Top 33 Patient services representative Jobs in Winnebago, Ne

Patient Access Representative
Winnebago Comprehensive Healthcare System —Winnebago, NE
- Weekends as needed
- Acute care
- Ability to walk for extended periods
- Writing skills
Quick Apply
1d
Experience Specialist/Receptionist - Dakota Dunes Family Medicine
UnityPoint Health —Dakota Dunes, SD
- Full-time
- Bilingual
- High school diploma or GED
- Clinic
- Paid holidays
- Disability insurance
Patient Access Representative PRN
Winnebago Comprehensive Healthcare System —Winnebago, NE
- PRN
- Acute care
- Hospital
- Ability to walk for extended periods
Quick Apply
Customer Relations Representative - South Sioux City
Family Health Care of Siouxland —South Sioux City, NE
- Full-time
- Word processing
- High school diploma or GED
- Clinic
Quick Apply
5d
Customer Service Assistant/Spanish Translator
Siouxland Mental Health Center —Sioux City, IA
- From $17 an hour
- Full-time
- Spanish
- Psychiatry
- Medical office experience
- Paid parental leave
- Paid holidays
Quick Apply
4d
Customer Relations Representative - South Sioux City
Family Health Care of Siouxland (fhcsl.com) —South Sioux City, NE
- Full-time
- Word processing
- High school diploma or GED
- Clinic
5d
Experience Specialist/Receptionist
UnityPoint Health —South Sioux City, NE
- Full-time
- Bilingual
- High school diploma or GED
- Clinic
- Paid holidays
- Disability insurance
Full-Time Appointment Scheduler
CNOS —Dakota Dunes, SD
- Full-time
- High school diploma or GED
- Data entry
- Medical terminology
Front Desk Receptionist
Wagner Ear Nose & Throat —Sioux City, IA
- $14 - $18 an hour
- Part-time
- High school diploma or GED
- Clinic
- Computer skills
Quick Apply
8d
Medical Support Assistant
US Indian Health Service —Winnebago, NE
- $37,193 - $59,031 a year
- Online Application
- Background check
- High school
- Hospital
10d
Patient Access Representative
UnityPoint Health —Sioux City, IA
- Full-time
- High school diploma or GED
- Entry level
- Paid holidays
- Disability insurance
11d
Experience Specialist/Receptionist: Sunnybrook Urgent Care
UnityPoint Health —Sioux City, IA
- PRN
- High school diploma or GED
- Entry level
- Paid holidays
- Disability insurance
4d
OPERATOR/SCHEDULER
Siouxland Community Health Center —Sioux City, IA
- Full-time
- Background check
- Spanish
- Pass drug screening
Quick Apply
2d
Critical Care Technician-Same Day Surgery
UnityPoint Health —Sioux City, IA
- Part-time
- Surgery
- OSHA
- HIPAA
- Paid holidays
- Disability insurance
Medical Support Assistant
Lumbee Group —Winnebago, NE
- $20 an hour
- Full-time
- Background check
- Addiction Medicine
- BLS Certification
- Paid holidays
Quick Apply
Bilingual Customer Service Representative - $16/Hour - Work at Home
ibex —United States
- $16 an hour
- Full-time
- Remote
- Background check
- Spanish
- Customer service
- Paid training
- Health insurance
Quick Apply

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Patient Access Representative
Winnebago Comprehensive Healthcare System —Winnebago, NE
Operate telephone system to direct calls, manage messages, and respond to patient and organizational needs efficiently and courteously.
Quick Apply
1d
Experience Specialist/Receptionist - Dakota Dunes Family Medicine
UnityPoint Health —Dakota Dunes, SD
Answer incoming phone calls, respond to inquiries, and direct calls to the appropriate departments. Perform general administrative duties such as data entry,…

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Patient Access Representative

Winnebago Comprehensive Healthcare System -
Winnebago, NE

Quick Apply

Job Details

Full-time
1 day ago

Qualifications

Computer operation
Phone communication
Writing skills
English
High school diploma or GED
Telephone systems
Multi-line phone systems
Technical Proficiency
Office phone management

Full Job Description

Job Purpose & Position Overview
The purpose of this position is to function as a Patient Access Representative (PAR) responsible for delivering high-quality clerical and administrative support across registration, eligibility verification, and communication services. This role is a primary point of interaction with patients and is essential in gathering and processing accurate demographic, clinical, and insurance information to ensure efficient access to care. The Patient Access Representative supports both Ambulatory and Acute Care departments and plays a vital role in facilitating a positive patient experience through knowledgeable, compassionate, and effective coordination of front-end services

Specific Job Duties/Responsibilities:Key Responsibilities:Patient Access & Registration:

Perform accurate and timely patient registration for Ambulatory and Acute Care services, ensuring complete collection of demographic, clinical, and insurance information.
Verify patient eligibility, coverage status, and authorization requirements prior to service.
Obtain and document necessary patient signatures, consents, and forms while maintaining compliance with regulatory and organizational standards.
Performs other duties as assigned.

