Top 513 Support associate Jobs in Winston Salem, Nc

Support Services Associate
Winston-Salem State University —Winston-Salem, NC
- $33,540 - $58,335 a year
- Part-time
- High school diploma or GED
- Driver's License
- University
- Retirement plan
Administrative Support Associate
Winston-Salem State University —Winston-Salem, NC
- $33,540 - $54,455 a year
- Full-time
- Office
- High school diploma or GED
- University
- Retirement plan
Merchandise and Stocking Associate
Sam's Club —Winston-Salem, NC
- $18 - $26 an hour
- High school
- Sales
- Merchandising
- Paid jury duty
- Disability insurance
Sales Support Associate
Dillard's —Winston-Salem, NC
- Entry level
Client Support Associate
Triple C Solutions —High Point, NC
- $3,856.85 - $4,644.81 a month
- Full-time
- Office
- High school diploma or GED
- In-person
- Employee discount
- Professional development assistance
Quick Apply
Front Office Associate
Ideal Dental —Winston-Salem, NC
- Full-time
- Dental office
- Children
- Travel
- Paid holidays
- Health insurance
Quick Apply
6d
(USA) Backroom Associate - Sam's Club
Sam's Club —Winston-Salem, NC
- $18 - $26 an hour
- 18 years or older
- High school
- Merchandising
- Paid jury duty
- Disability insurance
Task Associate
Ulta Beauty, Inc. —Winston-Salem, NC
- Part-time
- Merchandising
- High school diploma or GED
- Fair chance
9d
Shipping Department Associate / Customer Support Representative
Anderic —Winston-Salem, NC
- $18 - $20 an hour
- Full-time
- Ability to lift 50 pounds
- In-person
- Entry level
Quick Apply
7h
Front Desk Care Associate
Apogee Behavioral Medicine Management Services —Winston-Salem, NC
- $18 - $22 an hour
- Full-time
- Background check
- OSHA
- Customer service
- Health insurance
- Dental insurance
Quick Apply
14d
Selling Associate-Hanes Mall
Victoria's Secret —Winston-Salem, NC
- $12.00 - $14.25 an hour
- Part-time
- Cleaning
- Fair chance
- Entry level
- Employee assistance program
- Flexible schedule
Stock Associate
J.Crew Factory —Winston-Salem, NC
- Part-time
- 18 years or older
- Merchandising
- Entry level
- Store discount
- Commuter assistance
Seasonal Associate - Winston Salem
Belk —Winston-Salem, NC
- Part-time
- Computer literacy
- Merchandising
- Windows
Seasonal Retail Sales Associate - Wake Forest University Store - Bookstore B1351
Follett —Winston-Salem, NC
- $17.50 an hour
- Weekends as needed
- Background check
- 18 years or older
- Computer literacy
- Flexible schedule
Customer Support Associate - 1st Shift
Maxim Label & Packaging, High Point —High Point, NC
- $18.50 - $21.50 an hour
- Full-time
- Microsoft Excel
- Microsoft Outlook
- ERP systems
- Health insurance
- Dental insurance
Quick Apply
5d
Student- IT Help Desk Associate
Salem Academy and College —Winston-Salem, NC
- Part-time
- Classroom
- Office
- University
Quick Apply
Sales Associate
Five Below Inc —Winston-Salem, NC
- From $11 an hour
- Part-time
- Travel
- 16+ years old
- Entry level
- Health insurance
- On-the-job training
Quick Apply
Industrial Warehouse Associate
Ferguson Enterprises, LLC —Winston-Salem, NC
- $17.41 - $26.11 an hour
- Full-time
- Background check
- 18 years or older
- Mid-level
- Paid parental leave
- Health insurance
Retail Sales Associate
Gap —Winston-Salem, NC
- Part-time
- Continuous improvement
- Entry level
- Store discount
- Employee stock purchase plan
Retail Sales Associate (PT)
New Balance —Winston-Salem, NC
- $11.90 - $17.85 an hour
- Part-time
- Entry level
- Retail sales
- Disability insurance
- Health insurance

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Support Services Associate

Winston-Salem State University -
Winston-Salem, NC

Apply Now

Job Details

Part-time
$33,540 - $58,335 a year

Benefits

Retirement plan

Qualifications

Driver's License

Full Job Description

Position Details

Classification Information

Position Classification Title

Support Services Associate

FLSA

Non-Exempt

Position Class

11900

Position Overview

Join the Ramily!

Join the Ramily!

