Top 168 Bilingual customer service associate Jobs in Windcrest, Tx

Healthcare Advocate, Bilingual | Onsite: San Antonio | Starts 8/10/26
Carenet Health —San Antonio, TX
- $15.50 an hour
- Full-time
- Bilingual
- Computer literacy
- High school diploma or GED
10d
Remote Healthcare Customer Service Representative - Bilingual
Alorica —Texas
- Full-time
- Remote
- Bilingual
- Residential
- High school diploma or GED
- Paid training
- Health savings account
Quick Apply
2d
Bilingual Member Care Associate
Firstmark Credit Union —San Antonio, TX
- $21 - $22 an hour
- Monday to Friday
- Remote
- Spanish
- Computer literacy
- Basic math
- Health insurance
- Dental insurance
Quick Apply
Spanish Bilingual Remote Customer Service Representative
VIMO INC —San Antonio, TX
- $19.00 - $20.50 an hour
- Full-time
- Remote
- Background check
- 18 years or older
- Spanish
- Paid training
- Paid time off
Quick Apply
Customer Services Representative (San Antonio)
Texas Workforce Commission —San Antonio, TX
- $3,127.54 a month
- Online Application
- Microsoft Word
- Spanish
- Microsoft Excel
- Health insurance
- 401(k)
7d
Clerk Customer Svc Ofc Bilingual
CPS Energy —San Antonio, TX
- Bilingual
- Word processing
- Office
8d
Contact Center Agent (Entry Level - Dental Practice Plan Dept.)
University of Texas Health Science Center at San Antonio —San Antonio, TX
- 8 hour shift
- Hybrid work
- Spanish
- HIPAA
- English
- AD&D insurance
- Paid holidays
4d
Pedi Customer Service Representative- South Park
CentroMed —San Antonio, TX
- Full-time
- Spanish
- Computer literacy
- Basic math
Quick Apply
Contact Center Agent (Entry Level - School of Dentistry OMS)
UT Health Science Center at San Antonio —San Antonio, TX
- Full-time
- Hybrid work
- Spanish
- Medical office experience
- HIPAA
4d
Contact Center Agent (Entry Level - School of Dentistry OMS)
University of Texas Health Science Center at San Antonio —San Antonio, TX
- Full-time
- Hybrid work
- Medical office experience
- HIPAA
- High school diploma or GED
4d
Patient Service Representative (Onsite - San Antonio)
Harbor Health —San Antonio, TX
- $19.00 - $23.50 an hour
- Full-time
- Medical office experience
- HIPAA
- High school diploma or GED
- Paid holidays
- Health insurance
Quick Apply
Navigation Center Representative (WHWC)
Methodist Healthcare Ministries —San Antonio, TX
- $21.15 an hour
- Full-time
- Microsoft Excel
- Microsoft Outlook
- HIPAA
Paratransit Reservation Agent Full Time
VIA Metropolitan Transit —San Antonio, TX
- Weekends as needed
- Spanish
- English
- High school diploma or GED
Contact Center Agent (Entry Level - Dental Practice Plan Dept.)
UT Health Science Center at San Antonio —San Antonio, TX
- 8 hour shift
- Hybrid work
- Spanish
- HIPAA
- English
- AD&D insurance
- Paid holidays
4d
Customer Service Rep
New Braunfels Utilities —New Braunfels, TX
- $20.87 - $26.60 an hour
- Full-time
- Spanish
- Data analysis skills
- Microsoft Office
Quick Apply
Customer Service Representative Dental (Bilingual)
CentroMed —San Antonio, TX
- $16 an hour
- Full-time
- Spanish
- Computer literacy
- Basic math
- 403(b) matching
- Paid holidays
Quick Apply
10d
Cust Service Energy Advisor Bilingual
CPS Energy —San Antonio, TX
- Overtime
- Hybrid work
- Spanish
- Microsoft Outlook
- Military
1d
Bilingual Customer Service Representative
Koalafi —San Antonio, TX
- $22 an hour
- Weekends as needed
- Remote
- Microsoft Excel
- Microsoft Outlook
- Writing skills
- Commuter assistance
- Paid holidays
Quick Apply
Customer Service Representative
TFGROUP LLC —San Antonio, TX
- $18 - $20 an hour
- Full-time
- Spanish
- English
- Administrative experience
- Health insurance
- Dental insurance
Quick Apply
Customer Service Specialist
Tiger Sanitation, LLC —San Antonio, TX
- $15.45 an hour
- Full-time
- Bilingual
- High school diploma or GED
- In-person
- Paid holidays
- Health insurance

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Healthcare Advocate, Bilingual | Onsite: San Antonio | Starts 8/10/26

Carenet Health -
San Antonio, TX

Apply Now

Job Details

Full-time
$15.50 an hour
10 days ago

Qualifications

Bilingual
Customer communication
High school diploma or GED

Full Job Description

Overview:

The Healthcare Advocate serves as the frontline of Carenet’s member and patient experience, ensuring every interaction is handled with accuracy, empathy, and compliance. This role is critical in delivering high-quality healthcare support that improves access to care, strengthens member satisfaction, and reinforces trust in Carenet’s services.

By consistently executing service expectations and adhering to regulatory and client requirements, the Healthcare Advocate directly supports operational performance, service quality, and brand reputation. The role also contributes to continuous improvement by accurately documenting interactions, identifying issues early, and participating in coaching and quality programs that enhance overall service delivery.

Responsibilities:

Responsibilities and Duties

Handle inbound and outbound calls related to healthcare services, benefits, scheduling, and member support
Provide accurate information and guidance while demonstrating empathy and professionalism
Follow approved scripts, workflows, and escalation procedures
Document member or patient interactions accurately and completely in required systems
Identify and escalate issues that require additional support or resolution
Maintain adherence to schedules, attendance policies, and break requirements
Participate in coaching sessions, quality reviews, and team meetings
Support operational initiatives aimed at improving service quality and member experience
Stay current on healthcare processes, systems, and compliance requirements
Maintain confidentiality of all sensitive member and organizational information

Qualifications:

High school diploma or equivalent required; college coursework preferred
Minimum of 0–2 years of experience in a call center, healthcare, or customer service environment preferred
Strong verbal and written communication skills with a strong patient- and service-focused mindset
Ability to follow structured processes, scripts, and compliance requirements consistently
Basic computer literacy and ability to navigate multiple systems simultaneously
Strong attention to detail and ability to accurately document information
Ability to handle sensitive information with professionalism and discretion
Willingness to learn healthcare terminology, systems, and workflows
Ability to perform effectively in a fast-paced, metrics-driven environment

Compensation

At Carenet Health, we value the expertise and dedication of our team members, and we are committed to offering an appealing compensation package. The wage for the Bilingual Healthcare Advocate is $15.50 per hour.

Additional Information

Note: Completion of assessments may be required before an applicant can move forward. Completing assessments must be done independently. Any discovery of unauthorized completion, whether during or after the hiring process, will result in disqualification or termination.

Carenet Health is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, veteran status, or any other characteristic protected by law.

Please note that we are not accepting resumes for this position from external staffing agencies or recruiters. To be considered for this role, please submit your application directly through our official career portal.

#INDLAUNCH

Apply Now

Refine Your Search

bilingual customer service associate jobs in windcrest, tx

Healthcare Advocate, Bilingual | Onsite: San Antonio | Starts 8/10/26

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I want to receive the latest job alert for bilingual customer service associate in windcrest, tx

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