Top 75 Order processing Jobs in Winona Mn

Customer Service Representative - Onsite
RTP Company —Winona, MN
- $42,100 - $52,000 a year
- Full-time
- English
- Mid-level
- Office
Operations Analyst
Winona County —Winona, MN
- $39.39 - $52.15 an hour
- Full-time
- Computer science
- Computer Science
- Mid-level
19h
Shipping Clerk
GEA Group Aktiengesellschaft —Galesville, WI
- $20 - $25 an hour
- Full-time
- US work authorization
- Warehouse
- Organizational skills
- Paid holidays
- Health insurance
14h
Maintenance Technician
Select Custom Solutions (SCS) —La Crosse, WI
- Full-time
- Computer science
- Computer Science
- Mechanic experience
- Paid holidays
- Dental insurance
Quick Apply
Customer Service Representative
Goodson Automotive Tools & Supplies —Winona, MN
- From $17 an hour
- Full-time
- Bilingual
- Microsoft Outlook
- Customer service
- Health insurance
- 401(k)
Quick Apply
Accounts Payable
DuraTech Industries —La Crosse, WI
- $24 - $27 an hour
- Full-time
- Word processing
- Mid-level
- Office
Quick Apply
Warehouse - 1st and 2nd Shift!
Express Employment —Winona, MN
- $16.50 - $17.00 an hour
- Full-time
- Forklift
- Ability to lift 50 pounds
- Driver's License
- Health insurance
- Dental insurance
Quick Apply
Fabric Finisher
Saint Croix Inc —Goodview, MN
- From $16.50 an hour
- Full-time
- Computer literacy
- Basic math
- English
Outbound Sales Executive
Dynamic Lifecycle Innovations —Onalaska, WI
- $63,500 - $86,000 a year
- High school
- Mid-level
- Office
- Profit sharing
- Paid holidays
10d
Production Line Lead
Select Custom Solutions (SCS) —La Crosse, WI
- Full-time
- Mid-level
- Forklift
- Paid holidays
- Dental insurance
Quick Apply
Hatchery Maintenance Technician
Pilgrim's —Arcadia, WI
- $28.02 - $37.76 an hour
- 5 years
- Mid-level
- Travel
- Opportunities for advancement
Customer Service Rep
DuraTech Industries —La Crosse, WI
- Microsoft Outlook
- Office
- High school diploma or GED
- Wellness program
- Paid holidays
Quick Apply
10d
Industrial Services Hose Assembly Technician
Fastenal Company —Winona, MN
- $29,000 - $45,000 a year
- Full-time
- 18 years or older
- Customer service
- Pass drug screening
- Paid holidays
- Disability insurance
9h
Temporary Male Detention Deputy
Winona County —Winona, MN
- $29.30 - $38.99 an hour
- Full-time
- Mid-level
- High school diploma or GED
- Driver's License
2d
Restaurant Manager
Hospitality —Onalaska, WI
- From $65,000 a year
- Weekends as needed
- Background check
- Cooking
- Mid-level
- Paid training
- Health insurance
Quick Apply
Customer Service Rep
Modine Manufacturing Company —Onalaska, WI
- Hybrid work
- Bilingual
- High school diploma or GED
- US work authorization
- Paid parental leave
- Health savings account
Manufacturing Material Handler
Fastenal —Winona, MN
- $37,000 - $50,000 a year
- Full-time
- 18 years or older
- Computer literacy
- Pass drug screening
- Paid holidays
- Disability insurance
4d
Custom Logo
Fastenal —Winona, MN
- $15 - $30 an hour
- Part-time
- 18 years or older
- Pass drug screening
- Organizational skills
- 401(k)
- Flexible schedule
2d
Operations Analyst
County of Winona - Winona County —Winona, MN
- $39.39 - $52.15 an hour
- On call
- Computer science
- Computer Science
- Mid-level
1d
Accounting Specialist
Milestone Materials —Onalaska, WI
- Full-time
- ERP systems
- Office
- Experience equivalent to degree accepted
- Paid holidays
- Disability insurance

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Customer Service Representative - Onsite

RTP Company -
Winona, MN

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Job Details

Full-time
$42,100 - $52,000 a year

Qualifications

Computer operation
Sales order data entry
English
High school diploma or GED
Managing clients in a customer support role
Customer support
Customer data entry

Full Job Description

This position is responsible for providing exceptional service to RTP Company's customers as the first point of contact. Responsibilities include answering questions, addressing inquiries, accurately processing orders, communicating with internal and external customers, and providing solutions.

