Top 339 Customer service representative Jobs in Windham, Oh

Medical Call Center Agent
Optum —Cuyahoga Falls, OH
- $16 - $29 an hour
- 8 hour shift
- 18 years or older
- Microsoft Outlook
- Computer literacy
- Paid training
Customer Service Representative
Home Genius Exteriors —Streetsboro, OH
- $20 - $22 an hour
- Weekends as needed
- Office
- 1 year
- Communication skills
- Health insurance
- Dental insurance
Quick Apply
Customer Service Representative
Easy Auto Ship —Youngstown, OH
- Product management
- Organizational skills
- 1 year
- Paid training
- Health insurance
Customer Service Associate
T. J. Davies Company —Mantua, OH
- Full-time
- High school diploma or GED
- Ability to lift 50 pounds
- Military encouraged
- Paid training
- Paid holidays
Bilingual Customer Service Representative
IMS Company —Auburn Twp, OH
- $21 - $24 an hour
- Full-time
- Spanish
- Oracle
- Microsoft Outlook
- Health savings account
- Health insurance
Quick Apply
1d
Regional Customer Service Manager
Litco International, Inc. —Vienna, OH
- $40,000 - $50,000 a year
- 8 hour shift
- Management
- Sales
- Customer service
- Health savings account
- Health insurance
Quick Apply
Call Center Representative
Fleet Response —Hudson, OH
- $16 an hour
- Overtime
- Computer literacy
- Windows
- High school diploma or GED
- Opportunities for advancement
Quick Apply
Client Services Associate
FNA Wealth Management —Twinsburg, OH
- Full-time
- 5 years
- Office
- Administrative experience
- Profit sharing
- Health insurance
Quick Apply
Customer Account Specialist
Ravago Americas —Twinsburg, OH
- $56,000 a year
- ERP systems
- English
- Mid-level
Quick Apply
Customer Experience Representative II
Intigral Inc —Austintown, OH
- Full-time
- Mid-level
- High school diploma or GED
- Communication skills
Quick Apply
Workforce Manager
Home Genius Exteriors —Streetsboro, OH
- Weekends as needed
- Mid-level
- Analysis skills
- Leadership
- Health insurance
- Dental insurance
Quick Apply
Customer Service Representative - State Farm Agent Team Member
Meghan Macdonald - State Farm Agent —Cuyahoga Falls, OH
- $45,000 - $65,000 a year
- Full-time
- Office
- Entry level
- Paid time off
- Opportunities for advancement
Quick Apply
Bilingual Customer Service Representative
CFS —Hudson, OH
- $43,000 - $46,000 a year
- Overtime
- Office
- High school diploma or GED
- Computer skills
10d
Bilingual Multi-Location Branch Customer Service Specialist (Spanish)
Sherwin-Williams —Boardman, OH
- $16.83 an hour
- Weekends as needed
- 18 years or older
- Merchandising
- High school diploma or GED
Client Services Representative
Arhaus LLC —Boston Heights, OH
- Overtime
- Hybrid work
- High school diploma or GED
- Communication skills
- Entry level
Quick Apply
Customer Service Representative - State Farm Agent Team Member
John G Clark - State Farm Agent —Boardman, OH
- $40,000 - $50,000 a year
- Full-time
- Office
- Children
- Conflict management
- Paid time off
- Opportunities for advancement
Quick Apply
Customer Service Representative - State Farm Agent Team Member
Nick Russell - State Farm Agent —Boardman, OH
- $19 an hour
- Part-time
- Computer literacy
- Office
- Computer skills
- 401(k)
- 401(k) matching
Quick Apply
Customer Service Representative (Full-Time)
Dayton Freight —Kent, OH
- Full-time
- Office
- Data entry
- Organizational skills
- AD&D insurance
- Paid holidays
Customer Service Representative
Alacriant, Inc. —Streetsboro, OH
- $20 - $22 an hour
- Overtime
- Microsoft Excel
- Microsoft Outlook
- ERP systems
- Health savings account
- Health insurance
Quick Apply
4d
Customer Service Representative
Fallsway Equipment Company —Akron, OH
- $19 - $22 an hour
- Full-time
- Office
- Conflict management
- In-person
- Health insurance
- Dental insurance
Quick Apply
11d

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Medical Call Center Agent

Optum -
Cuyahoga Falls, OH

Apply Now

Job Details

Full-time
$16 - $29 an hour

Benefits

Paid training

Qualifications

Computer operation
Microsoft Outlook
System troubleshooting
Windows
Desktop applications
Typing

Full Job Description

This position is Onsite. Our office is located at 2750 Front St, Cuyahoga Falls, OH 4422.

