Top 38 It support Jobs in Winston Salem, Nc

Help Desk Technician
Computerway Food Systems —High Point, NC
- $50,000 - $55,000 a year
- Overnight shift
- Spanish
- Software troubleshooting
- Customer service
- Health insurance
- Dental insurance
Quick Apply
Service Desk Analyst
Zones —Winston-Salem, NC
- $25 an hour
- Full-time
- Remote
- Windows
- High school diploma or GED
- US work authorization
- Health insurance
Quick Apply
Technology Support Tech
Winston-Salem State University —Winston-Salem, NC
- $36,094 - $83,230 a year
- Full-time
- Computer Science
- High school diploma or GED
- University
- Retirement plan
5d
Analyst I Service Desk
Womble Bond Dickinson —Winston-Salem, NC
- Full-time
- Windows
- Microsoft Office
- Travel
Network Support Specialist
Lumos —High Point, NC
- Weekends as needed
- Remote
- 18 years or older
- Computer literacy
- Residential
- Wellness program
- Health savings account
Quick Apply
Help Desk Technician
Chesapeake Containment —Winston-Salem, NC
- Email
- Spanish
- Microsoft Excel
- Computer literacy
- Dental insurance
- Paid time off
Quick Apply
13d
IT Support Specialist
EMERGEORTHO, P.A. —Greensboro, NC
- Urgently hiring
- Medical office experience
- HIPAA
- Mid-level
- Health savings account
- Paid holidays
Quick Apply
IT Technician
Modular Closets —Kernersville, NC
- Weekends as needed
- Computer science
- Computer Science
- Ability to walk for extended periods
Quick Apply
IT Analyst I
Cambrex —High Point, NC
- Full-time
- Computer science
- Azure
- Computer Science
Technical Support Specialist
HCLTech —King, NC
- $172,000 a year
- Senior level
3d
IT Technician – Lexington, NC
Cook Out Restaurants —Lexington, NC
- $20 an hour
- On call
- Computer science
- Computer Science
- Mid-level
- Health insurance
- Dental insurance
Field Service/Desktop Support Technician
Cognizant —High Point, NC
- Full-time
- Mid-level
- Windows
- 3 years
Desk Top Support
Independent Pharmacy Distributor —High Point, NC
- $15 an hour
- Full-time
- Computer Science
- Mid-level
- Office
Quick Apply
13d
ERP Support Analyst - Dynamics 365
Renfro Brands —Winston-Salem, NC
- Full-time
- Azure
- Computer Science
- Mid-level
Quick Apply
Technical Support Engineer
IQE —Greensboro, NC
- $80,000 - $90,000 a year
- Mid-level
- 3 years
- SQL
- Disability insurance
- Health insurance
Managed Services Engineer II (Winston Salem, NC area required)
Logically —Winston-Salem, NC
- Full-time
- Azure
- Mid-level
- Windows
- Opportunities for advancement
Quick Apply
2d
Infrastructure Operations Engineer Greensboro, NC
Nscale —Winston-Salem, NC
- $100,000 - $160,000 a year
- On call
- Mid-level
- Analysis skills
- Linux
Quick Apply
Field service engineer – Desktop, Audio, Video and Mobility
Cognizant —High Point, NC
- Full-time
- Mid-level
- Office
- Windows
- Paid parental leave
- Paid holidays
Mechanical Support Specialist I
Firman Power Equipment Inc —Greensboro, NC
- $20 - $24 an hour
- Overtime
- Spanish
- Microsoft Outlook
- High school diploma or GED
Quick Apply
Sr. Client Services IT Technician
Qorvo —Greensboro, NC
- On call
- 5 years
- Laboratory experience
- Windows

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Help Desk Technician

Computerway Food Systems -
High Point, NC

Quick Apply

Job Details

Full-time
$50,000 - $55,000 a year

Benefits

Health insurance
Dental insurance
401(k)
Paid time off
401(k) matching
Life insurance

Qualifications

Customer communication
Systems integration
Teamwork
Customer relationship building
Software troubleshooting
Linux support
Customer service
Client relationship development
SQL
Bachelor's degree
Attention to detail
Customer relationship management
Linux
RHEL
Time management
Help desk
Database software proficiency

Full Job Description

Company Overview:

Computerway Food Systems is located in High Point, NC. Incorporated in 1986, Computerway provides food manufacturing companies in the US, Canada and Latin America with overhead sizing, grading and weighing lines as well as fully integrated computerized production and inventory systems for food processing plants.