A comprehensive training period covers order processing, product information, customer profiles, computer system processes, and providing staff coverage. Subsequent responsibilities include assignment of a specific customer base and/or sales territory support.

**Not eligible for work sponsorship

Hours: 8am - 5pm, Monday through Friday with OT as needed

Responsibilities

Respond to pricing and product inquiries, order status, tracking inquiries, and order cancellations via phone, e-mail, or system.
Open and maintain accurate customer account records.
Accurately process customer orders
- Serve as customer liaison with appropriate internal departments to ensure customer inquiries are addressed.
Communicate information to internal and external customers.
- Manage escalations with professionalism and tact, ensuring that all options are explored to satisfy the needs of the customer.
Identify root cause of inquiries by asking probing questions to determine the best solution.
Handle account and billing questions with effective investigation and resolution.
Collaborate with logistics and manufacturing along with business systems to manage accounts.
Work in partnership with a specific group of Sales Engineers to support their customers and the sales goals of each Sales Engineer.
Other duties/responsibilities as assigned, or apparent.

Skills and Abilities

Must have the ability to provide exceptional customer service in an office environment and communicate effectively and demonstrate courtesy, tact, and confidentiality when dealing with customers (internal and external).
Must be multi-task oriented.
Must be self-directed and have ability to work independently as well as part of a team.
Must be able to use independent judgement and discretion.
Must be well organized and have a strong attention to detail.
Must have strong problem solving and problem resolution skills.
Must be proficient with a computer and using e-mail and internet portals.
Must have excellent written and verbal communication skills.
Attendance is an essential function of the job.
Must be able to read, write, and speak English.

Education and Experience

High School diploma or equivalent required.
Minimum of 2 years in customer service support experience or related field required.
Minimum of 1 year in data entry/ order entry experience required.
Prior office experience preferred.
Prior plastics manufacturing customer service experience a plus.
Knowledge of SAP a plus.

Physical Requirements and Working Conditions

CONTACTS: Internal - Frequently (34-66%) External - Frequently (34-66%)

Regularly

Communicate via phone, e-mail, in person to coordinate daily transactions.
Required to sit for prolonged periods of time.
Operate a computer and other office machinery such as copy machine, and printer.
Required to talk and hear to coordinate day-to-day phone and in person transactions.

Frequently

Walk and use stairs to maneuver throughout the buildings.

Occasionally

Lift and/or move up to 20 lbs.

Other

Standard office environment. The noise level is usually low, due to office equipment.

RTP Company, headquartered in Winona, Minnesota, is a global compounder of custom engineered thermoplastics. The company has over 20 manufacturing plants located in the United States, Mexico, Europe, Singapore and China. RTP Company’s engineers develop customized thermoplastic compounds in over 60 different engineering resin systems for applications requiring color, conductive, elastomeric, flame retardant, high temperature, structural, and wear-resistant properties.

EOE, including disability/vets; All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

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Refine Your Search

order processing jobs in winona mn

Customer Service Representative - Onsite

Operations Analyst

Shipping Clerk

Maintenance Technician

Customer Service Representative

Accounts Payable

Warehouse - 1st and 2nd Shift!

Fabric Finisher

Outbound Sales Executive

Production Line Lead

Hatchery Maintenance Technician

Customer Service Rep

Industrial Services Hose Assembly Technician

Temporary Male Detention Deputy

Restaurant Manager

Customer Service Rep

Manufacturing Material Handler

Custom Logo

Operations Analyst

Accounting Specialist

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