Client Experience Coordinator
PeopleFirst Healthcare —Clermont, FL
- Full-time
- Background check
- Skilled nursing facility
- Mid-level
Quick Apply
Client Coordinator
Maxim Healthcare Services —Maitland, FL
- $20 - $22 an hour
- Full-time
- Background check
- Customer service
- Office
- Profit sharing
- Commuter assistance
Quick Apply
11d
Client Success Coordinator
Anderson Business Advisors —Orlando, FL
- $50,000 - $55,000 a year
- Full-time
- Hybrid work
- Background check
- Word processing
- Pass drug screening
- Paid holidays
- Disability insurance
Quick Apply
Client Care Coordinator
Kirkman Road Veterinary Clinic —Orlando, FL
- Full-time
- Computer literacy
- High school diploma or GED
- Typing
Receptionist / Office Coordinator
Phoenix Property Group —Orlando, FL
- $18 - $25 an hour
- Full-time
- Office
- Administrative experience
- In-person
Quick Apply
2d
Construction Project Delivery and Client Coordinator
FeverUp —Orlando, FL
- $1,000 - $1,300 a week
- Construction site
- Mid-level
- In-person
Quick Apply
10d
Production Coordinator
Live Nation —Lake Buena Vista, FL
- Full-time
- Microsoft Word
- Hospitality
- Microsoft Outlook
Venue Coordinator
5959 West Event Venue —Orlando, FL
- $17 - $20 an hour
- Part-time
- Inventory management
- Computer literacy
- Mid-level
- Flexible schedule
Quick Apply
CARE COORDINATOR
Aspire Health Partners —Orlando, FL
- Full-time
- Adults
- Bachelor's degree
- Case management
- 403(b) matching
- Health savings account
Quick Apply
Entry Level Project Coordinator (5682)
Three Saints Bay, LLC —Orlando, FL
- Online Application
- Background check
- Office
- Bachelor's degree
Quick Apply
Client Care Coordinator
Serotonin Centers —Lake Nona, FL
- Part-time
- HIPAA
- Organizational skills
- Communication skills
- Employee discount
Quick Apply
Customer Success Support Coordinator
Miller Cooper —Winter Park, FL
- $60,000 - $65,000 a year
- Weekends as needed
- Remote
- Mid-level
- 3 years
- US work authorization
Quick Apply
Sports Development Coordinator
Walt Disney World Resort —Kissimmee, FL
- Weekends as needed
- Microsoft Excel
- Microsoft Outlook
- Marketing
- Health insurance
4d
Client Experience Coordinator
Lacaza Stone Atelier —Orlando, FL
- $45,000 - $55,000 a year
- Full-time
- Background check
- Spanish
- Google Workspace
- Paid training
- Paid holidays
Quick Apply
Project Coordinator, Florida
Whitco Roofing, Inc —Altamonte Springs, FL
- $45,000 - $52,000 a year
- Full-time
- Bilingual
- Spanish
- Construction site
- Health insurance
- Dental insurance
Quick Apply
Home Health Aide
Assisting Hands Home Care West Orange —Mount Dora, FL
- $15 - $17 an hour
- Weekends as needed
- Background check
- CPR Certification
- Caregiving
- Professional development assistance
- Flexible schedule
Quick Apply
Home Health Aide
Assisting Hands Home Care West Orange —Clermont, FL
- $15 - $17 an hour
- Part-time
- Background check
- CPR Certification
- High school diploma or GED
- Professional development assistance
- Flexible schedule
Quick Apply
HIV Tester & Peer Counselor
Harmony Healthcare Orlando —Orlando, FL
- $18 - $21 an hour
- Weekends as needed
- Background check
- Spanish
- Microsoft Excel
- 403(b) matching
- Mileage reimbursement
Quick Apply
3d
Nurse Manager of Surgical Services
SHR Talent —Sanford, FL
- Full-time
- Acute care
- Nursing
- Surgery
Quick Apply
Commercial HVAC/Refrigeration Service Technician (Central Florida)
Pro-Air Mechanical Inc. —Orlando, FL
- $70,000 - $95,000 a year
- Overtime
- Hybrid work
- Mid-level
- High school diploma or GED
- Ob/Gyn
- Health insurance
- Dental insurance
Quick Apply
12d

