Top 27 Senior account representative Jobs in Winter Haven, Fl

Account Coordinator
WellDyne —Lakeland, FL
- Mid-level
- Office
- Bachelor's degree
Quick Apply
Sr. Facilities Manager
Cushman & Wakefield —Winter Haven, FL
- $116,450 - $137,000 a year
- Full-time
- Microsoft Excel
- 5 years
- Computer literacy
- Health savings account
- Disability insurance
Quick Apply
Rep, Celebrity Inside Sales
Royal Caribbean Group —Lakeland, FL
- Weekends as needed
- Mid-level
- Travel
- Training & development
Personal Lines Senior Associate Client Representative
World Insurance Associates LLC —Lakeland, FL
- Full-time
- Mid-level
- Office
- High school diploma or GED
Quick Apply
13d
Area Manager Home Health
Enhabit Home Health & Hospice —Lakeland, FL
- Full-time
- Mid-level
- Driver's License
- Driving
- Health insurance
- Dental insurance
FIU Director Customer Risk (Remote)
South State Bank —Winter Haven, FL
- $116,153 - $185,543 a year
- 8 hour shift
- Remote
- 7 years
- Word processing
- Bachelor's degree
Customer Service Specialist (Healthcare)- Lakeland, FL
GETIX HEALTH —Lakeland, FL
- $16 an hour
- Spanish
- HIPAA
- English
- AD&D insurance
- Disability insurance
Quick Apply
Human Resources and Civil Service Director
City of Lakeland, FL —Lakeland, FL
- $24,500 a year
- Full-time
- Writing skills
- 3 years
- Master's degree
- Free parking
- Paid jury duty
Customer Service Manager (Bilingual)
RB Global —Davenport, FL
- $19.52 - $24.40 an hour
- Full-time
- Spanish
- English
- Mid-level
- Health insurance
- Dental insurance
Quick Apply
21h
QSR Supervisor Trainee- External
Circle K —Bartow, FL
- ServSafe
- Mid-level
- Driver's License
- Health savings account
- AD&D insurance
Sales Development Representative
New Age Logistics —Lakeland, FL
- $50,000 - $65,000 a year
- Full-time
- Microsoft Word
- Background check
- Spanish
- Health savings account
- AD&D insurance
Quick Apply
Lifeguard II
City of Lakeland, FL —Lakeland, FL
- $21.40 - $31.44 an hour
- Overtime
- Background check
- CPR Certification
- Microsoft Excel
- Free parking
- Paid jury duty
Sr General Superintendent
Gilbane —Lakeland, FL
- Construction site
- Engineering
- 11+ years
- Profit sharing
- Health insurance
5d
Wireless Client Representative
Infinity Florida —Plant City, FL
- $56,678.16 - $62,910.55 a year
- Full-time
- Background check
- In-person
- Associate's degree
- 401(k)
- Employee discount
Quick Apply
6d
Sr General Superintendent
Gilbane Building Company —Lakeland, FL
- Full-time
- Construction site
- Engineering
- 11+ years
- Profit sharing
- Health insurance
4d
Bilingual Customer Service Representative
Community Choice Financial Family of Brands —Lakeland, FL
- $15.50 an hour
- Weekends as needed
- Background check
- 18 years or older
- Spanish
- Paid training
- Health savings account

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Account Coordinator

WellDyne -
Lakeland, FL

Quick Apply

Job Details

Qualifications

Computer operation
Customer communication
Documentation tools
Desktop applications
Productivity software

Full Job Description

At our company, we move fast, adapt quickly, and turn challenges into opportunities—all while keeping quality at the heart of everything we do. We believe that work should be a positive and respectful place, and that with the right mindset, anything is achievable.

Our Vision:

Fulfill the essential promise of pharmacy care and help people to live to their healthiest, happiest, and fullest potential.

Our Mission:

To be the disruptive force that drives meaningful change within pharmacy services.

