Top 1 purchasing clerk Jobs in windsor, ct

Vendor Relations Clerk
Augment —Windsor, CT
- $18 - $20 an hour
- No experience needed
- Office
- High school diploma or GED
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Vendor Relations Clerk

Augment -
Windsor, CT

Quick Apply

Job Details

$18 - $20 an hour

Qualifications

Vendor relationship building
Customer communication
High school diploma or GED

Full Job Description

Job Summary

Reporting to the Vendor Relations Supervisor or Manager, the Vendor Repairs Coordinator is responsible for managing the day-to-day repair and maintenance process. This role serves as a central point of coordination between customers, vendors, and internal teams to ensure repairs, equipment requests, and vendor services are completed accurately, efficiently, and on time.

Essential Duties & Responsibilities

To perform this job successfully, an individual must be able to perform each essential function satisfactorily. Other duties may be assigned as needed.

Receive customer repair and equipment requests and coordinate appropriate vendors for completion.
Log all incoming requests and issues into designated systems and track progress through completion.
Maintain timely and accurate communication with customers, vendors, and internal partners regarding status updates.
Monitor vendor performance and address day-to-day vendor-related issues, escalating as needed to ensure timely resolution.
Review vendor quotes, documentation, and repair details to determine next steps, including approvals, part ordering, and service coordination.
Validate work orders for accuracy to ensure efficient processing, proper billing, and reliable reporting.
Monitor team email inboxes and systems for new, urgent, or escalated requests and assist with coverage as needed.
Manage assigned territory workload to meet individual and team performance metrics while maintaining high data accuracy.
Review current processes to identify opportunities for efficiency, accuracy, and continuous improvement.
Collaborate with internal departments, vendors, and third-party partners to resolve operational issues.
Assist with developing and implementing process improvements related to vendor coordination and repair workflows.
Support the onboarding process for new vendors as required.

Supervisory Responsibilities

This position has no supervisory responsibilities.

Qualifications

Education & Experience

High School Diploma or GED (accredited) required.
No prior experience required; training will be provided.

Certificates, Licenses, or Registrations

None required.

Knowledge, Skills & Abilities

Strong attention to detail and organizational skills.
Ability to manage multiple tasks and follow up on deadlines.
Effective written and verbal communication skills.
Comfortable working in computer-based systems and email platforms.
Ability to collaborate across teams and work independently when needed.

Work Environment

Primarily a hybrid office environment.
Regular use of computers, keyboards, and office systems throughout the workday.
Occasional handling of light objects (less than 30 pounds).
Rare exposure to physical or environmental hazards.
Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions.

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