Optum is a global organization that delivers care, aided by technology to help millions of people live healthier lives. The work you do with our team will directly improve health outcomes by connecting people with the care, pharmacy benefits, data and resources they need to feel their best. Here, you will find a culture guided by inclusion, talented peers, comprehensive benefits and career development opportunities. Come make an impact on the communities we serve as you help us advance health optimization on a global scale. Join us to start Caring. Connecting. Growing together.

This position is full-time (40 hours/week) Monday - Friday. Employees are required to have flexibility to work any of our 8-hour shift schedules during our normal business hours of 8:00 am - 5:00 pm. It may be necessary, given the business need, to work occasional overtime. Our office is located at 2750 Front St, Cuyahoga Falls, OH 4422.

We offer 12 weeks of paid training. The hours during training will be 8:00 am - 5:00 pm, Monday - Friday. Training will be conducted onsite.

This role entails managing high-volume communications by answering inbound calls from approximately 40-50 physicians daily while meeting a minimum performance goal of 64 calls per day. Responsibilities include monitoring and responding to emails, accurately documenting and relaying messages to the appropriate team members for follow-up, and scheduling appointments. The role requires strong organizational, detail-oriented communication, and customer service skills to ensure timely support, efficient coordination, and effective resolution of physician inquiries.

Primary Responsibilities:

Provides support to medical offices primarily by answering incoming calls.
Tasks will include scheduling appointments, sending messages to providers office, respond to patient inquiries, and processing communication within the electronic medical record system to appropriate resource.

You'll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you may be interested in.

Required Qualifications:

High School Diploma / GED OR equivalent work experience
Must be 18 years of age OR older
1+ years of customer service experience
Familiarity with computer and Windows PC applications, which includes the ability to learn new and complex computer system applications
Basic computer troubleshooting skills (clear cache, restart, connect to wifi)
Typing skills 35 - 40 words per minute
Familiarity with Microsoft Office programs (Outlook, Word, etc)
Must reside within 10 - 15 miles from Cuyahoga Falls, OH
Ability to work full-time (40 hours/week) Monday - Friday. Employees are required to have flexibility to work any of our 8-hour shift schedules during our normal business hours of 8:00 am - 5:00 pm. It may be necessary, given the business need, to work occasional overtime. Our office is located at 2750 Front St, Cuyahoga Falls, OH 4422

Preferred Qualifications:

1+ years of related medical office or medical assistant experience
1+ years in heavy/high call volume phone setting in either call center and/or medical facility
Knowledge of Medical Terminology

Pay is based on several factors including but not limited to local labor markets, education, work experience, certifications, etc. In addition to your salary, we offer benefits such as, a comprehensive benefits package, incentive and recognition programs, equity stock purchase and 401k contribution (all benefits are subject to eligibility requirements). No matter where or when you begin a career with us, you'll find a far-reaching choice of benefits and incentives. The hourly pay for this role will range from $16.00 to $29.00 per hour based on full-time employment. We comply with all minimum wage laws as applicable.

At UnitedHealth Group, our mission is to help people live healthier lives and make the health system work better for everyone. We believe everyone-of every race, gender, sexuality, age, location, and income-deserves the opportunity to live their healthiest life. Today, however, there are still far too many barriers to good health which are disproportionately experienced by people of color, historically marginalized groups, and those with lower incomes. We are committed to mitigating our impact on the environment and enabling and delivering equitable care that addresses health disparities and improves health outcomes - an enterprise priority reflected in our mission.

UnitedHealth Group is an Equal Employment Opportunity employer under applicable law and qualified applicants will receive consideration for employment without regard to race, national origin, religion, age, color, sex, sexual orientation, gender identity, disability, or protected veteran status, or any other characteristic protected by local, state, or federal laws, rules, or regulations.

UnitedHealth Group is a drug - free workplace. Candidates are required to pass a drug test before beginning employment.

#RPO #RED

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Refine Your Search

customer service representative jobs in windham, oh

Medical Call Center Agent

Customer Service Representative

Customer Service Representative

Customer Service Associate

Bilingual Customer Service Representative

Regional Customer Service Manager

Call Center Representative

Client Services Associate

Customer Account Specialist

Customer Experience Representative II

Workforce Manager

Customer Service Representative - State Farm Agent Team Member

Bilingual Customer Service Representative

Bilingual Multi-Location Branch Customer Service Specialist (Spanish)

Client Services Representative

Customer Service Representative - State Farm Agent Team Member

Customer Service Representative - State Farm Agent Team Member

Customer Service Representative (Full-Time)

Customer Service Representative

Customer Service Representative

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