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client coordinator jobs near winter garden, fl

Client Experience Coordinator

PeopleFirst Healthcare -
Clermont, FL

Quick Apply

Job Details

Full-time

Qualifications

Performance Reporting
Conflict management
Productivity software

Full Job Description

Client Experience Coordinator

Position Summary

The Client Experience Coordinator serves as a key liaison between residents, families, and facility staff to ensure an exceptional experience throughout the resident’s stay. This role focuses on satisfaction, communication, service recovery, and overall quality of life, combining principles from social services and hospitality to create a welcoming, responsive, and supportive environment.

Key Responsibilities

Resident & Family Experience
Serve as the primary point of contact for residents and families regarding concerns, feedback, and service requests
Conduct regular resident and family check-ins to assess satisfaction and identify needs
Facilitate smooth admissions, transitions, and discharges in collaboration with interdisciplinary teams

Customer Service & Hospitality

Promote a culture of hospitality and service excellence throughout the facility
Train and coach staff on customer service best practices and communication techniques
Coordinate welcome experiences for new residents and families
Service Recovery & Issue Resolution
Respond promptly to concerns or complaints and ensure timely resolution
Document, track, and analyze feedback trends to improve service delivery
Collaborate with department heads to implement corrective actions

Social Services Collaboration

Work closely with Social Services, Nursing, and Activities teams to support resident psychosocial well-being
Assist in care planning meetings as needed to represent resident experience perspectives
Advocate for resident rights and dignity in all interactions

Quality Improvement

Monitor satisfaction surveys and develop action plans for improvement
Support regulatory compliance related to resident rights and quality of care (in line with Florida and federal guidelines)
Participate in quality assurance/performance improvement (QAPI) initiatives

Community & Engagement

Help coordinate events, family engagement activities, and community outreach efforts
Foster a positive, inclusive, and engaging environment for residents and visitors

Qualifications

Bachelor’s degree preferred in Social Work, Healthcare Administration, Hospitality, Communications, or related field
Minimum 1–3 years of experience in:
Skilled nursing, assisted living, or healthcare OR
Hospitality, guest services, or customer experience roles

Required Skills

Strong interpersonal and communication skills
Conflict resolution and problem-solving abilities
High level of empathy, professionalism, and emotional intelligence
Ability to manage multiple priorities in a fast-paced environment
Proficiency in Microsoft Office and basic data tracking/reporting

Preferred Qualifications

Experience in a skilled nursing or long-term care setting
Knowledge of Florida healthcare regulations and resident rights
Background in social services or case management
Experience with customer satisfaction tools or survey platforms

Equal Employment Opportunity Statement
We are committed to providing a workplace free from discrimination, harassment, and retaliation. Employment decisions are made without regard to race, color, religion, sex, national origin, age, disability, genetic information, or any other protected status, and are based on merit and qualifications.

Our facility uses the Florida Background Screening Clearinghouse, a statewide system for background screenings and compliance with Section 435.12, Florida Statutes. Learn more at https://info.flclearinghouse.com

Quick Apply

Refine Your Search

client coordinator jobs in winter garden, fl

Client Experience Coordinator

Client Coordinator

Client Success Coordinator

Client Care Coordinator

Receptionist / Office Coordinator

Construction Project Delivery and Client Coordinator

Production Coordinator

Venue Coordinator

CARE COORDINATOR

Entry Level Project Coordinator (5682)

Client Care Coordinator

Customer Success Support Coordinator

Sports Development Coordinator

Client Experience Coordinator

Project Coordinator, Florida

Home Health Aide

Home Health Aide

HIV Tester & Peer Counselor

Nurse Manager of Surgical Services

Commercial HVAC/Refrigeration Service Technician (Central Florida)

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