Winston-Salem State University (WSSU) is a distinguished institution that combines academic excellence, community engagement, and a commitment to fostering student success. We are proud to be North Carolina’s only university to earn the distinguished designation of Opportunity College by the Carnegie Classifications of Higher Education and the American Council on Education (ACE). WSSU is dedicated to preparing students for leadership roles through rigorous programs in health sciences, business, education, and the humanities. Known for its supportive environment, the university fosters a close-knit community that nurtures both professional and academic excellence.

Situated in Winston-Salem, North Carolina—known as the city of Arts and innovation, WSSU provides students with opportunities to engage in a dynamic mix of professional, social, and cultural experiences. Winston-Salem is home to thriving arts, healthcare, and technology sectors, offering both students and faculty unique collaboration opportunities and professional development pathways.

With its beautiful campus, strong sense of community, and dedication to fostering personal and professional growth, Winston-Salem State University is an ideal place to teach, work, and learn.

Find information about our current benefits and retirement options, our holiday schedule, and other discounts and perks at the links below:

UNC System Employee Benefits Central

UNC System Retirement Benefits

WSSU Holiday Schedule

WSSU Discounts and Perks

Position Summary

Winston-Salem State University is seeking a Support Services Associate to join the team in the Mail Center. This position provides accurate and efficient mail and package services to students, faculty, staff, and University departments. Responsibilities include operating the retail service window, receiving and processing incoming and outgoing mail and packages, sorting and distributing campus mail, maintaining package tracking records, and assisting customers with postal and shipping needs.

The ideal candidate is organized, detail-oriented, service-minded, and comfortable working in a fast-paced environment with frequent customer interaction.

Key Responsibilities

The Support Services Associate will:

Receive, sort, process, and distribute USPS mail, interoffice mail, and packages from commercial carriers.
Process outgoing letters, packages, certified mail, priority mail, and other shipments.
Operate postage meters, scanners, scales, computers, package tracking systems, and other Mail Center equipment.
Provide front-line customer service at the Mail Center service window.
Assist students, faculty, and staff with package pickup, mailing, shipping, and general Mail Center inquiries.
Verify identification and obtain required signatures for accountable mail and packages.
Maintain accurate package tracking, delivery, pickup, and return records.
Deliver and retrieve mail and packages from designated locations across campus.
Research and resolve incorrectly addressed, unidentified, undeliverable, or missing mail and packages.
Maintain a secure, organized mail processing and package storage area.
Assist with bulk mailings, departmental mailings, and special University projects.
Monitor mailing supplies and report equipment, safety, or operational concerns.
Provide backup support during absences, peak periods, and high-volume operations.
Perform other related duties as assigned.

Minimum Education and Experience

High school diploma or equivalency and demonstrated possession of the competencies necessary to perform the work; or an equivalent combination of training and experience.

Experience in customer service, mail services, shipping and receiving, package handling, retail operations, logistics, or a related environment is preferred.

Primary Function of Organizational Unit

The mission of Business Services Department is to provide quality services to the university community in the areas of Auxiliary Services, Passport, Postal Services, Ticket Office, Food Service, Bookstore, Ram Graphics and the Office of Conferences and Institutes in the manner that all auxiliary and support units assigned to the department operates efficiently within the definition and guidelines established in the University Trust Fund Authorization document.

Position Information

Position Number

707025

Competency Level

Contributing

Working Position Title

Support Services Associate

Building and Room No.

Thompson Center G09

Work Hours: From [time] to [time] on [days] of [week]

10am - 2pm Monday- Friday (Flexible)

Hours per week

Months per year

Appointment Type

Permanent Part time

If Time Limited.

Appointment Length.

DHR Assigned Fields

FTE

Requirements and Preferences

Position required to work during periods of adverse weather or other emergencies

Not Mandatory

Position required to work On-Call/Emergency Callback

Minimum Experience/Education

High school diploma or equivalency.

Preferred Years Experience, Skills, Training, Education

Experience in customer service, mail services, shipping and receiving, package handling, retail operations, logistics, or a related environment is preferred.

Required License or Certification

Valid US Driver’s License

Valid US Driver's License

Yes

Commercial Driver's License Required

Physical Required

Yes

List any other medical/drug tests required

Posting Details

Posting Number

SPA01049P

Internal Posting Only

Time Limited Position

Appointment Length

State Salary Range

$33,540 - $58,335

Internal Salary Range

$18,820

Open Date

07/31/2026

Close Date

08/21/2026

Open Until Filled

Special Instructions Summary

Please Note: A criminal background check will be conducted on candidate finalist prior to the offer of employment.

If no applicants apply who meet the required competency and T&E requirements, then management may consider other applicants. Salary would be determined based on competencies, equity, budget, and market considerations.

Resumes will not be accepted in lieu of completing an electronic application. The application must be competed in full detail (including work history) for your qualifications to be considered.

