual Customer Service Specialist (Spanish)
Sherwin-Williams —Allentown, PA
- $17.50 an hour
- Weekends as needed
- 18 years or older
- Merchandising
- High school diploma or GED
5d
Customer Service Representative
Bazzini LLC —Allentown, PA
- From $18.33 an hour
- Full-time
- Bilingual
- Customer service
- Computer literacy
- Health insurance
- Dental insurance
Quick Apply
OMNI Customer Experience Specialist
Pencor Services —Lehighton, PA
- From $17 an hour
- Overtime
- Spanish
- Clean driving record
- Microsoft Outlook
- Paid training
- Health insurance
Quick Apply
6d
Cashier/Customer Service Representative
ASR stores inc —Wind Gap, PA
- From $10 an hour
- Part-time
- Bilingual
- Team management
- Mentoring
Quick Apply
Bilingual Customer Service Representative
SOLANO CONSULTANTS AGENCY —Allentown, PA
- $17 - $23 an hour
- Full-time
- Spanish
- English
- Office
- Dental insurance
- Paid time off
Quick Apply
Customer Experience Specialist
Pencor Services —Stroudsburg, PA
- $17 - $18 an hour
- Overtime
- Spanish
- Clean driving record
- Microsoft Outlook
- Health insurance
- Tuition reimbursement
Quick Apply
6d
Customer Experience Specialist (Split-Shift)
Pencor Services —Stroudsburg, PA
- $17 - $19 an hour
- Overtime
- Spanish
- Clean driving record
- Microsoft Outlook
- Health insurance
- Tuition reimbursement
Quick Apply
6d
Bilingual Customer Service Representative
Tom Birks Agency - Allstate —Pocono Summit, PA
- $35,000 - $50,000 a year
- Full-time
- Spanish
- English
- Office
- Health insurance
- Dental insurance
Quick Apply
Customer Service
Carlos Ramirez - State Farm Agency —Easton, PA
- $15 - $20 an hour
- Full-time
- Spanish
- English
- Office
- Paid time off
- Opportunities for advancement
Quick Apply
Pro Customer Service/Sales
Home Depot —Stroudsburg, PA
- Entry level
- Commercial
International Account Coordinator
Victaulic —Easton, PA
- Overtime
- Spanish
- Microsoft Outlook
- Bachelor of Science
OMNI Customer Experience Specialist (Overnight Shift)
Pencor Services —Lehighton, PA
- $17 - $19 an hour
- Overtime
- Spanish
- Clean driving record
- Microsoft Outlook
- Paid training
- Health insurance
Quick Apply
5d
Licensed Bilingual Customer Service Representative
Tom Birks Agency - Allstate —Pocono Summit, PA
- $40,000 - $60,000 a year
- Full-time
- Spanish
- English
- Mid-level
- Health insurance
- Dental insurance
Quick Apply
11d
Customer Service Representative (Loan Consultant I)
Lendmark Financial Services, LLC —Easton, PA
- Full-time
- Spanish
- Microsoft Excel
- English
- Paid holidays
- Disability insurance
Quick Apply

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Retail Customer Experience Specialist (Hybrid)

Pencor Services -
Stroudsburg, PA

Quick Apply

Job Details

Full-time
$17 an hour
6 days ago

Benefits

Health insurance
Tuition reimbursement
Paid time off
Work from home
Referral program

Qualifications

Customer relationship building
Microsoft Outlook
Client rapport building
High school diploma or GED
Driver's License

Full Job Description

Company: Blue Ridge Communications

Hybrid Shift: Sunday-Thursday, 8AM-5PM

Pencor and its subsidiaries are Equal Opportunity Employers

IMPORTANT/MUST REVIEW!!

TRAINING DETAILS:
- Next training Class is expected to start on October 12, 2026
- Training hours may differ from the regular assigned/accepted shift
- Specific training schedules will be discussed during the job interview, if one is conducted
- Training is 11-weeks in total
  - The first 6-weeks are conducted at home with live trainers and classmates in your dedicated workspace
  - The following 4-weeks will be conducted in-person at our training facility in Lehighton to cover live calls and hands-on troubleshooting
  - The last week will cover in person counter training at your local retail office
- Agents must have a High-Speed Data Connection with a Minimum of 400 Mbps download and a quiet, dedicated office space in which to work during training
- Work-from-home equipment is provided by Blue Ridge and must be connected directly to the back of your router at home

POSITION REQUIREMENTS:
- Must have established residency in Pennsylvania
- Hybrid agents will be staffed regularly in their assigned retail office location and will be scheduled to work from home if they are not needed at the office
- Work-from-home days are dependent on performance
- Must be able to lift and carry up to 30lbs

Our passion at Blue Ridge is to keep our community connected through reliable High-Speed Internet (with HomeFi), Blue Ridge Mobile, Home Phone, and Video (Stream & Live TV) Technology. Servicing Northeastern Pennsylvania, we work hard every day to connect our customers to the people, places, and things that matter the most in their lives.

