Top 119 Collection representative Jobs in Winston Salem Nc

Revenue Cycle Team Lead
United Health Centers —Winston-Salem, NC
- $65,000 - $70,000 a year
- Full-time
- Background check
- Microsoft Excel
- Computer literacy
- Health insurance
- Dental insurance
Quick Apply
Default Production Specialist II
Truist Bank —Winston-Salem, NC
- Full-time
- Computer literacy
- English
- Mid-level
- AD&D insurance
- Paid holidays
Sheffield Client Solutions Specialist I
Truist Bank —Winston-Salem, NC
- Overtime
- Sales
- Computer literacy
- English
- AD&D insurance
- Paid holidays
Technician I, Donor Center
ADMA Biologics —Greensboro, NC
- Full-time
- Vital signs
- High school diploma or GED
- Clinic
- Paid holidays
- Disability insurance
Account Representative - Collections
Intelogix —Winston-Salem, NC
- $21 an hour
- Full-time
- Background check
- Mid-level
- Office
- Paid training
- Health insurance
Quick Apply
5d
Account Manager I
American Red Cross —Winston-Salem, NC
- From $52,000 a year
- Full-time
- Clean driving record
- Office
- Driver's License
- Paid holidays
- Disability insurance
3d
Research Associate, Social Sciences
Atrium Health —Winston-Salem, NC
- $35.50 - $53.25 an hour
- Full-time
- Computer literacy
- Public speaking
- Office
- Paid parental leave
- Disability insurance
CTSI HSSU Project Manager I
Atrium Health —Winston-Salem, NC
- $28.55 - $42.85 an hour
- Full-time
- Nursing
- Management
- Mid-level
- Paid parental leave
- Disability insurance
Quality & Compliance Specialist
Hospice of Davidson County North Carolina Inc. —Lexington, NC
- $53,858.37 - $75,397.51 a year
- Marketing
- Writing skills
- Mid-level
- Continuing education credits
Quick Apply
7d
Property Manager
Harbor Group Management Company —Greensboro, NC
- Full-time
- Mid-level
- Residential
- High school diploma or GED
- Commuter assistance
- Paid parental leave
Quick Apply
3d
Parts Manager- Greensboro
Transource Inc —Greensboro, NC
- $75,000 - $90,000 a year
- Management
- Dealership
- Merchandising
Quick Apply
4d
Donor Services Technician (Winston Salem) - Mobiles
The Blood Connection —Winston-Salem, NC
- Weekends as needed
- High school diploma or GED
- Ability to lift 50 pounds
- Driver's License
Quick Apply
Renewable Energy Plant Operator-Carolina
DTE Energy —Lexington, NC
- $29.45 - $38.88 an hour
- Overtime
- Clean driving record
- Ability to walk for extended periods
- Military
Technician II, Donor Center
ADMA Biologics —Greensboro, NC
- Full-time
- Vital signs
- Mid-level
- High school diploma or GED
- Paid holidays
- Disability insurance
19h
Inside Sales Representative / Appointment Setter
Cogent Talent Solutions —High Point, NC
- $45,000 - $95,000 a year
- Full-time
- Hospitality
- Mid-level
- Office
- Paid holidays
- Health insurance
Quick Apply
13d
Personal Line Customer Service Representative
Brown & Brown —Greensboro, NC
- Full-time
- Microsoft Excel
- Mid-level
- Office
- Employee stock purchase plan
- Paid holidays
Business Development Manager (Accounting and Finance experience greatly preferred)
Vaco LLC —Winston-Salem, NC
- $80,000 - $100,000 a year
- CPA
- Mid-level
- Business development
Quick Apply
Donor Services Technician (Greensboro)
The Blood Connection —High Point, NC
- Weekends as needed
- High school diploma or GED
- Ability to lift 50 pounds
- Driver's License
Quick Apply
Sales Executive- Charlotte, NC
Baldor Specialty Foods —Greensboro, NC
- Full-time
- Hybrid work
- Mid-level
- Driver's License
- Contracts
- Travel reimbursement
- Paid holidays
Quick Apply
Blood Drive Event Coordinator (Statesville/Hickory)
The Blood Connection —Winston-Salem, NC
- Full-time
- Microsoft Excel
- Computer literacy
- Public speaking
Quick Apply

