Top 18 Help desk support Jobs in Winston Salem Nc

Customer Relations Specialist
Orkin —Winston-Salem, NC
- $18 - $25 an hour
- Full-time
- Background check
- Sales
- Computer literacy
- Employee stock purchase plan
- Paid holidays
3d
Information Technology Support Specialist
YMCA of Northwest North Carolina —Winston-Salem, NC
- $45,000 - $50,000 a year
- Full-time
- Google Workspace
- Research
- Mid-level
- Disability insurance
- Health insurance
Quick Apply
2d
Help Desk Technician (Hybrid)
Advantage Surveillance LLC —Thomasville, NC
- $20 - $22 an hour
- Monday to Friday
- Hybrid work
- Azure
- Windows
- Organizational skills
Quick Apply
1d
IT Support Technician
Matcor Metal Fabrication —Lexington, NC
- $55,000 - $75,000 a year
- Full-time
- Background check
- Mid-level
- Office
- Health insurance
- Dental insurance
Quick Apply
3d
IT Support Specialist
EMERGEORTHO, P.A. —Greensboro, NC
- Urgently hiring
- Medical office experience
- HIPAA
- Mid-level
- Health savings account
- Paid holidays
Quick Apply
IT Technician
Modular Closets —Kernersville, NC
- Weekends as needed
- Computer science
- Computer Science
- Ability to walk for extended periods
Quick Apply
IT Technician – Lexington, NC
Cook Out Restaurants —Lexington, NC
- $20 an hour
- On call
- Computer science
- Computer Science
- Mid-level
- Health insurance
- Dental insurance
Technical Support Engineer
IQE —Greensboro, NC
- $80,000 - $90,000 a year
- Mid-level
- 3 years
- SQL
- Disability insurance
- Health insurance
Marketing Program Support Specialist
Hayward Industries, Inc. —Clemmons, NC
- Full-time
- Microsoft Excel
- Sales
- Marketing
Quick Apply
6d
Associate Engineer, Server
Inmar —Winston-Salem, NC
- Full-time
- Google Workspace
- Computer Science
- Mid-level
- Health savings account
- Paid holidays
Enterprise Infrastructure Engineer
PIEDMONT FEDERAL SAVINGS BANK —Winston-Salem, NC
- Weekends as needed
- English
- Research
- Mid-level
Quick Apply
Systems Specialist
High Point University —High Point, NC
- Full-time
- ERP systems
- Mid-level
- Analysis skills

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IT Support Technician
Matcor Metal Fabrication —Lexington, NC
Work with maintenance, engineering, and outside contractors on cable pulls, equipment moves, and plant layout changes.
$55,000 - $75,000 a year
Quick Apply
3d
IT Technician
Modular Closets —Kernersville, NC
Associate degree in Information Technology, Computer Science, or related field, or equivalent work experience. Service and timely problem resolution.
Quick Apply

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Associate degree in computer science or related field, required. Four-year degree in Computer Science or related field, preferred.
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Manage clients or their own company Citrix systems, VDI and its other technologies. The engineer is responsible for taking care of all the administration tools…
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Customer Relations Specialist

Orkin -
Winston-Salem, NC

Apply Now

Job Details

Full-time
$18 - $25 an hour
3 days ago

Benefits

Employee stock purchase plan
Paid holidays
Health insurance
Dental insurance
401(k)
Tuition reimbursement
Vision insurance
401(k) matching
Employee discount
Life insurance

Qualifications

Computer operation
Customer communication
High school diploma or GED
Desktop applications
Productivity software

Full Job Description

Overview:

We Need Your Next-Level Service Mindset at the Best in Pests.

As part of the Orkin team, you’ll be critical to helping our customers feel we’ve delivered on our promise. That means building on our reputation for top-notch service from the industry leader with more than 120 years of protecting homes and businesses.