Scheduling & Coordination:

Coordinate same day services in line with external departments operational policies.
Coordinate with Patient Financial Services department to identify patients needing alternate resource assistance.
Communication & Front-End Services:
Operate telephone system to direct calls, manage messages, and respond to patient and organizational needs efficiently and courteously.
Act as a frontline representative to deliver exceptional customer service and promote positive patient experience.

Workflow Integration & Operational Support:

Support the scheduling specialist as needed, including coverage for overflow scheduling calls, staffing gaps, high-volume periods, weekends, and holidays.
Assist in process improvement initiatives to enhance the efficiency of patient access and scheduling workflows.
Serve as a resource to peers in understanding scheduling protocols, registration standards, and system navigation.

Collaboration & Compliance:

Collaborate with clinical and administrative teams to resolve scheduling concerns, registration errors, and third-party resource screening.
Maintain compliance with organizational procedures, HIPAA regulations, and quality standards.
Participate in training, cross-training, and continued competency efforts to support department operations.

Documentation & Reporting:

Ensure all patient data is entered into the system accurately and timely, following established verification steps.
Generate or assist with reports related to scheduling metrics, patient access workflows, and registration performance as requested.

Required Qualifications/Skills:

High School Diploma or equivalent required; Certified Healthcare Access Associate (CHAA) preferred
Experience in patient access, registration, scheduling, or related administrative support roles preferred.

Technical & Systems Knowledge:

Demonstrated proficiency using electronic systems and office technologies, including multi-line phone systems, computer software, and online tools.
Working knowledge of patient registration and scheduling systems preferred

Skills & Competencies:

Strong organizational, multitasking, and time management skills in a fast-paced environment.
Ability to manage sensitive and confidential information with professionalism and discretion.
Commitment to delivering exceptional patient service with empathy, accuracy, and responsiveness.
Adaptability to competing demands, shifting priorities, and cross-departmental support requirements.

Physical Requirements:

Normal to light office work which includes the ability to lift 30 lbs.
Regularly required to walk, stand, and sit for extended periods of time and use hands to operate computer keyboard, phone, and various office equipment.

Cognitive Requirements:

Reading, writing, calculating
Excellent social interaction skills
Reasoning/Analysis
Ability to work effectively both independently and as a team
Works with minimal supervision

Language Requirements:

Must possess the ability to read, write, and speak the English language fluently.
Must be able to continually and effectively employ professional verbal and written communications skills.

Certificates, Licenses & Registrations:

Certified Healthcare Access Associate (CHAA) preferred
All applicants will comply with 45 CFR 1301, Subpart D, Section 1301.31, C and D, which require all prospective employees to sign a declaration prior to employment regarding all arrests and convictions of child abuse or violent felonies and to comply with PL 101-630 and PL 101-637 regarding criminal records check.

Please note the position description duties, responsibilities, and activities may change at any time with or without notice.

WCHS is an equal opportunity employer.
All applicants must comply with 45 CFR 1301, Subpart D, Section 1301.31 C and D, which require all prospective employees to sign a declaration prior to employment regarding all arrests and convictions of child abuse or violent felonies and comply with PL 101-630 and PL 101-637 regarding criminal records check. As provided by Federal Law, all qualified Native American and Veteran applicants shall receive preference over Non-Native American applicants. In the absence of qualified Native American applicants, consideration will be given to all other applicants without regard to race, color, religion, gender, gender orientation/identity, national origin, age, marital status, veteran status, genetic information, disability or any other reason prohibited by law in provision of employment opportunities and benefits. WCHS participates in E-Verify.

Quick Apply

Refine Your Search

patient services representative jobs in winnebago, ne

Patient Access Representative

Experience Specialist/Receptionist - Dakota Dunes Family Medicine

Patient Access Representative PRN

Customer Relations Representative - South Sioux City

Customer Service Assistant/Spanish Translator

Customer Relations Representative - South Sioux City

Experience Specialist/Receptionist

Full-Time Appointment Scheduler

Front Desk Receptionist

Medical Support Assistant

Patient Access Representative

Experience Specialist/Receptionist: Sunnybrook Urgent Care

OPERATOR/SCHEDULER

Critical Care Technician-Same Day Surgery

Medical Support Assistant

Bilingual Customer Service Representative - $16/Hour - Work at Home

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