Top 8 Business intelligence Jobs in Winter Haven, Fl

Analyst, Senior Data
Royal Caribbean Group —Lakeland, FL
- Mid-level
- Office
- SQL
Bi-Lingual Board-Certified Behavior Analyst (BCBA) (Manhattan)
High Five Cares —United States
- $90 - $100 an hour
- Part-time
- Experience working with individuals with developmental disabilities
- Spanish
- Data analysis skills
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5d

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Analyst, Senior Data

Royal Caribbean Group -
Lakeland, FL

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Job Details

Qualifications

Data modeling
Data visualization software proficiency
Business intelligence tools
Productivity software
Query management
Data visualization projects
Data warehouse
Cross-functional communication
Data analysis software

Full Job Description

Journey with us! Combine your career goals and sense of adventure by joining our incredible team of employees at Royal Caribbean Group We are proud to offer a competitive compensation and benefits package and excellent career development opportunities each offering unique ways to explore the world

We are proud to be the vacation-industry leader with global brands — including Royal Caribbean International Celebrity Cruises and Silversea Cruises — the most innovative fleet and private destinations and the best people Together we are dedicated to turning the vacation of a lifetime into a lifetime of vacations for our guests

This position will be working from Florida

Position summary:

The Contact Center Analytics & Solutions team is looking for highly motivated Sr Data Analyst who will be responsible for leveraging analytics to drive key performance metrics identify operational efficiencies and work on projects that empower our end users to work efficiently The right person for this role has exceptional analytical capabilities thrives in a fast-paced environment loves problem-solving is a great communicator and is passionate about our end user experience

Essential Duties and Responsibilities:

Conduct analysis to drive valuable business insights using internal analytics tools

ie SQL to access and manipulate from disparate data sources
address speed performance issues
and relationships across contact centers
Perform more complex quantitative and qualitative analysis for business processes and projects
customer segmentation and forecasting
develop contact center gamification strategies
and solutions that empower internal teams operate efficiently
Proactively recommend new and innovative ideas/approaches to address changing needs that support performance for both tactical and strategic decision-making for contact centers
conduct query reviews and advise on optimizing queries to ensure quality deliverables
coaching/mentoring and developing cross functional relationships with team members

Qualifications Knowledge & Skills:

4+ years of relevant work experience in analytics

data centric role and/or business intelligence related field
Strong analytical skills – with a proficient ability to read/write complex SQL queries for data analysis
relationship entity diagrams and relational databases
) and strong storytelling skills for technical and non-technical audiences
Access
and be able to translate business objectives into actionable analysis
and execute on critical process improvement and projects
written skills and ability to work in global environment
empathizing with their challenges and opportunities
execution and ownership
Familiarization with Sales and Contact Center environments

Preferred Qualifications

CSPO Certification and formal understanding of Agile Scrum practices
Business or equivalent
Other programing knowledge skills (Python)
Project management experience
AS400 or equivalent mainframe system

We know there's a lot to consider As you go through the application process our recruiters will be glad to provide guidance and more relevant details to answer any additional questions Thank you again for your interest in Royal Caribbean Group We'll hope to see you onboard soon!

No immigration sponsorship is offered

Agency and Third-Party Submissions: Please note this is a direct search by the Company and applications through agencies and other third parties will not be accepted nor will fees be paid for unsolicited resumes Any unsolicited resumes will be considered the Company's property

It is the policy of the Company to ensure equal employment and promotion opportunity to qualified candidates without discrimination or harassment on the basis of race color religion sex age national origin disability sexual orientation sexuality gender identity or expression marital status or any other characteristic protected by law Royal Caribbean Group and each of its subsidiaries prohibit and will not tolerate discrimination or harassment

Nearest Major Market: Lakeland

Apply Now

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business intelligence jobs in winter haven, fl

Analyst, Senior Data

Bi-Lingual Board-Certified Behavior Analyst (BCBA) (Manhattan)

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