Top 51 Credit union Jobs in Winston Salem Nc

Bilingual Member Care Representative
Allegacy Federal Credit Union —Greensboro, NC
- Full-time
- Spanish
- Customer service
- Computer literacy
- Paid training
- Health insurance
Quick Apply
Member Advisor
Allegacy Federal Credit Union —Clemmons, NC
- Overtime
- Mid-level
- Office
- High school diploma or GED
- Health insurance
- Dental insurance
Quick Apply
Card Services Specialist
Allegacy Federal Credit Union —Winston-Salem, NC
- Mid-level
Member Service Representative
Allegacy Federal Credit Union —Kernersville, NC
- High school diploma or GED
- 1 year
- Entry level
Lead Teller - North Point Blvd
Truliant Federal Credit Union —Winston-Salem, NC
- Full-time
- Inventory management
- Computer literacy
- Basic math
- Wellness program
- Paid holidays
Member Care Representative
Allegacy Federal Credit Union —Greensboro, NC
- Call employer
- Computer literacy
- High school diploma or GED
- Computer skills
Fraud Analyst
Allegacy Federal Credit Union —Winston-Salem, NC
- Research
- Mid-level
- 3 years
14d
Teller / Full Time
Members Credit Union —Thomasville, NC
- $15.11 an hour
- Full-time
- Computer literacy
- No high school diploma
- Office
- Health insurance
- Dental insurance
Quick Apply
14d
Payment Operations Manager
Allegacy Federal Credit Union —Winston-Salem, NC
- 5 years
- Supervising experience
- Bachelor's degree
Content Creation Manager
Allegacy Federal Credit Union —Winston-Salem, NC
- Marketing
- 5 years
- Mid-level
5d
Lead Member Service Representative
Allegacy Federal Credit Union —Clemmons, NC
- Management
- Mid-level
- Organizational skills
12d
Insurance Agent
FSP, The Family Security Plan —Winston-Salem, NC
- $50,000 a year
- Full-time
- Travel
- Communication skills
- Entry level
- Paid training
- Paid holidays
Quick Apply
IT Systems Analyst
Truliant Federal Credit Union —Winston-Salem, NC
- Full-time
- Microsoft Outlook
- English
- Mid-level
- Wellness program
- Paid holidays
4d
Member Service Advisor, Greensboro (Branch Advisor)
Civic Credit Union —Greensboro, NC
- Microsoft Excel
- Microsoft Outlook
- Computer literacy
- Opportunities for advancement
Senior Marketing Manager, Lending Growth & Member Relationship Marketing
Allegacy Federal Credit Union —Winston-Salem, NC
- 7 years
- Marketing
- Office
Financial Advisor - Winston-Salem, NC
Truliant Federal Credit Union —Winston-Salem, NC
- Full-time
- Mid-level
- 3 years
- Business development experience
- Wellness program
- Paid holidays
12d
Manager, Fraud
Allegacy Federal Credit Union —Winston-Salem, NC
- 5 years
- Writing skills
- Finance
- Paid time off
Assistant Controller
Allegacy Federal Credit Union —Winston-Salem, NC
- Overtime
- Management
- Customer service
- Writing skills
Workday Platform System Administrator
Truliant Federal Credit Union —Winston-Salem, NC
- Full-time
- Computer science
- Computer Science
- 5 years
- Wellness program
- Paid holidays
Loan Administration Specialist
Summit Credit Union —Greensboro, NC
- Weekends as needed
- Microsoft Word
- Computer literacy
- Basic math
- Paid holidays
- Disability insurance
Quick Apply

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Bilingual Member Care Representative

Allegacy Federal Credit Union -
Greensboro, NC

Quick Apply

Job Details

Full-time

Benefits

Paid training
Health insurance
Dental insurance
Paid time off
On-the-job training
Parental leave
Vision insurance
401(k) matching
Referral program

Qualifications

Computer operation
Spanish
Phone communication
Customer service
Call center experience
Client inquiry handling
English
De-escalation techniques
Conflict de-escalation
High school diploma or GED
Financial product expertise
Computer skills
Client interaction via phone calls

Full Job Description

At Allegacy, there’s a common thread that runs through all of us. It’s our commitment to doing right and our promise to members to always do the right thing for their wellbeing. Every employee in our organization is accountable to living out our brand in meaningful ways as our promise motivates our beliefs, our behaviors, and the benefits we share together.

Nature and Scope

This position provides quality service to our members within defined service standards for projected call volumes. This position is assigned to various workgroups based on call types. The call types are established to provide information and service to all areas of the credit union. This position more than any other in the credit union is required to have the most knowledge of all products and services. Employees must have demonstrated knowledge and sales performance before moving into the higher-level workgroups.

Specific Accountabilities

Deliver exceptional member service to every member, every time by ensuring employees deliver consistently high-quality service to both internal and external members that is in alignment with our Brand Culture.

Meet or exceed established service goals
Ensure thorough understanding of expectations and consistently exhibit Allegacy behaviors.
Adherence to work schedule
Provide quality customer service over the phone and internet
Educate, promote and sell credit union products based on identified needs.
Ability to continually learn about credit union products, services and promotions
Ensure that proper documentation is disclosed to applicants to comply with laws, regulations and policies that relate to credit union operations.
Recommend other credit union products (cross-sell) based on identified needs through the interview process. Typically, 50% of this job’s requirements are cross selling.
Additional duties as assigned.

Requirements

Knowledge, Skills and Abilities

**Bilingual Spanish/English Required

Excellent telephone communication skills

Ability to handle multiple tasks

Ability to work in a fast-paced team environment

General computer knowledge

Ability to diffuse an irate member

Problem solving skills

Understanding of credit union products, services and promotions

Ability to listen to the members’ needs and/or concerns

Personal integrity and reliability

Eligibility to be bonded

Ability to adapt to non-traditional work schedule/hours

Ability to incorporate AFCU performance attributes in daily work activates

Education and Experience

High school diploma or equivalent

Past experience in a credit union call center preferred.

Past experience in a customer service-related position preferred.

Job Type: Full-time

Benefits:

401(k) matching
Dental insurance
Health insurance
On-the-job training
Paid time off
Parental leave
Referral program
Vision insurance

Education:

High school or equivalent (Required)

Experience:

Call center: 2 years (Required)
Customer service: 1 year (Required)

Language:

Spanish (Required)

Location:

Greensboro, NC 27409 (Required)

Ability to Commute:

Greensboro, NC 27409 (Required)

Work Location: In person

Quick Apply

Refine Your Search

credit union jobs in winston salem nc

Bilingual Member Care Representative

Member Advisor

Card Services Specialist

Member Service Representative

Lead Teller - North Point Blvd

Member Care Representative

Fraud Analyst

Teller / Full Time

Payment Operations Manager

Content Creation Manager

Lead Member Service Representative

Insurance Agent

IT Systems Analyst

Member Service Advisor, Greensboro (Branch Advisor)

Senior Marketing Manager, Lending Growth & Member Relationship Marketing

Financial Advisor - Winston-Salem, NC

Manager, Fraud

Assistant Controller

Workday Platform System Administrator

Loan Administration Specialist

I want to receive the latest job alert for credit union in winston salem nc

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