Top 83 Patient services representative Jobs in Winston Salem, Nc

Patient Service Representative I AHWFB
Atrium Health —Winston-Salem, NC
- $20.80 - $31.20 an hour
- Full-time
- Bilingual
- Computer literacy
- HIPAA
- Paid parental leave
- Disability insurance
PACT Representative I
Atrium Health —Winston-Salem, NC
- $21.85 - $32.80 an hour
- Full-time
- Remote
- Computer literacy
- High school diploma or GED
- Analysis skills
- Paid parental leave
- Disability insurance
1d
Radiology Patient Coordinator (Mon-Fri)
Atrium Health Wake Forest Baptist Outpatient Imaging - Winston Salem, Kernersville and Greensboro, NC —Winston-Salem, NC
- Full-time
- Inventory management
- Mid-level
- High school diploma or GED
- Health savings account
- Paid holidays
Quick Apply
Patient Access Specialist - Front Desk
DIGESTIVE HEALTH SPECIALISTS PA —Winston-Salem, NC
- Full-time
- Microsoft Word
- Typing
- Communication skills
Quick Apply
Radiology Patient Coordinator - full-time flex
Atrium Health Wake Forest Baptist Outpatient Imaging - Winston Salem, Kernersville and Greensboro, NC —Kernersville, NC
- 12 hour shift
- Inventory management
- High school diploma or GED
- Clinic
- Health savings account
- Paid holidays
Quick Apply
Contact Center Representative (up to $21.00 DOE)
MedQuest Associates LLC —Winston-Salem, NC
- $18.50 - $21.00 an hour
- Full-time
- High school diploma or GED
- Typing
- 1 year
Quick Apply
Patient Services Coordinator III
Novant Health —Winston-Salem, NC
- Full-time
- Psychiatry
- Mid-level
- Administrative experience
23h
PartnersACCESS Specialist (QP)-Remote-NC
Partners Health Management —Winston-Salem, NC
- $52,394.76 - $65,493.45 a year
- Full-time
- Remote
- Computer literacy
- Writing skills
- Mid-level
- Paid holidays
- Disability insurance
Appointment Scheduler (full-time)
Gastroenterology Associates of the Piedmont —Winston-Salem, NC
- Full-time
- Bilingual
- HIPAA
- Mid-level
- Profit sharing
- Paid holidays
Medical Receptionist
MEDIQ Urgent Care —Winston-Salem, NC
- Full-time
- Computer literacy
- Urgent Care
- Computer skills
- Health savings account
- Health insurance
Quick Apply
13d
Medical Office Administrator (1 + Years of Experience, Associate/Bachelor Degree)
Forsyth Psychiatric Associates PLLC —Winston-Salem, NC
- $21 - $23 an hour
- Weekends as needed
- Background check
- Psychiatry
- Medical office experience
- Paid holidays
- Health insurance
Quick Apply
6h
Center Support Specialist
ABS Kids —Winston-Salem, NC
- $18 - $19 an hour
- Full-time
- Computer literacy
- HIPAA
- Administrative experience
- Opportunities for advancement
6d
Center Support Specialist
Alternative Behavior Strategies —Winston-Salem, NC
- $18 - $19 an hour
- Monday to Friday
- Computer literacy
- HIPAA
- Administrative experience
- Opportunities for advancement
7d
Front Desk Coordinator
Winston - Salem Dental Specialists - Westbrook Plaza —Winston-Salem, NC
- Full-time
- Dental office
- Presentation skills
- Communication skills
- Paid holidays
- Health insurance
Quick Apply
8d
Health Customer Service Representative - Level 1
Actuarial Management Resources, Inc. —Winston-Salem, NC
- $18.12 an hour
- Full-time
- Hybrid work
- Microsoft Excel
- Microsoft Outlook
- Research
- Health insurance
- 401(k)
Quick Apply
4h
Patient Care Coordinator
Demant —Kernersville, NC
- $17 - $21 an hour
- Full-time
- Inventory management
- HIPAA
- Administrative experience
- Health savings account
- Paid holidays
7d
Medical Front Desk Associate
Bethany Medical —Winston-Salem, NC
- Full-time
- Spanish
- Organizational skills
- Computer skills
- Dental insurance
- 401(k)
Quick Apply
Nurse Assistant I & Unit Secretary - Post Surgical - PRN
Atrium Health —Lexington, NC
- $19.80 - $29.70 an hour
- Part-time
- Surgery
- Computer literacy
- BLS Certification
- Paid parental leave
- Disability insurance
2d
Scheduler Cancer Center
Cone Health —Greensboro, NC
- Full-time
- High school diploma or GED
- Analysis skills
- Continuous improvement
Remote Account Representative
BCA Financial Services —Winston-Salem, NC
- $17 an hour
- Full-time
- Remote
- 1 year
- Medical terminology
- Communication skills
- Paid holidays
- Health insurance
6d

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Patient Service Representative I AHWFB

Atrium Health -
Winston-Salem, NC

Apply Now

Job Details

Full-time
$20.80 - $31.20 an hour

Benefits

Paid parental leave
Disability insurance
Health insurance
Dental insurance
Flexible spending account
Tuition reimbursement
Paid time off
Adoption assistance
Parental leave
Vision insurance
Retirement plan

Qualifications

Computer operation
Patient scheduling systems
Electronic health records (EHR) management
High school diploma or GED
Medical records
Productivity software

Full Job Description

Department:

09120 WFBMG Wake Forest Health Network - General Administration

Status:

Full time

Benefits Eligible:

Yes

Hours Per Week:

Schedule Details/Additional Information:

Variable

Pay Range:

$20.80 - $31.20

The Patient Service Representative serves as the first point of contact for patients, providing excellent customer service while supporting administrative and clerical functions in a healthcare setting. This role ensures a smooth patient experience from scheduling to check-out.

