Top 10 Education administration Jobs in Winston Salem, Nc

RamCard Coordinator
Winston-Salem State University —Winston-Salem, NC
- $35,589 - $64,499 a year
- Weekends as needed
- Microsoft Excel
- Microsoft Outlook
- Research
- Retirement plan
7d
Instructor, Business Administration/Entrepreneurship
Forsyth Technical Community College —Winston-Salem, NC
- Part-time
- Classroom
- Marketing
- Mid-level
8d
Academic Coordinator, Department of Physics
Wake Forest University —Winston-Salem, NC
- Weekends as needed
- Classroom
- Writing skills
- Mid-level
- Travel reimbursement
Assistant Director of Fraternity and Sorority Engagement, Office of Fraternity and Sorority Engagement
Wake Forest University —Winston-Salem, NC
- Weekends as needed
- Customer service
- Master's degree
- University
Instructor, Business Administration (Human Resource Management) - Adjunct
Guilford Technical Community College —Jamestown, NC
- Part-time
- Laboratory
- Classroom
- Doctoral degree
- Opportunities for advancement
Instructor, Business Administration - Adjunct
Guilford Technical Community College —Jamestown, NC
- Part-time
- Laboratory
- Classroom
- Sales
- Opportunities for advancement
Instructor, Business Administration (Supply Chain Management) - Adjunct
Guilford Technical Community College —Jamestown, NC
- Part-time
- Classroom
- Doctoral degree
- Mid-level
- Opportunities for advancement
Office of Undergraduate Admissions - Outreach Assistant
High Point University —High Point, NC
- $9 an hour
- Part-time
- Office
- University
- Entry level
Instructor, Medical Office Administration/Coding - Adjunct (Re-advertised)
Guilford Technical Community College —Jamestown, NC
- Background check
- Classroom
- Microsoft Excel
- Opportunities for advancement
Stout School of Education - Student Assistant
High Point University —High Point, NC
- $9 an hour
- Part-time
- Microsoft Word
- Research
- Office

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RamCard Coordinator

Winston-Salem State University -
Winston-Salem, NC

Apply Now

Job Details

Full-time
$35,589 - $64,499 a year
7 days ago

Benefits

Retirement plan

Qualifications

Access control systems
Data integrity assurance
Customer records maintenance
Confidential information handling
Microsoft Excel
Email customer support
Microsoft Outlook
Operations management
Account maintenance
Financial transaction processing
Phone communication
Account troubleshooting
Banner
Copy machines
Student record keeping
Academic institution experience
In-person customer service
Student database management
Student information system
Equipment troubleshooting
Research
Mid-level
Incident Escalation
Improving operational efficiency
Software administration
Accurate transaction records management
Financial issue resolution
Data integrity and documentation
Bachelor's degree
Internal employee customer service

Full Job Description

Position Details

Classification Information

Position Classification Title

University Program Associate

FLSA

Non-Exempt

Position Class

10300

Position Overview

Join the Ramily!

Join the Ramily!

Winston-Salem State University (WSSU) is a distinguished institution that combines academic excellence, community engagement, and a commitment to fostering student success. We are proud to be North Carolina’s only university to earn the distinguished designation of Opportunity College by the Carnegie Classifications of Higher Education and the American Council on Education (ACE). WSSU is dedicated to preparing students for leadership roles through rigorous programs in health sciences, business, education, and the humanities. Known for its supportive environment, the university fosters a close-knit community that nurtures both professional and academic excellence.

Situated in Winston-Salem, North Carolina—known as the City of Arts and Innovation, WSSU provides students with opportunities to engage in a dynamic mix of professional, social, and cultural experiences. Winston-Salem is home to thriving arts, healthcare, and technology sectors, offering both students and faculty unique collaboration opportunities and professional development pathways.

With its beautiful campus, strong sense of community, and dedication to fostering personal and professional growth, Winston-Salem State University is an ideal place to teach, work, and learn.

Find information about our current benefits and retirement options, our holiday schedule, and other discounts and perks at the links below:

UNC System Employee Benefits Central

UNC System Retirement Benefits

WSSU Holiday Schedule

WSSU Discounts and Perks

Position Summary

Winston-Salem State University (WSSU) is seeking a RamCard Coordinator to support campus through services in the University’s One Card Office.
The RamCard Coordinator is responsible for the daily operation and administration of the University’s campus card program. Reporting to The Director of Auxiliary Services, this position oversees the issuance and management of University ID cards, maintains the campus card transaction system, and provides support for card access, meal plans, declining balance accounts, and other integrated campus services. The Coordinator collaborates with campus departments and vendors to ensure accurate system functionality, excellent customer service, and secure, efficient operations while supporting the University’s commitment to student success.

Responsibilities of the RamCard Coordinator include:

Effectively communicates with students, faculty, staff, parents, and visitors regarding RamCard services, policies, and procedures.
Listens attentively to customer concerns, answers questions accurately, and resolves routine issues in a timely manner.
Maintains professionalism and confidentiality when handling sensitive student information.
Works collaboratively with team members and campus partners to ensure efficient service delivery.
Communicates clearly in person, over the phone, and through email while maintaining a positive and welcoming demeanor.
Maintains a high level of accuracy when creating, updating, and verifying RamCard records and student account information.
Accurately processes card production, replacements, access permissions, meal plan updates, and account transactions.
Identifies and corrects discrepancies in student records while maintaining data integrity.
Assists customers with troubleshooting card access, account, meal plan, and transaction issues while maintaining a professional and positive attitude.
Identifies problems, researches available resources, and implements appropriate solutions while adhering to University policies and procedures.
Escalates complex issues to the appropriate supervisor or department when necessary, ensuring timely resolution.
Proactively identifies opportunities to improve office processes, enhance customer service, and increase operational efficiency.

