Top 35 Crm administrator Jobs in Winston Salem Nc

Customer Service Administrator
ZIEHL ABEGG —Winston-Salem, NC
- Full-time
- Mid-level
- Office
- Driver's License
- Disability insurance
- Health insurance
Quick Apply
11d
Office Administrator - CPA Firm
Kohari Gonzalez Oneyear & Brown PLLC —Winston-Salem, NC
- Full-time
- Mid-level
- Office
- Communication skills
- Health insurance
- Dental insurance
Quick Apply
Assistant Director of Admissions Operations & Data
University of North Carolina School of the Arts —Winston-Salem, NC
- Weekends as needed
- Research
- Mid-level
- Office
Systems Specialist
High Point University —High Point, NC
- Full-time
- ERP systems
- Mid-level
- Analysis skills
Director of Admissions
Salem Academy and College —Winston-Salem, NC
- Extended hours
- Office
- Ability to climb stairs
- Master's degree
Quick Apply
Director of Development
Winston-Salem State University —Winston-Salem, NC
- $85,000 - $95,000 a year
- Weekends as needed
- University
- Bachelor's degree
- Criminal background check
- Retirement plan
Salesforce Developer II
Old Dominion Freight Line —Thomasville, NC
- Full-time
- Computer science
- Computer Science
- Writing skills
- Wellness program
- Disability insurance
VP of Sales and Marketing
Paul Davis of Piedmont, Triad West, & Mountain Regions, NC —Winston-Salem, NC
- $110,000 - $125,000 a year
- Full-time
- Pass drug screening
- Office
- Residential
- Paid holidays
- Health insurance
Quick Apply
Selling Administrator
Everstory Partners —Jamestown, NC
- $15 an hour
- Weekends as needed
- Microsoft Word
- Computer literacy
- Basic math
- AD&D insurance
- Disability insurance
Quick Apply

Explore jobs in cities nearby

Check out jobs in cities near your current location, Columbus

CRM Administrator
Copper Run Capital LLC —Columbus, OH
Ability to translate business needs from non-technical stakeholders into CRM solutions. Manage integrations between HubSpot and other tools in our stack (e.g.,…
7d
Business Systems Senior Administrator
Honda —Marysville, OH
Bachelor’s degree or equivalent work experience in Human Resources Systems or related field. Support in the design, configuration, and deployment of Employee…
$65,000 - $97,500 a year

I want to receive the latest job alert for crm administrator in winston salem nc

By signing in to your account, you agree to SimplyHired's Terms of Service and consent to our Cookie and Privacy Policy.

Explore jobs in more locations

crm administrator jobs near winston salem nc

Director Of Admissions jobs in Winston-Salem, NC

Salesforce Developer jobs in Thomasville, NC

Office Administrator jobs in Winston-Salem, NC

Development Director jobs in Winston-Salem, NC

System Administrator jobs in Fargo, ND

Nursing Home Administrator jobs in Massachusetts

Music Administrator jobs in Los Angeles, CA

System Administrator jobs in Rochester, NY

Systems Integration Specialist jobs in Guaynabo, PR

Systems Integration Specialist jobs in San Francisco, CA

Imaging Workflow Specialist jobs in Remote

Systems Integration Specialist jobs in Denver, CO

Peer Support Specialist jobs in Buffalo, NY

Systems Integration Specialist jobs in Orlando, FL

Customer Success Specialist jobs in Orlando, FL

Vice President Of Sales And Marketing jobs in Salt Lake City, UT

Vice President Of Sales And Marketing jobs in Lawrenceville, GA

Pharmaceutical Sales jobs in Chapel Hill, NC

Vice President Of Programs jobs in Remote

Vice President Of Sales And Marketing jobs in West Palm Beach, FL

Customer Service Administrator

ZIEHL ABEGG -
Winston-Salem, NC

Quick Apply

Job Details

Full-time
11 days ago

Benefits

Disability insurance
Health insurance
Dental insurance
401(k)
Tuition reimbursement
Paid time off
Parental leave
Vision insurance
401(k) matching
Life insurance

Qualifications

Computer operation
Customer returns handling
Driver's License

Full Job Description

With over 100 years’ accumulated experience, ZIEHL-ABEGG is the world leading fan and motor manufacturer. We are the proven leader in the fan and ventilation market, providing innovative and energy efficient solutions to our business partners and customers.
The Customer Service Administrator is responsible for the commercial handling of customer complaints and the coordination of service-related administrative processes. This includes managing the North American RMA process, issuing quotes and invoices, tracking complaint data, and supporting internal teams with documentation and communication. The role ensures that all commercial aspects of the complaint and service process are handled efficiently, accurately, and in compliance with internal procedures.

Customer Service Administrator

Your main responsibilities will be:
Complaint Intake & Documentation

Verify completeness of complaint documentation and request missing information.
Register complaints in QSYS and CRM systems.
Respond to customer complaints within 24 hours of receipt.

RMA & Service Process Coordination

Manage the North American RMA process from intake to closure.
Monitor, track, and report on incoming and outgoing RMAs.
Organize RMA data for service trips and coordinate with logistics.

Quoting, Invoicing & Reporting

Generate quotes for repairs and issue invoices for return shipments.
Create ProForma invoices for service-related items.
Arranging pickups for items being returned to ZAUS
Responsible for all billing to ZASE for service-related costs.
Generate monthly Q-Cost reports related to service activities.

Customer & Internal Communication

Communicate with customers via phone, email, and other tools.
Provide regular updates on complaint status and outcomes, including RMA, RCA, and 8D updates.
Coordinate with Service Technicians, Quality, R&D teams, A/R, SALES. Project engineering, Logistics, sales support, and sales order team

Complaint Evaluation & Closure

Track root cause analysis and complaint trends in Complaint Management Software.
Assist in product failure analysis documentation for customer communication.
Finalize complaints by uploading findings and closing financial records.

Training & Support

Train new employees on complaint handling and system usage.
Perform other duties as assigned.

Job Requirements:

Ability to sit and work at a computer for extended periods.
Ability to work independently and as part of a team.
Flexibility to adapt to changing priorities and workloads.
Authorized to work for any employer in the United States.
Valid driver’s license and passport

We offer:

Tuition Reimbursement Program- We encourage team members to continue their education to support their current or future work.
We offer a comprehensive benefits package including Health, Dental and Vision options.
Company-paid Life insurance, Short and Long-Term Disability insurance, and Parental leave.
401(k) retirement account with a generous company match
Phenomenal work life balance offering twenty (20) days of Paid Time Off (PTO) per calendar year.
Holidays totaling eleven days (11) per calendar year including a floating holiday of employee’s choice.
Career advancement and training opportunities
We welcome candidates from all backgrounds and are dedicated to providing an inclusive environment where everyone feels valued and supported.
EEO compliant employer

Quick Apply

Refine Your Search

crm administrator jobs in winston salem nc

Customer Service Administrator

Office Administrator - CPA Firm

Assistant Director of Admissions Operations & Data

Systems Specialist

Director of Admissions

Director of Development

Salesforce Developer II

VP of Sales and Marketing

Selling Administrator

Explore jobs in cities nearby

I want to receive the latest job alert for crm administrator in winston salem nc

Explore jobs in more locations

Job Seeker Tools

Employer Tools

Browse

Stay Connected