Key Responsibilities

Greet and check in patients in a professional, courteous manner
Schedule, reschedule, and confirm patient appointments
Verify patient demographics, insurance eligibility, and benefits
Collect copayments, outstanding balances, and process payments
Maintain accurate patient records in the electronic medical record (EMR) system
Answer and route incoming phone calls efficiently
Coordinate with clinical staff to ensure timely patient flow
Handle patient inquiries, concerns, and requests with empathy and professionalism
Ensure compliance with HIPAA and organizational policies

Required Qualifications

High school diploma or equivalent required
1+ year of experience in a healthcare, customer service, or administrative role preferred
Strong communication and interpersonal skills
Basic computer proficiency (EMR systems, Microsoft Office, scheduling tools)
Ability to multitask in a fast-paced environment
Attention to detail and accuracy

Preferred Qualifications

Experience with health insurance verification and medical terminology
Prior experience in a medical office, hospital, or call center
Bilingual skills (if applicable to patient population)

Core Competencies

Customer service excellence
Communication and active listening
Organization and time management
Problem-solving and conflict resolution
Confidentiality and compliance awareness

Work Environment

Fast-paced medical office, clinic, or hospital setting
Frequent interaction with patients, families, and clinical staff
Prolonged periods of sitting, standing, and computer use

Our Commitment to You:

Advocate Health offers a comprehensive suite of Total Rewards: benefits and well-being programs, competitive compensation, generous retirement offerings, programs that invest in your career development and so much more – so you can live fully at and away from work, including:

Compensation

Base compensation listed within the listed pay range based on factors such as qualifications, skills, relevant experience, and/or training
Premium pay such as shift, on call, and more based on a teammate's job
Incentive pay for select positions
Opportunity for annual increases based on performance

Benefits and more

Paid Time Off programs
Health and welfare benefits such as medical, dental, vision, life, and Short- and Long-Term Disability
Flexible Spending Accounts for eligible health care and dependent care expenses
Family benefits such as adoption assistance and paid parental leave
Defined contribution retirement plans with employer match and other financial wellness programs
Educational Assistance Program

Note: Eligibility for programs listed above may depend on your FTE or status (e.g., full-time, part-time, per diem, temporary, etc.); please ask a Recruiter for more information during an interview.

About Advocate Health

Advocate Health is the third-largest nonprofit, integrated health system in the United States, created from the combination of Advocate Aurora Health and Atrium Health. Providing care under the names Advocate Health Care in Illinois; Atrium Health in the Carolinas, Georgia and Alabama; and Aurora Health Care in Wisconsin, Advocate Health is a national leader in clinical innovation, health outcomes, consumer experience and value-based care. Headquartered in Charlotte, North Carolina, Advocate Health services nearly 6 million patients and is engaged in hundreds of clinical trials and research studies, with Wake Forest University School of Medicine serving as the academic core of the enterprise. It is nationally recognized for its expertise in cardiology, neurosciences, oncology, pediatrics and rehabilitation, as well as organ transplants, burn treatments and specialized musculoskeletal programs. Advocate Health employs 155,000 teammates across 69 hospitals and over 1,000 care locations, and offers one of the nation’s largest graduate medical education programs with over 2,000 residents and fellows across more than 200 programs. Committed to providing equitable care for all, Advocate Health provides more than $6 billion in annual community benefits.

The Patient Services Representative (PSR) is responsible for completing patient registration duties including but not limited to collecting and validating accurate patient demographic and insurance information, obtaining pre-certification or authorization as required, and entering all necessary information into Wake Forest Baptist Medical Center (WFBMC) ADT system. The PSR is responsible for informing the patient of their estimated liability, collecting patient liabilities, identifying patients in need of financial assistance and referring patients to financial counseling as necessary. This position requires multi-tasking and effective problem solving skills. It is expected that the PSR will foster positive relationships with all patients in an effort to provide quality service.

Apply Now

Refine Your Search

patient services representative jobs in winston salem, nc

Patient Service Representative I AHWFB

PACT Representative I

Radiology Patient Coordinator (Mon-Fri)

Patient Access Specialist - Front Desk

Radiology Patient Coordinator - full-time flex

Contact Center Representative (up to $21.00 DOE)

Patient Services Coordinator III

PartnersACCESS Specialist (QP)-Remote-NC

Appointment Scheduler (full-time)

Medical Receptionist

Medical Office Administrator (1 + Years of Experience, Associate/Bachelor Degree)

Center Support Specialist

Center Support Specialist

Front Desk Coordinator

Health Customer Service Representative - Level 1

Patient Care Coordinator

Medical Front Desk Associate

Nurse Assistant I & Unit Secretary - Post Surgical - PRN

Scheduler Cancer Center

Remote Account Representative

I want to receive the latest job alert for patient services representative in winston salem, nc

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