Top 7 Client services associate Jobs in Winter Haven, Fl

Client Service Representative
Veterinary Healthcare Associates, Inc —Winter Haven, FL
- $16 - $20 an hour
- Full-time
- Bilingual
- Hospitality
- Mid-level
Quick Apply
Personal Lines Senior Associate Client Representative
World Insurance Associates LLC —Lakeland, FL
- Full-time
- Mid-level
- Office
- High school diploma or GED
Quick Apply
9d
Consumer Loan Specialist - Sales Customer Service
Republic Finance, LLC —Lakeland, FL
- $32,000 a year
- Full-time
- Computer literacy
- Pass drug screening
- Office
- Paid holidays
- Disability insurance
Inside Sales & Customer Support Coordinator
Danielle Fence & Outdoor Living —Mulberry, FL
- Microsoft Excel
- Microsoft Outlook
- Office
Sr. Consumer Loan Specialist - Sales Customer Service
Republic Finance, LLC —Lakeland, FL
- $36,000 a year
- Full-time
- Pass drug screening
- Mid-level
- Office
- Paid holidays
- Disability insurance

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Client Service Representative

Veterinary Healthcare Associates, Inc -
Winter Haven, FL

Quick Apply

Job Details

Full-time
$16 - $20 an hour

Qualifications

Emotional support in crisis intervention
Patient scheduling systems
Customer relationship building
AI tools proficiency
Medical scheduling
Emotional safety support
Healthcare software applications

Full Job Description

Deliver Exceptional Experiences for People and PETS!

Veterinary Healthcare Associates (VHA) is seeking a compassionate, service-driven Client Service Representative to join our team. As the first and last impression of our hospital, you play a critical role in creating exceptional experiences for clients, supporting patient care, and helping families navigate every stage of their pet's healthcare journey.

Unlike traditional veterinary hospitals, VHA brings General Practice, Emergency, and Specialty Services together on one campus, creating a dynamic environment where exceptional communication, compassion, and teamwork are essential.

This role is ideal for someone who thrives in a fast-paced environment, enjoys building meaningful relationships, embraces technology, and is passionate about helping people, pets, and the planet become healthy, happy, and healed.

Responsibilities

Deliver exceptional client service in person, over the phone, and through digital communication channels
Schedule appointments and coordinate patient visits across multiple hospital services
Accurately process payments, treatment plans, and client documentation
Support clients through routine visits, specialty consultations, and emergency situations with empathy and professionalism
Maintain accurate patient and client records
Utilize hospital software, communication platforms, and technology tools to support efficiency and client experience
Collaborate with veterinarians, technicians, and hospital teams to ensure seamless patient care
Resolve client concerns professionally and escalate issues when appropriate
Maintain a welcoming, organized, and client-focused reception environment

Required:

Minimum of 2 years of experience in client service, hospitality, healthcare, veterinary medicine, or a similar customer-focused environment
Exceptional communication and interpersonal skills
Demonstrated ability to remain composed and professional in emotionally charged situations
Strong organizational skills and attention to detail
Ability to multitask and prioritize effectively in a fast-paced environment
Comfort using technology, scheduling platforms, communication systems, and AI-enabled tools
Commitment to delivering an exceptional client experience

Preferred:

Veterinary hospital, medical office, or specialty healthcare experience
Familiarity with veterinary software platforms and scheduling systems
Understanding of veterinary terminology and treatment workflows
Bilingual communication skills

Why Join VHA?

At VHA, we believe exceptional patient care starts with exceptional client experiences. Our Client Service Representatives are valued members of the healthcare team and play an essential role in supporting patients, clients, and hospital operations.

What You'll Find at VHA:

A mission-driven organization dedicated to helping people, pets, and the planet become healthy, happy, and healed
Opportunities for professional growth and career development
A collaborative culture focused on compassion, teamwork, and service excellence
Competitive compensation and comprehensive benefits
An award-winning workplace, including recognition as a Best Place to Work
Modern workplace amenities, including an onsite café, fitness center, meditation pod, and wellness-focused events
Access to advanced veterinary medicine, specialty services, and innovative technology
The opportunity to make a meaningful impact on clients, patients, and teammates every day

Veterinary Healthcare Associates is an Equal Opportunity Employer committed to creating a diverse and inclusive workplace.

Quick Apply

Refine Your Search

client services associate jobs in winter haven, fl

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