We are currently seeking a Hybrid Customer Experience Specialist, to help us build and maintain trusted relationships with our valued customers. With each interaction, you get the opportunity to work as a brand ambassador and assist our customers over the phone, and at our retail counter. Your primary responsibility is to deliver a pleasant experience consistently to our customers by demonstrating a caring and practical approach with each interaction. The products and services we offer enable customers to stay connected to the people and things that matter most to them. Helping customers to understand how our services work and how they can get the most out of the technology is important. When they have questions about their bill, installation, or service we answer those promptly, professionally, and politely. Each customer interaction is important. We exist because of our customers, and it is important that we connect with each one, so they know we value the relationship we have with them and appreciate that they chose Blue Ridge.

Our ideal candidate must maintain a positive demeanor and know how to tactfully respond to situations. The position requires the skill and personality to respectfully care for our valued customers while keeping our company’s policies and guidelines in perspective. It is essential to have good listening and communication skills while staying approachable to ensure a comfortable experience for our customers. The right candidate will have a humble yet goal-oriented nature ready to learn a variety of skills, and platforms, to be successful in a busy retail center environment. Strong people skills are necessary, as well as a strong desire to improve and create new solutions. We are looking for this candidate to have a passion for customer service and work for Blue Ridge.

Our Customer Care Teams are diverse and uphold a fun, caring, approachable, yet practical personality to deliver results. Our brand promise is, “To Deliver a Trusted and Valued Connection – Always!” Our culture is rich with learning and growth opportunities. We provide weekly coaching with your dedicated leader and continuous training opportunities to ensure you feel supported in reaching your career goals. We are seeking dependability from our team members, with the ability to work overtime if needed. Blue Ridge offers an impressive health insurance package to full-time employees, paid time off, tuition reimbursement, and an employee referral program.

Core Responsibilities

Providing support to Blue Ridge customers for billing, troubleshooting, retention and sales interactions
Troubleshooting and resolving technical problems and other general account inquiries in a single customer interaction to maximize the customer experience; Communicate information and directions to the customer in an organized and concise manner
Educating customers about the features and benefits of our products and services and consistently promoting self-service options to improve customer experience
Right fitting our products to customers as solutions through upgrades, self-installs, and/or swapping out equipment
Ensuring proper cash handling procedures are implemented through tracking and processing payments, providing receipts with each transaction and completing cash and check deposits
Acting as a product consultant, communicating product features and benefits and making recommendations based on the customers’ needs/interests; Identify buying signals, ask for the sale, reinforce current value to existing customers and deliver a high-quality interaction
Explaining account information to customers with a focus on first interaction resolution
Resolving customer complaints/concerns through active listening, empathy, professionalism and problem-solving
Providing equipment boxes to customers (30lb boxes)
Inspecting the store’s physical appearance to make sure it’s clean and well-stocked at all times
Other duties as assigned

Qualifications:

High School Diploma or G.E.D
Established residency in Pennsylvania
Valid PA Driver's License and good driving record
Previous Customer Service and/or Sales Experience a plus
Strong Computer Skills, including Microsoft Office Programs and Outlook
Excellent Communications Skills – Oral and Written
Willingness to work as part of a team
Bilingual Spanish a plus
Ability to build positive rapport quickly with customers
Ability to multitask in a fast-paced environment while adapting to changes
Ability to perform duties while adhering to company policies and procedures
Ability to create solutions and implement changes which display innovation
Ability to lift and carry up to 30lbs
Ability to regularly work in your local BRC office as scheduled
Ability to travel to our Lehighton Call Center for training / as needed

INDCSR

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Refine Your Search

bilingual customer service associate jobs in wind gap, pa

Retail Customer Experience Specialist (Hybrid)

Bilingual Customer Service Specialist (Spanish)

Customer Service Representative

OMNI Customer Experience Specialist

Cashier/Customer Service Representative

Bilingual Customer Service Representative

Customer Experience Specialist

Customer Experience Specialist (Split-Shift)

Bilingual Customer Service Representative

Customer Service

Pro Customer Service/Sales

International Account Coordinator

OMNI Customer Experience Specialist (Overnight Shift)

Licensed Bilingual Customer Service Representative

Customer Service Representative (Loan Consultant I)

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