Top 20 Guest service agent Jobs in Winston Salem, Nc

Front Desk Agent
Embassy Suites Winston Salem —Winston-Salem, NC
- Weekends as needed
- Hotel
- High school diploma or GED
- Computer skills
Quick Apply
Front Desk Agent (Part Time)
Doubletree Winston Salem —Winston-Salem, NC
- Part-time
- Hotel
- In-person
- Communication skills
- Wellness program
- Health insurance
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Part Time Front Desk Agent at Fairfield Inn Downtown Winston Salem
Summit Hospitality Incorporated —Winston-Salem, NC
- Part-time
- 18 years or older
- Hotel
- High school diploma or GED
- Health insurance
- Dental insurance
Quick Apply
Front Desk Agent
Greensboro-High Point Marriott Airport —Greensboro, NC
- $15 an hour
- Full-time
- English
- Hotel
- US work authorization
- Paid holidays
- Health insurance
Quick Apply
Night Auditor - Embassy Suites
Embassy Suites Winston Salem —Winston-Salem, NC
- Part-time
- Hotel
- High school diploma or GED
- 1 year
- Health insurance
- Dental insurance
Quick Apply
Guest Service Associate
TownePlace Suites Kernersville —Kernersville, NC
- Weekends as needed
- Sales
- Computer literacy
- Hotel
Quick Apply
7d
Front Desk Agent Supervisor
Embassy Suites Winston Salem —Winston-Salem, NC
- Weekends as needed
- Mid-level
- 3 years
- Hotel
Quick Apply
Sales Associate
Massage Envy —Winston-Salem, NC
- $12 - $14 an hour
- Part-time
- 18 years or older
- High school diploma or GED
- Clinic
- Wellness program
- Disability insurance
Quick Apply
Part Time Night Auditor
Kimpton Hotels & Restaurants —Winston-Salem, NC
- $16 an hour
- Part-time
- Hotel
- High school diploma or GED
- Entry level
- Health insurance
- Dental insurance
Quick Apply
7d
Hotel Auditor PT & FD Agent PT (evening shift)
Hilton Garden Inn Hotel —Greensboro, NC
- From $15 an hour
- Part-time
- Bilingual
- Hotel
- In-person
- Employee discount
Quick Apply
6d
Junior Clinic Manager
Massage Envy by JEM Wellness Brands —Winston-Salem, NC
- 18 years or older
- High school diploma or GED
- Clinic
- Wellness program
- Disability insurance
Quick Apply
Front Office Supervisor
Greensboro-High Point Marriott Airport —Greensboro, NC
- $16 an hour
- Full-time
- English
- Mid-level
- Hotel
- Paid holidays
- Health insurance
Quick Apply
Front Desk/Night Auditor - Hotel
Courtyard by Marriott High Point —High Point, NC
- $14 - $15 an hour
- Weekends as needed
- 18 years or older
- Hotel
- Reliable transportation
- Health insurance
- Employee discount
Quick Apply
Guest Service Agent
Drury Hotels Company LLC —Greensboro, NC
- Up to $3,200 a year
- Urgently hiring
- English
- Hotel
- Cleaning
- Health insurance
- Dental insurance
10d
Front Desk Agent - AM and PM Shift
High Point Lodging Associates LP —High Point, NC
- $14.00 - $14.50 an hour
- Full-time
- Accounting
- Computer skills
- Communication skills
- Health insurance
- Dental insurance
Quick Apply
Sales Associate
Massage Envy by JEM Wellness Brands —Winston-Salem, NC
- $12 an hour
- 18 years or older
- High school diploma or GED
- Clinic
- Wellness program
- Disability insurance
Quick Apply

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Concierge
Sunrise Senior Living —Winston-Salem, NC
What You’ll Do: • Greet visitors, residents, and prospective families with professionalism and warmth • Answer and route calls promptly, taking accurate…
$13.50 - $16.88 an hour
Front Desk Assoc./On-Call Overnight Attendant (Wkends.)
COP Winston-Salem LLC —Winston-Salem, NC
Respond quickly to calls, lobby visitors, and team members needing assistance. Post guest charges, collect payments, and follow cash handling procedures.
$15 an hour
Quick Apply

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Guest Service Agent/Front Desk Agent
Courtyard by Marriott Worthington —Columbus, OH
Promptly answer the telephone using positive and clear communication. Field guest complaints, conducting through research to develop the most effective…
Quick Apply
4d
Front Desk Agent Overnights - FT
Hollywood Casino at Columbus —Columbus, OH
Maintains PMS accuracy by posting charges, collecting payments, verifying credit authorizations, inputting messages, and distributing guest mail or packages…

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guest service agent jobs near winston salem, nc

Front Desk Agent

Embassy Suites Winston Salem -
Winston-Salem, NC

Quick Apply

Job Details

Full-time

Qualifications

High school diploma or GED

Full Job Description

The Front Desk Clerk is responsible for providing attentive, courteous, and efficient service to all guests during check-in, throughout their stay, and at checkout, while maximizing room revenue and occupancy.

