Top 4 Cisco voice engineer Jobs in Winston Salem, Nc

Network System Engineer
Cognizant —Winston-Salem, NC
- Full-time
- Hybrid work
- 5 years
- Mid-level
7d

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Network System Engineer

Cognizant -
Winston-Salem, NC

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Job Details

Full-time
7 days ago

Qualifications

Cisco ISE
Incident management software
SolarWinds
ServiceNow
Network monitoring tools
Access control management

Full Job Description

About the group:
Cognizant’s Cloud, Infrastructure, and Security Services Practice (CIS), is all about accepting digital transformation by driving core modernization holistically across layers. We help customers transform infrastructure and workplace to meet the constantly evolving needs of the digital era. Our broad approach delivers key results for our customers by achieving cloud driven modernization and workplace and operational transformation to own the business in a secure environment.

Please note, this role is not able to offer visa transfer or sponsorship now or in the future*

Role: Network Systems Engineer
Location: Winston-Salem, NC
Mandatory skills: DNA Center · ISE · NAC · SolarWinds–ServiceNow
ROLE OVERVIEW
The Network Systems Engineer (Voice & DNA Center) is a specialized technical resource responsible for managing Cisco DNA Center environment and supporting the voice systems infrastructure. This role bridges systems-level engineering with voice platform administration to ensure consistent network operations.
KEY RESPONSIBILITIES
Cisco DNA Center Administration

Validate and maintain property accounting within Cisco DNA Center for US network assets
Manage and maintain Cisco NAC (Network Access Control) configurations for US network
Administer Cisco ISE (Identity Services Engine) policies and configurations
Apply global standards and templates to US Network through DNA Center
Monitor network health and compliance through DNA Center dashboards and analytics

Voice Systems Engineering

Provide systems-level support for Cisco Call Manager and voice infrastructure configurations
Support the technical engineering aspects of the planned Microsoft Teams voice migration
Maintain and troubleshoot voicemail systems and associated integrations
Assist in coordinating Cisco SmartNet support for EOL IP phones during the transition period
Develop and document voice system migration records and configuration baselines

Network Monitoring & Tooling

Implement and configure SolarWinds as a Network Monitoring Tool for US Devices
Integrate SolarWinds with ServiceNow ITSM platform for automated incident creation
Monitor SolarWinds alerts and coordinate response teams
Assist with troubleshooting system issues at ROC and Plaza locations

Security & Compliance

Support security audit activities and maintain remediation tracking documentation
Ensure Cisco NAC and ISE policies remain aligned with security standards
Work with Active Directory team to resolve DHCP-related issues and service disruptions
Participate in security-related change management processes and documentation

Documentation & Reporting

Produce network architecture documentation, configuration records, and technical diagrams upon request
Contribute to weekly status reports with updates on DNA Center, voice systems, and monitoring tools
Maintain infrastructure upgrade plans and implementation logs for all systems under this role's scope
Document all material changes and communicate outcomes to the Client SPOC

QUALIFICATIONS & SKILLS

5+ years of experience in enterprise network systems engineering
Hands-on experience with Cisco DNA Center, Cisco ISE, and Cisco NAC
Knowledge of Cisco Unified Communications and voice system administration
Experience with SolarWinds NMS and ServiceNow ITSM integration
Familiarity with Microsoft Teams voice services (Direct Routing preferred)
Understanding of network security frameworks and access control policies
CCNP Enterprise or CCNP Collaboration certification preferred

Disclaimer : The salary, other compensation, and benefits information is accurate as of the date of this posting. Cognizant reserves the right to modify this information at any time, subject to applicable law.

Please note, this role is not able to offer visa transfer or sponsorship now or in the future*

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Network System Engineer

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