Failure to complete the application completely may result in you not being considered for the vacant position.

Your application for the position will not be complete until you receive an online confirmation number at the end of the process of applying for a position.

Key Responsibilities and Related Competencies

Competency

Knowledge - Program

Describe the specific job duties related to this competency

Mail and Package Processing

The incumbent should understand the general mail services operations in order to review mail and information for completeness and accuracy. The incumbent will be responsible for maintaining records for incoming mail/outgoing mail in order to ensure charges are accurately charged to the appropriate departments. Responsible for metering of outgoing USPS mail using Pitney Bowes system. Ensure accurate charges are posted to the appropriate departments.
Receive, sort, process, and distribute incoming U.S. Postal Service mail, interoffice mail, and packages from commercial carriers.
Verify recipient information and ensure mail and packages are routed to the appropriate individual or department.
Process outgoing letters, parcels, certified mail, priority mail, and other shipments in accordance with established procedures.
Operate postage meters, mailing equipment, scanners, and package tracking systems.
Ensure appropriate postage and shipping methods are applied to outgoing items.
Maintain appropriate security and chain of custody for accountable, certified, registered, and trackable mail.
Research and resolve incorrectly addressed, undeliverable, or unidentified mail and packages.
Prepare mail and packages for campus distribution.

Percentage Of Time

Competency

Client/Customer Service

Describe the specific job duties related to this competency

Retail Window & Customer Service

Provide front-line customer service at the Mail Center service window.
Assist students, faculty, and staff with mailing, shipping, package pickup, and general Mail Center questions.
Verify identification and obtain appropriate signatures when releasing packages or accountable mail.
Explain available postal and shipping options, rates, procedures, and delivery expectations.
Assist customers in properly preparing packages and mail for shipment.
Respond professionally to questions, concerns, missing package inquiries, and service issues.
Refer complex issues to the appropriate supervisor or carrier when necessary.
Maintain a welcoming, professional, and service-oriented environment.

Percentage Of Time

Competency

Knowledge - Professional

Describe the specific job duties related to this competency

Campus Mail Distribution

Sort and organize interoffice and departmental mail according to established campus delivery routes.
Deliver and retrieve mail and packages from designated campus locations.
Ensure timely and accurate delivery to University departments.
Obtain signatures or other documentation for accountable items when required.
Coordinate special deliveries and large-volume departmental mailings.
Maintain familiarity with University buildings, departments, offices, and organizational changes affecting mail delivery.
Assist with modifying delivery routes as campus needs change.

Package Tracking & Record Maintenance

Enter package and mail information into applicable tracking systems.
Maintain accurate records of incoming and outgoing accountable mail.
Document package receipt, notification, pickup, delivery, and return activity.
Research package status and assist customers with tracking inquiries.
Maintain records in accordance with University procedures and applicable retention requirements.
Prepare basic reports regarding package volume, undeliverable items, service activity, or other Mail Center operations as requested.

Percentage Of Time

Competency

Equipment Operation

Describe the specific job duties related to this competency

Mail Center Operations

Operate Mail Center equipment, including postage meters, scales, scanners, printers, computers, carts, and other mailing equipment.
Maintain an organized and secure mail processing and package storage area.
Monitor basic inventory of mailing supplies and notify the supervisor when supplies need to be reordered.
Assist with bulk mailings and special University mailing projects.
Follow established procedures for handling confidential, sensitive, or valuable mail.
Maintain compliance with University policies and applicable postal requirements.
Report equipment problems, safety concerns, or operational issues to the supervisor.

Percentage Of Time

Competency

Client/Customer Service

Describe the specific job duties related to this competency

And other duties may apply.

Provide backup support to other Mail Center employees during absences, peak periods, and high-volume operations.
Participate in training, meetings, and University professional development activities.
Assist with special projects and University events requiring mailing or distribution support.
Perform other related duties as assigned.

Percentage Of Time

Apply Now

Refine Your Search

support associate jobs in winston salem, nc

Support Services Associate

Administrative Support Associate

Merchandise and Stocking Associate

Sales Support Associate

Client Support Associate

Front Office Associate

(USA) Backroom Associate - Sam's Club

Task Associate

Shipping Department Associate / Customer Support Representative

Front Desk Care Associate

Selling Associate-Hanes Mall

Stock Associate

Seasonal Associate - Winston Salem

Seasonal Retail Sales Associate - Wake Forest University Store - Bookstore B1351

Customer Support Associate - 1st Shift

Student- IT Help Desk Associate

Sales Associate

Industrial Warehouse Associate

Retail Sales Associate

Retail Sales Associate (PT)

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