Our Customer Service Specialist position gives you an opportunity to help customers with your service mindset and your drive to be accountable to a team that’s counting on you. You’ll excel with organizational skills and commitment to accuracy in a fast-paced dynamic environment.

You’ll have more than a job—you’ll have a career with growth potential and benefits that go beyond the basics. This includes full medical, dental and vision coverage for you and your family, competitive pay and a 401(k) program. Not to mention, you’ll receive opportunities to volunteer and give back.

With Orkin’s award-winning training program, you’ll receive all the tools you need to succeed. That means no industry experience required to start building your career. Plus, if there’s one thing we know at Orkin, it’s that pests keep coming back, and that makes our industry recession resistant.

Ready to start a career with staying power? Apply now!

Responsibilities:

As a Customer Service Specialist, you will be a Subject Matter Expert and play a pivotal role in ensuring every customer has an experience that’s the best in pests. You will field incoming requests, schedule service visits and maintain efficient routes that reduce drive time for Orkin Pros. Leading with empathy and a service mindset, you’ll keep integrity and excellence at the forefront as you coordinate service, resolve issues and support overall satisfaction to help your branch maintain and grow customers.

You will…

Answer incoming calls and make outbound calls to customers to schedule, confirm and follow up on service appointments.
Proficiently navigate a Windows-based & Web-based system to track routes and optimize current and future schedules—don’t worry, we will train you!
Apply expertise developed in training to schedule appointments for technicians to efficiently minimize drive time and/or distance as needed and recommend alternative routes when appropriate
Use your sharp listening skills and probing questions to identify the customer’s concern and evaluate their needs
Monitor, update and maintain customer database with accurate customer information including call details, disposition of calls, payments, and other results
Reschedule unserviced accounts within 24 hours
Participate in quality assurance processes, programs, and initiatives
Safeguards customer’s privacy and other proprietary information

What type of benefits will you receive?

Competitive earnings
$18 to $25 per hour
Comprehensive benefits package including medical, dental, vision, maternity, & life Insurance
401(k) plan with company match, employee stock purchase plan
Paid vacation, holidays, and sick leave
Employee discounts, tuition reimbursement, dependent scholarship awards
Industry leading, quality, comprehensive training program

Why should you choose Orkin?

Founded in 1901, Orkin is a global residential and business service provider who provides the most accurate, comprehensive, and efficient pest management services for both residential and commercial customers
The Pest Management Industry is growing – and is a recession resistant line of business
You have a service-oriented mindset that leads you to build loyalty and trust with clients
You hold yourself responsible to commitments
You value being part of a team
You want to join a company that supports the community
Orkin is financially stable and growing as the largest subsidiary of Rollins, Inc., (NYSE: ROL), headquartered in Atlanta, GA

Are you ready to join the Best in Pests?

Qualifications:

What do you need to be successful?

Previous experience in Customer Service or Sales preferred
High School Diploma or equivalent required
Ability to pass a drug screen and background check is required
Excellent interpersonal and communication skills
Basic computer skills in various software and web-based applications
Proficient in Microsoft Office
Strong attention to detail and follow through
Demonstrated ability to prioritize tasks and manage time efficiently

What will my work environment be like?

Candidates must meet physical job requirements and safely perform the job duties with or without accommodations:

Must be comfortable sitting at a desk and working with a computer, keyboard, telephone, and other office equipment for extended periods of time.
Be able to regularly lift and/or move up to 25 pounds.

Orkin is an Equal Opportunity/Protected Veterans/Individuals with Disabilities Employer

Apply Now

Refine Your Search

help desk support jobs in winston salem nc

Customer Relations Specialist

Information Technology Support Specialist

Help Desk Technician (Hybrid)

IT Support Technician

IT Support Specialist

IT Technician

IT Technician – Lexington, NC

Technical Support Engineer

Marketing Program Support Specialist

Associate Engineer, Server

Enterprise Infrastructure Engineer

Systems Specialist

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