Fundraising Data and Administrative Coordinator
POSITION SUMMARY:
The Fundraising Data and Administrative Coordinator supports business needs with a strong
focus on data integrity, donor systems management, and campaign operations (75%), while also
providing essential administrative support to leadership and fundraising initiatives (25%). This role
is critical in managing and optimizing platforms such as Andar (inc. ePledge) and GiveSmart to
support electronic giving, data reporting, donor engagement, and internal coordination.
REPORTS TO: Chief Development Officer
POSITION DUTIES & RESPONSIBILITIES
The following statements are intended to describe the general nature and level of work being
performed. They are not intended to be construed as an exhaustive list of all responsibilities, duties
and skills required.
Data & System Support (75%)
ï· Serve as the primary Andar administrator, providing expert-level guidance, troubleshooting,
and training to internal staff on key database functions.
ï· Oversee data quality and conduct regular audits, clean-up projects, and reconciliations
with Finance to ensure campaign and donor records are accurate.
ï· Manage donor data flow across third-party platforms, i.e. GiveSmart; maintain and
segment mailing lists, ensuring alignment with communication strategy.
ï· Build and execute complex queries to support campaign segmentation, reporting, and
strategy.
ï· Lead and support ePledge deployment, troubleshooting issues for workplace campaign
champions and donors, and serving as a liaison with App Support Services.
ï· Collaborate with Finance to manage donation records, adjustments, reconciliations, and
annual audit preparation.
ï· Execute direct mail and digital campaigns in collaboration with organizational strategy,
ensuring timing, list accuracy, and technical execution.
ï· Develop and maintain accurate donor and constituent records, including interaction
histories and event participation data.
Administrative Support (25%)
ï· Provide calendar management, meeting scheduling, and coordination of logistics for
internal and external stakeholders.
ï· Manage campaign materials inventory, reordering, and logistics for distribution.
ï· Support event logistics, donor mailings, and routine data updates resulting from donor
communications.
ï· Coordinate scheduling, prepare internal reports and dashboards, and assist in special
projects related to fundraising and engagement.
ï· Serve as a point of contact for routine inquiries, redirecting or escalating as appropriate.
Flexibility
ï· UWFC is evolving with our changing external environment. Flexibility and adaptability are
key attributes for this position. This position requires in-office work a minimum of 4 days
per week.
ï· A willingness to take on additional duties to ensure the success of the team is essential.
ï· Occasional local travel may be required with some events/tasks outside of traditional work
hours.
Qualifications
To perform this job successfully, an individual must be able to perform each essential job function
satisfactorily and be present while performing those functions. The requirements listed are
representative of the basic knowledge, skills, and/or abilities required. Reasonable
accommodation may be made to enable individuals with disabilities to perform the essential
functions. The individual in this role must display the highest level of integrity and confidentiality.
United Way also values innovative thinking, and a successful candidate will be a self-starter who
can work within the team to achieve goals and objectives. The individual should have effective
communication skills, attention to detail and organization, and flexibility and adaptability. The
individual will also maintain knowledge of trends, best practices, and research in his/her area of
responsibility to enhance development practices.
Education and/or Experience
ï· Bachelor’s degree in information systems, Business Administration. Related field and/or
work experience will be considered as appropriate.
ï· 2+ years of experience in data management & operations, data systems, and CRM
management (Andar a plus) in a nonprofit environment.
ï· Excellent technical proficiency in Microsoft Office Suite, donor database platforms and
reporting tools.
ï· Demonstrated ability to maintain data accuracy and uphold donor confidentiality.
ï· Excellent problem-solving and organizational skills; ability to remain professional and
composed under high-pressure situations.
ï· Knowledge of Forsyth County and the human service sector is preferred.
Must have excellent written and verbal communication skills, a strong reputation for integrity and
professionalism, ability to resolve conflict constructively, strong performance management and
evaluation capabilities including the willingness and ability to ensure accountability, ability to build
strong relationship both inside and outside UWFC, ability to think strategically, commitment to
fostering an inclusive environment consistent with UWFC's commitment to diversity and
inclusion. Must have the ability to prepare, explain, and monitor data performance, manage
projects and workload, and engage constructively with the other members of the UWFC team.
Physical Requirements: ability to move papers or supplies weighing up to 20lbs.
NC Driver’s license and auto insurance are required.
This is a hybrid posi"on; minimum of 4 days in the office.
FLSA Status: Exempt
We offer a full health benefit package with 12 paid holidays, PTO, 401K, & defined
contribu"on plan.
EOE