Education & Experience:

College coursework in related fields is helpful.
Experience in a hotel or a related field preferred.
High School Diploma or equivalent required.
Computer experience preferred

Physical Requirements:

Flexible and long hours are sometimes required.
Light work â€“ Exerting up to 20 pounds of force occasionally, and/or 10 pounds of force frequently or constantly to lift, carry, push, pull, or otherwise move objects.
Ability to stand during the entire shift.

Mental Requirements:

Must be able to convey information and ideas clearly.
Must be able to evaluate and select alternative courses of action quickly and accurately.
Must be able to work well in stressful, high-pressure situations.
Must be effective in handling problems in the workplace, including, preventing, identifying, and solving problems as necessary.
Must be effective at listening to, understanding, and clarifying the concerns and issues raised by co-workers and guests.
Must be able to work and understand financial information and data, and basic arithmetic functions.
Must maintain composure and objectivity while under pressure.

Essential:

Approach all encounters with guests and employees in an attentive, friendly, service-oriented manner.
Maintain high standards of personal appearance and grooming, which include wearing the proper uniform and nametag when working.
Maintain regular attendance in compliance with Everwood Hospitality Service standards, as required by scheduling, which will vary according to the needs of the hotel.
Always comply with Everwood Hospitality Service standards and regulations to encourage safe and efficient hotel operations.
Always maintain a warm and friendly demeanor.
Employees must always be attentive, friendly, helpful, and courteous to all guests, managers, and fellow employees.
Establish and maintain good communication and teamwork with fellow employees and other departments within the hotel.
Greet and welcome all guests approaching the Front Desk in accordance with Everwood Hospitality Service standards.
Maintain proper operation of the PBX console and ensure that all hotel standards are met (if applicable).
Answer guest inquiries about hotel services, facilities, and hours of operation in a timely manner.
Ensure logging and delivery of packages, mail, and messages to guests and meeting rooms.
Review Front Office log and Trace Files daily.
Answer inquiries from guests regarding restaurants, transportation, entertainment, etc.
Follow all cash handling and credit policies.
Be aware of all rates, packages, and special promotions as listed in the Red Book.
Be familiar with all in-house groups.
Be aware of closed-out and restricted dates.
Obtain all necessary information when taking room reservations and follow the rate-quoting scenario.
Be familiar with hospitality terminology.
Have knowledge of emergency procedures and assist as needed.
Handle check-ins and checkouts in a friendly, efficient, and courteous manner.
Always use proper two-way radio etiquette when communicating with other employees.
Fully comprehend and be able to operate all relevant aspects of the Front Desk computer system.
Be able to perform and complete all tasks and duties on the shift checklist promptly and efficiently.
Be able to complete a bucket check, room rate verification report, and housekeeping report.
Balance and prepare individual paperwork for closing of shifts according to hotel standards.
Maintain and market promotions and guest programs.

Marginal:

Maintain a clean work area.
Assist guests with safe deposit boxes.
Attend meetings/training as required by management.
Perform other duties as required by management.

PM Shift: 3PM-11PM

Weekend availability is a must.

The Company provides equal employment opportunities to all individuals regardless of their race, color, creed, religion, gender, age, sexual orientation, national origin, disability, veteran status, or any other characteristic protected by state, federal, or local law.

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guest service agent jobs in winston salem, nc

Front Desk Agent

Front Desk Agent (Part Time)

Part Time Front Desk Agent at Fairfield Inn Downtown Winston Salem

Front Desk Agent

Night Auditor - Embassy Suites

Guest Service Associate

Front Desk Agent Supervisor

Sales Associate

Part Time Night Auditor

Hotel Auditor PT & FD Agent PT (evening shift)

Junior Clinic Manager

Front Office Supervisor

Front Desk/Night Auditor - Hotel

Guest Service Agent

Front Desk Agent - AM and PM Shift

Sales Associate

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