Primary Function of Organizational Unit

Business & Auxiliary Services supports the Winston-Salem State University community by providing innovative, customer-focused auxiliary services. The unit includes Dining Services, RamCard, Parking & Transportation, Mail Services, the Bookstore, Ticket Office, Printing Services, and Conferences & Institutes which enhance campus life, promote operational efficiency, and support student success.

Position Information

Position Number

311331

Competency Level

Journey

Working Position Title

RamCard Coordinator

Building and Room No.

Thompson Center, 203

Work Hours: From [time] to [time] on [days] of [week]

Monday -Friday 8am - 5pm; (Nights/Weekends, Athletic and Special events, (e.g., Orientation, Move-In, Admitted Student Days, etc.)

Hours per week

Months per year

Appointment Type

Permanent Full-Time

If Time Limited.

Appointment Length.

N/A

DHR Assigned Fields

FTE

1.0

Requirements and Preferences

Position required to work during periods of adverse weather or other emergencies

Not Mandatory

Position required to work On-Call/Emergency Callback

Minimum Experience/Education

Bachelor’s degree; or equivalent combination of training and experience. All degrees must be received from appropriately accredited institutions.

Preferred Years Experience, Skills, Training, Education

Experience in higher education or student services
Experience with access control systems
Experience with university card office operations and coordinating events or orientation services

Required License or Certification

Valid US Driver's License

Commercial Driver's License Required

Physical Required

List any other medical/drug tests required

Posting Details

Posting Number

SPA01055P

Internal Posting Only

Time Limited Position

Appointment Length

State Salary Range

$35,589 - $64,499

Internal Salary Range

$35,589 - $47,000

Open Date

08/11/2026

Close Date

08/31/2026

Open Until Filled

Special Instructions Summary

Our agency supports second-chance employment for individuals who were previously incarcerated, or justice-involved. We invite all potential applicants to apply for positions for Which they may be qualified.

Please Note:

A criminal background check will be conducted on the candidate finalist prior to the offer of employment.
If it is determined that no applicants meet the minimum competency, education, and experience requirements, then management may consider other applicants.
Salary will be determined based on competencies, equity, budget, and market considerations.
Resumes will not be accepted in lieu of completing an electronic application. The application must be completed in full detail (including work history) for your qualifications to be considered.
Failure to complete the application completely may result in you not being considered for the vacant position.
Your application for the position will not be completed until you receive an online confirmation number at the end of the process of applying for a position.
If you have general questions about the application process, you may contact Human Resources at [email protected]. Individuals with disabilities requiring disability-related accommodation in the application and interview process, please call 336-750-2834.

Key Responsibilities and Related Competencies

Competency

Communication Skills

Describe the specific job duties related to this competency

Demonstrates excellent verbal and written communication skills while providing courteous, professional, and customer-focused service.
Effectively communicates with students, faculty, staff, parents, and visitors regarding RamCard services, policies, and procedures.
Listens attentively to customer concerns, answers questions accurately, and resolves routine issues in a timely manner.
Maintains professionalism and confidentiality when handling sensitive student information.
Works collaboratively with team members and campus partners to ensure efficient service delivery.
Communicates clearly in person, over the phone, and through email while maintaining a positive and welcoming demeanor.

Percentage Of Time

Competency

Attention to Detail

Describe the specific job duties related to this competency

Maintains a high level of accuracy when creating, updating, and verifying RamCard records and student account information.
Accurately processes card production, replacements, access permissions, meal plan updates, and account transactions.
Identifies and corrects discrepancies in student records while maintaining data integrity.
Follows established procedures and ensures efficient operations and minimize errors.
Demonstrates diligence in handling confidential information and safeguarding University assets and systems.

Percentage Of Time

Competency

Problem Solving

Describe the specific job duties related to this competency

Assists customers with troubleshooting card access, account, meal plan, and transaction issues while maintaining a professional and positive attitude.
Identifies problems, researches available resources, and implements appropriate solutions while adhering to University policies and procedures.
Escalates complex issues to the appropriate supervisor or department when necessary, ensuring timely resolution.
Proactively identifies opportunities to improve office processes, enhance customer service, and increase operational efficiency.

Percentage Of Time

Competency

Office Technology

Describe the specific job duties related to this competency

Proficient in using standard office equipment, including computers, printers, copiers, scanners, and multi-function devices.
Demonstrates proficiency with Microsoft Office Suite (Word, Excel, Outlook, and Teams) and other office productivity software.
Learns and effectively utilizes University systems, including RamCard management software, Banner, CBORD, and other related applications.
Troubleshoots basic hardware and software issues and escalates technical concerns when appropriate.
Adapts quickly to new technologies and software updates to support efficient office operations.

Percentage Of Time

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Refine Your Search

education administration jobs in winston salem, nc

RamCard Coordinator

Instructor, Business Administration/Entrepreneurship

Academic Coordinator, Department of Physics

Assistant Director of Fraternity and Sorority Engagement, Office of Fraternity and Sorority Engagement

Instructor, Business Administration (Human Resource Management) - Adjunct

Instructor, Business Administration - Adjunct

Instructor, Business Administration (Supply Chain Management) - Adjunct

Office of Undergraduate Admissions - Outreach Assistant

Instructor, Medical Office Administration/Coding - Adjunct (Re-advertised)

Stout School of Education - Student Assistant

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