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Revenue Cycle Team Lead

United Health Centers -
Winston-Salem, NC

Quick Apply

Job Details

Full-time
$65,000 - $70,000 a year

Benefits

Health insurance
Dental insurance
Paid time off
Employee assistance program
Vision insurance
Employee discount
Life insurance
Retirement plan

Qualifications

Revenue cycle management
Computer operation
Staff supervision
Microsoft Excel
Healthcare staff management
Medicare
Accounts receivable management
ICD-10-CM
Regulatory compliance in claims processing
Patient management software
Financial analysis
High school diploma or GED
CMS regulatory compliance
HCPCS
Medicare regulations
Electronic health record (EHR) management for billing and coding
Mentoring
Medical billing
CPT coding
Leading team collaboration initiatives
Centers for Medicare & Medicaid Services (CMS) billing regulations
Medicaid regulations
Medicaid
Productivity software
Clinical documentation standards
Managing medical billing & coding team teams
Medical debt collection accounts
Collections account management
Patient collections management

Full Job Description

Position Title: Revenue Cycle Lead

Department: Finance / Revenue Cycle

Reports To: Chief Financial Officer

FLSA Status: Exempt (Salaried)

Location: Onsite- Winston-Salem, NC

Summary

The Revenue Cycle Lead is a working supervisor responsible for the daily oversight and execution of all revenue cycle operations for our Federally Qualified Health Center (FQHC). This role provides direct supervision, training, and work direction to the Billing & Coding Specialist, ensuring the accurate and timely submission of medical, dental, and behavioral health claims in compliance with FQHC, HRSA, and payer regulations.

This is a hands-on leadership position. The Lead is the primary point of contact for resolving complex denials, payer disputes, and escalated patient financial concerns. They also perform high-level revenue cycle functions such as monitoring key performance indicators (KPIs), analyzing accounts receivable (A/R) aging reports, identifying systemic issues, and implementing process improvements. The Lead reports to the Chief Financial Officer and serves as a key strategic partner in ensuring the financial health of the practice.

Essential Functions

Supervision & Team Leadership

· Supervise, mentor, and train the Billing & Coding Specialist, providing daily work direction and serving as the first point of contact for questions and escalations Conduct regular one-on-one meetings, provide coaching and performance feedback, and assist with annual performance evaluations

· Onboard new staff and develop training materials and job aids to ensure team proficiency in all FQHC billing and coding procedures.

· Ensure the team meets productivity and quality goals by monitoring work queues and distributing assignments effectively

· Foster a collaborative, accountable, and patient-centered work environment

Billing, Coding & Claims Operations

· Oversee the end-to-end billing process, including coding, claim submission, payment posting, and A/R management, across all service lines (medical, dental, and behavioral health)

· Ensure accurate coding of services using ICD-10, CPT, CDT, and HCPCS codes, with a strong focus on FQHC-specific encounter billing using the T1015 code

· Monitor and improve claim submission processes to ensure clean claim rates and timely filing with primary and secondary insurance carriers

· Oversee denial management, including analyzing denial trends, preparing and submitting appeal letters, and implementing corrective actions to prevent future denials

FQHC-Specific Compliance & Patient Financial Services

· Ensure full compliance with all FQHC, HRSA, CMS, and state-specific Medicaid billing requirements, including the administration of the Sliding Fee Discount Program and charity care policies

· Serve as the subject matter expert for FQHC billing regulations, including encounter-based reimbursement and UDS reporting