SUMMARY JOB DESCRIPTION:

The primary responsibility of the HelpDesk is technical support of Computerway systems. The proprietary systems involve production and inventory software controls, using multiple devices on multiple operating systems and platforms. The HelpDesk Technicians have to be familiar with all of the software applications, tools and the custom integration of specialized systems in each customer’s operations. Most support communication occurs via phone and email making strong communication skills a definite prerequisite. Technicians must be detail oriented with the ability to communicate well with others both technical (ex. Programmers) and less technical people (ex. customers, managers, or users). The CFS HelpDesk is 24x7, averages over 200 calls per month, and supports over 100 sites.

During times of low ticket volume, the HelpDesk is also responsible for quality control through testing software updates, fixes, and/or full development releases. Technicians must possess time management skills and be goal oriented in order to meet testing deadlines. This is not a remote position.

CORE RESPONSIBILITIES:

- Support customers via phone or email; connecting remotely to systems to identify, assess and/or fix issues.

- Develop and maintain effective relationships with customers and knowledge of their operations within high standards of customer service and professionalism.

- Software quality control testing; based on written specifications, configure test scenarios with detailed documentation of tests/results.

- Coordinate multiple activities and priorities with limited supervision.

- Assist with setting up and testing new systems and other special projects as needed.

- Provide quality results in a timely manner with organization and efficiency.

-Assist with setting up and configuring new systems (servers, PCs, scanners, etc.)

REQUIREMENTS :

- Bachelor’s Degree or equivalent

- Customer relations experience, 4+ years

- Proven effective communications, verbal and written; strong attention to detail

- Ability to present solutions and ideas in user-friendly, business-friendly and technical language

- Technical experience with databases, Linux, SQL

- Ability to learn quickly, adapt to steep learning curves and complex applications

- Highly self-motivated and directed, illustrating initiative, flexibility and enthusiasm

- Possess strong analytical, troubleshooting and problem solving skills in data related areas

- Must be able to alternate weekends (on-call rotation), schedule varies as needed – with limited, occasional travel (for training purposes)

-During training Technician will be required to work 1st shift. Upon completion, the Tech will transition to permanent shift.

-Fluency in Spanish – not required but highly desirable

COMPANY DETAILS:

We offer competitive wages, medical, dental, and 401K plans.

No phone calls please. See website for additional company information: www.mycfs.com.

Work Remotely

Weekend on-call support will be remote.

Job Type: Full-time

Pay: $50,000.00 - $55,000.00 per year

Benefits:

401(k) matching
Dental insurance
Health insurance
Life insurance
Paid time off

Education:

Bachelor's (Required)

Experience:

Help desk: 2 years (Required)
Command Line Troubleshooting: 1 year (Required)
SQL: 1 year (Required)
Linux: 1 year (Required)

Location:

High Point, NC 27262 (Preferred)

Shift availability:

Day Shift (Preferred)
Night Shift (Preferred)
Overnight Shift (Preferred)

Work Location: In person

Quick Apply

Refine Your Search

it support jobs in winston salem, nc

Help Desk Technician

Service Desk Analyst

Technology Support Tech

Analyst I Service Desk

Network Support Specialist

Help Desk Technician

IT Support Specialist

IT Technician

IT Analyst I

Technical Support Specialist

IT Technician – Lexington, NC

Field Service/Desktop Support Technician

Desk Top Support

ERP Support Analyst - Dynamics 365

Technical Support Engineer

Managed Services Engineer II (Winston Salem, NC area required)

Infrastructure Operations Engineer Greensboro, NC

Field service engineer – Desktop, Audio, Video and Mobility

Mechanical Support Specialist I

Sr. Client Services IT Technician

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