Top 2 Customer service coordinator Jobs in Winter Park Co

Guest Services Coordinator
Sun Outdoors Rocky Mountains —Granby, CO
- $16 - $18 an hour
- Full-time
- Ability to walk for extended periods
- Computer literacy
- Office
- Wellness program
- Commuter assistance
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Membership Sales Coordinator
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Service Operations/Project Coordinator
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Customer Service Lead Coordinator
Aramark —Groveport, OH
? One (1) year of call and customer service experience. This role will monitor staff performance and ensure customers' satisfaction.
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Guest Services Coordinator

Sun Outdoors Rocky Mountains -
Granby, CO

Quick Apply

Job Details

Full-time
$16 - $18 an hour

Benefits

Wellness program
Commuter assistance
Health savings account
Health insurance
Dental insurance
401(k)
Flexible spending account
Paid time off
Family leave
Employee assistance program
Vision insurance
401(k) matching
Employee discount
Referral program
Pet insurance

Qualifications

Office supply management
Customer communication
Proactive hotel and accommodations guest assistance
Client rapport building
Greeting customers
Filing
Hotel and accommodations guest check-out
Desktop applications
Office supply ordering
Newsletters (communication methods)
Productivity software
Phone call management

Full Job Description

Description:

As our Guest Services Coordinator, you will cover routine office/clerical responsibilities for one of our resorts. You will also serve as the face of the resort as you interact with current and prospective guests who come to the office with questions and concerns.

This is a full-time, year-round position that may require flexible scheduling availability.

Requirements:

Job Requirements:

Greet and establish rapport with guests
Field resort comments, suggestions, and complaints to the Resort Manager
Check guests in and out for their reservations
Perform general administrative duties such as answering phones, typing, copying, faxing, and filing
Complete and maintain resort records, reports, and files
Prepare and distribute resort communications such as rule reminders, violation notices, newsletters, etc.
Ensure office supplies are sufficiently stocked and prepare supply orders as needed
Assist with the preparation of marketing materials

Job Qualifications:

Intermediate computer proficiency, including the ability to use Microsoft Office, email, and the internet
Excellent written and verbal communication skills
Readily available and approachable for all guests while providing excellent guest service
Prior administrative experience is preferred
Resort office or property front desk experience is a plus

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. While performing the duties of this job, the employee is regularly required to stand, sit or walk for an extended period of time. While performing the duties of this job, the employee is regularly required to lift and/or move up to 10 pounds and occasionally lift and/or move up to 50 pounds. The number of hours you will be scheduled to work during the week is variable and is based on guest occupancy, season, staffing and other factors. IHM Outdoors is unable to guarantee a specific number of work hours per week.

Training:

IHM Outdoors is committed to employee development and displays that commitment with a formalized training and development program providing a clear path for any employee with a desire and aptitude to thrive in the hospitality business. As team members join IHM Outdoors from other organizations they too can build on that prior experience and find further growth opportunities within our company by utilizing the tools and resources offered.

Team Member Wellness Program: How We Thank You For All You Bring To The Team

Rewarding Benefits Package:

Healthcare including Medical, Dental, and Vision Insurance
HSA & FSA plans available!
Dependent care FSA
Identity Theft Protection Insurance Commuter benefits including transit & parking
Pet Insurance
PTO and Payroll Incentives for Annual Wellness Exams
Employee Assistance Program
Wellness Subscriptions including access to gyms, financial planning, counseling, and legal services
Paid Sick and Vacation Time
Family Leave
401(k) Retirement plan - IHM Outdoors Matches 100% up to 3% of your salary and an extra 50% on the next 2% of your salary. 401(k) is fully vested upon the first contribution

Rewarding Hard Work:

Incentive based bonus program
Free room nights at our properties and employee discounts within your brand
Discounts for friends and family within your brand
Team Member recognition and bonus
Discounted tickets to theme parks, musicals, movies, and more through Tickets at Work
Career Growth through our in-house training program with a path personalized to your desired goals
Referral bonus program to ANY of our locations

Equal Opportunity Employer

IHM Outdoors uses E-Verify to confirm work authorization in all municipalities where it is required by law.

Quick Apply

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customer service coordinator jobs in winter park co

Guest Services Coordinator

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