· Assist the Billing & Coding Specialist with complex patient account resolution, including explaining EOBs, applying sliding scale adjustments, and setting up payment plans

· Handle escalated patient calls and in-person inquiries that require supervisory review or advanced problem-solving

Revenue Analysis & Reporting

· Monitor and report on key performance indicators (KPIs), including days in A/R, denial rates, clean claim rates, and cash collections

· Produce monthly financial and operational reports for leadership, identifying trends and recommending strategic improvements

· Analyze A/R aging reports to identify underpayments and root causes of payment delays, implementing corrective actions as needed

· Conduct regular internal audits of coding and billing accuracy to ensure compliance and identify training opportunities for the Specialist

Minimum Qualifications

Education

· High school diploma or equivalent required.

· Associate degree in Business, Healthcare Administration, Finance, or a related field strongly preferred

· Bachelor's degree in a related field is a plus

Experience

· Minimum of 3–5 years of progressive experience in medical billing and revenue cycle management in a healthcare setting

· Prior experience in a Federally Qualified Health Center (FQHC) is preferred

· Supervisory, lead, or mentoring experience is required

· Demonstrated experience managing the full revenue cycle, including coding, billing, collections, denials management, and A/R follow-up

Knowledge, Skills & Abilities

· In-depth knowledge of FQHC billing practices, including T1015 encounter billing, the Sliding Fee Discount Program, and HRSA compliance requirements

· Expert proficiency in ICD-10, CPT, CDT, and HCPCS coding and documentation guidelines

· Strong understanding of Medicare, Medicaid, and commercial payer rules, regulations, and reimbursement methodologies

· Advanced proficiency with practice management systems, EMRs (e.g., eClinicalWorks preferred), clearinghouse platforms, and Microsoft Office Suite, especially Excel

· Strong analytical, problem-solving, and critical thinking skills, with the ability to interpret financial data and identify trends

· Excellent written and verbal communication skills, with the ability to explain complex information to patients with low health literacy

· Demonstrated ability to resolve patient financial concerns with professionalism, empathy, and accuracy

· Commitment to the mission of an FQHC, including providing high-quality care regardless of a patient's ability to pay

Physical Demands / Working Conditions

Work is performed in a standard office environment. This role requires frequent sitting for long periods, operation of standard office equipment (computer terminals, copiers, printers, telephones), eye-hand coordination, manual dexterity, and normal vision range. Frequent contact with patients, staff, insurance representatives, and vendors is expected. May require occasional lifting of up to 25 pounds.

Reporting Relationship

This position reports directly to the CFO. The Revenue Cycle Lead is responsible for the direct supervision of the Billing & Coding Specialist.

Pay: $65,000.00 - $70,000.00 per year

Benefits:

Dental insurance
Employee assistance program
Health insurance
Life insurance
Paid time off
Retirement plan
Vision insurance

Application Question(s):

Which Associate degree do you hold, Business, Healthcare Administration, Finance, or other related field?

Experience:

Medical billing: 3 years (Required)
Revenue cycle management: 3 years (Required)

Work Location: In person

Quick Apply

Refine Your Search

collection representative jobs in winston salem nc

Revenue Cycle Team Lead

Default Production Specialist II

Sheffield Client Solutions Specialist I

Technician I, Donor Center

Account Representative - Collections

Account Manager I

Research Associate, Social Sciences

CTSI HSSU Project Manager I

Quality & Compliance Specialist

Property Manager

Parts Manager- Greensboro

Donor Services Technician (Winston Salem) - Mobiles

Renewable Energy Plant Operator-Carolina

Technician II, Donor Center

Inside Sales Representative / Appointment Setter

Personal Line Customer Service Representative

Business Development Manager (Accounting and Finance experience greatly preferred)

Donor Services Technician (Greensboro)

Sales Executive- Charlotte, NC

Blood Drive Event Coordinator (Statesville/Hickory)

I want to receive the latest job alert for collection representative in winston salem nc

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