Description:
As our Resort Housekeeping Supervisor, you will oversee and manage the daily operations and performance of the Resort Housekeepers. You will ensure rental units, bath houses, offices, and meeting areas are clean and properly maintained.
This position may require flexible scheduling availability.
Requirements:
Job Requirements:
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Coordinate team member selection and development and ensures team members comply with appropriate policies and procedures
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Inspect and approve the team’s work performance
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Place orders for cleaning materials as needed; maintain and ensure to stay within budget guidelines
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Obtain pricing and place orders to ensure supply for rentals is adequately stocked
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Ensure all operations and safety procedures are properly followed
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Respond to guests' inquiries and complaints regarding resort housekeeping in a timely and professional manner
Job Qualifications:
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1-year prior housekeeping/cleaning experience, preferably in the hospitality industry
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Demonstrated knowledge of general janitorial work
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Knowledge of safety measures when using various cleaning chemicals
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Excellent verbal and written communication skills
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Ability to multitask
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Basic computer proficiency, including the ability to use email, the internet, and Microsoft Office
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. While performing the duties of this job, the employee is regularly required to stand, sit or walk for an extended period of time. While performing the duties of this job, the employee is regularly required to lift and/or move up to 25 pounds and occasionally lift and/or move up to 50 pounds. The number of hours you will be scheduled to work during the week is variable and is based on guest occupancy, season, staffing and other factors. IHM Outdoors is unable to guarantee a specific number of work hours per week.
Training:
IHM Outdoors is committed to employee development and displays that commitment with a formalized training and development program providing a clear path for any employee with a desire and aptitude to thrive in the hospitality business. As team members join IHM Outdoors from other organizations they too can build on that prior experience and find further growth opportunities within our company by utilizing the tools and resources offered.
Team Member Wellness Program: How We Thank You For All You Bring To The Team
Rewarding Benefits Package:
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Healthcare including Medical, Dental, and Vision Insurance
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HSA & FSA plans available!
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Dependent care FSA
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Identity Theft Protection Insurance
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Commuter benefits including transit & parking
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Pet Insurance
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PTO and Payroll Incentives for Annual Wellness Exams
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Employee Assistance Program
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Wellness Subscriptions including access to gyms, financial planning, counseling, and legal services
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Paid Sick and Vacation Time
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Family Leave
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401(k) Retirement plan - IHM Outdoors Matches 100% up to 3% of your salary and an extra 50% on the next 2% of your salary. 401(k) is fully vested upon the first contribution
Rewarding Hard Work:
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Incentive based bonus program
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Free room nights at our properties and employee discounts within your brand
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Discounts for friends and family within your brand
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Team Member recognition and bonus
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Discounted tickets to theme parks, musicals, movies, and more through Tickets at Work
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Career Growth through our in-house training program with a path personalized to your desired goals
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Referral bonus program to ANY of our locations
Equal Opportunity Employer
IHM Outdoors uses E-Verify to confirm work authorization in all municipalities where it is required by law.