Summary

The Account Coordinators are responsible for assisting the Account Team in the service of his/her assigned accounts which includes web-tool training, eligibility help, trouble-shooting plan or member issues, report requests, and coordination with internal departments to fulfill day-to-day client needs or requests. This position will also assist in plan implementation and interaction for plan updates and changes when required.

Essential Duties and Responsibilities:

Provides day-to-day support to clients and client representatives regarding various issues such as eligibility, claims or rejected claims, co-pay questions, and member information.
Provides timely and accurate answers to issues/inquiries from internal and external sources.
Assists the Account Team in the account implementation process–including attendance of client implementation meetings, review of plan set-up and processing of member materials.
Escalates high priority or reoccurring issues to the appropriate Client Services team member to ensure resolution; may require running reports, investigating causes and flagging the problem for follow-up.
Maintains professional interdepartmental relations and communication on all client service issues.
Submits required paperwork to other departments through processing tools
Assists in servicing the total customer relationship requiring interaction with medical administrators, brokers, consultants, legal personnel, trustees, etc.
Requires knowledge and use of multiple proprietary software systems and functions.
Other duties as assigned.

Education and Experience

Bachelor’s degree in Health Administration, Business, or related field desired. Proven industry experience may be acceptable in lieu of degree.
Previous experience in client services or account management is preferred.
Requires ongoing learning in the pharmacy benefit management industry and continuous product knowledge development in the areas of healthcare and PBM, company specific product offerings, basic pricing components, and company capabilities and limitations.

Knowledge, Skills, and Abilities

Ability to communicate with all levels of people in a manner which illustrates superior professionalism.
Excellent interpersonal skills for dealing with clients, peers, other departments, and senior management.
Excellent written communication and documentation skills.
Ability to manage multiple projects to successful conclusion.
Must have the ability to use logical methods to address problems and develop effective solutions ensuring customer expectations are met or exceeded.
Ability to identify developing problems and take actions as needed.
Must have advanced attention to detail with the ability to prioritize and meet deadlines.
Ability to organize information in a clear and concise manner.
Must have working knowledge desktop computer applications in the MS Office Suite.
Requires knowledge and use of multiple proprietary or industry software systems and functions.
Ability to adapt and be flexible in a variety of situations.
Ability to multitask and possess excellent time management skills.
Ability to analyze and interpret data/issues to identify root cause and resolution.
Must be able to work independently as well as support and contribute to team goals.
Follows all policies and procedures related to job responsibilities and participates in the development and maintenance of departmental policies and procedures for Client Services, as appropriate.
Exhibits compliant and ethical behavior in the performance of job responsibilities, including complying with all applicable federal and state laws and regulations, WellDyne Code of Conduct, Business Ethics Policies and Procedures, and other policies and procedures applicable to position.
May require additional coverage times outside of regularly scheduled hours.

Work Environment / Physical Demands

This position is in a typical office environment which requires prolonged sitting in front of a computer. Requires hand-eye coordination and manual dexterity sufficient to operate standard office equipment including operation of standard computer and phone equipment. May have occasional high stress when dealing with customers/clients. Some travel may be required.

EOE M/F/D/V – WellDyne and HealthDyne are equal opportunity employer and prohibits discrimination of any kind. All employment decisions are based on business needs, job requirements, and individual qualifications, without regard to race, color, religion, gender, sexual orientation, gender identity, national origin, veteran or disability status, or any other protected status under federal, state, or local law.

Quick Apply

Refine Your Search

senior account representative jobs in winter haven, fl

Account Coordinator

Sr. Facilities Manager

Rep, Celebrity Inside Sales

Personal Lines Senior Associate Client Representative

Area Manager Home Health

FIU Director Customer Risk (Remote)

Customer Service Specialist (Healthcare)- Lakeland, FL

Human Resources and Civil Service Director

Customer Service Manager (Bilingual)

QSR Supervisor Trainee- External

Sales Development Representative

Lifeguard II

Sr General Superintendent

Wireless Client Representative

Sr General Superintendent

Bilingual Customer Service Representative

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