Top 1 Phone operator Jobs in Winston Salem, Nc

Phone Operator
Carolinas Pain Institute —Winston-Salem, NC
- $16 - $18 an hour
- Full-time
- Microsoft Excel
- Administrative experience
- Organizational skills
- Free parking
- Paid holidays
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7d

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Phone Operator

Carolinas Pain Institute -
Winston-Salem, NC

Quick Apply

Job Details

Full-time
$16 - $18 an hour
7 days ago

Benefits

Free parking
Paid holidays
Disability insurance
Health insurance
Dental insurance
Paid time off
Family leave
Vision insurance
401(k) matching
Life insurance

Qualifications

Microsoft Excel
Operator switchboards
Phone communication
Administrative experience
Documentation tools
Telephone systems
Clerical experience
Productivity software
Technical Proficiency
Quality data entry
Office record organization
Customer data entry

Full Job Description

Job Summary

We are seeking a dynamic and highly organized Phone Operator to serve as the frontline communicator within our organization. In this vital role, you will manage a multi-line phone system, handle incoming and outgoing calls with professionalism, and ensure seamless communication across departments. Your energetic approach and exceptional communication skills will help create a positive experience for visitors, clients, and team members alike. This paid position offers an exciting opportunity to develop your administrative and customer service skills while supporting our daily operations.

Responsibilities

Manage multiple phone lines using advanced telephone systems and operator switchboards to direct calls efficiently and accurately.
Greet visitors warmly, verify their purpose of visit, and direct them appropriately, maintaining excellent phone etiquette at all times.
Handle all incoming calls with professionalism, providing clear information or transferring calls to the correct department or personnel.
Perform data entry tasks related to call logs, visitor records, and other administrative documentation using Microsoft Office tools.
Support front desk operations by managing office phone management systems, dispatching messages, and coordinating appointments or meetings.
Maintain detailed records of call activity, messages received, and other clerical data to ensure accurate communication flow.
Assist with basic clerical tasks such as typing correspondence, organizing files, and supporting office administrative functions as needed.

Requirements

Proven experience in a clerical or administrative role with a focus on phone call management or front desk duties.
Strong communication skills in English; multilingual or bilingual abilities are highly desirable to serve diverse callers effectively.
Familiarity with office technology including Microsoft Office Suite (Word, Excel), telephone systems, multi-line phone systems, and data entry tools.
Knowledge of telephone etiquette, telephony procedures, and operator switchboard operation to handle calls professionally.
Ability to manage high call volumes efficiently while maintaining accuracy and courtesy.
Excellent organizational skills with attention to detail for record keeping and documentation tasks.
Previous experience in customer service or medical terminology is a plus but not required; a positive attitude and eagerness to learn are essential.

Benefits

Competitive hourly pay (based on experience)
No nights, weekends, or major holidays
Paid time off and paid holidays
Health, Dental and Vision insurance options
Stable schedule and supportive team environment
Opportunity for growth in a specialty medical practice

Apply through Indeed with your résumé. Qualified candidates will be contacted promptly.

Benefits:

401(k) matching
Dental insurance
Disability insurance
Free parking
Health insurance
Life insurance
Paid time off
Vision insurance

Work Location: In person

Join our team as a Phone Operator and become the vital link that keeps our communication flowing smoothly! Your energetic approach combined with your technical proficiency will help us deliver outstanding service every day while supporting our organizational success.

Pay: $16.00 - $18.00 per hour

Benefits:

401(k) matching
Dental insurance
Family leave
Health insurance
Life insurance
Paid time off
Vision insurance

Work Location: In person

Quick Apply

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