Top 18 Guest service agent Jobs in Winters Ca

Front Desk Agent
Fairfield Inn Vacaville —Vacaville, CA
- $17.00 - $17.50 an hour
- Computer literacy
- Hotel
- High school diploma or GED
Hotel Front Desk
Comfort Suites Hotel —Vacaville, CA
- $17 - $18 an hour
- Part-time
- Basic math
- English
- Hotel
Quick Apply
2d
Night Auditor/Front Desk Agent
Best Western Plus Dixon Davis —Dixon, CA
- $17 - $19 an hour
- Part-time
- Hotel
- High school diploma or GED
- In-person
Quick Apply
PM Supervisor - Front Desk Agent
Napa River Inn —Napa, CA
- $21 - $23 an hour
- Full-time
- Mid-level
- Supervising experience
- Accounting
- Free parking
- Health insurance
Quick Apply
5d
Guest Service Agent / Concierge
Senza —Napa, CA
- $20 - $21 an hour
- Part-time
- English
- Hotel
- High school diploma or GED
Quick Apply
Front Desk Sales Associate
Massage Envy —Davis, CA
- $16.89 an hour
- Choose your own hours
- Clinic
- Math
- Computer skills
- Wellness program
- Paid time off
Quick Apply
Night Auditor
Best Westen Sacramento —Sacramento, CA
- $17.90 an hour
- Weekends as needed
- Hotel
- Accounting
- In-person
Quick Apply
8d
Front Desk & At Your Service (AYS) Agent | Full Time
Carneros Resort and Spa —Napa, CA
- $21.99 - $22.00 an hour
- Weekends as needed
- High school diploma or GED
- Ability to sit for extended periods
- Computer skills
- Disability insurance
- Health insurance
Quick Apply
Front Desk Agent
Best Westen Sacramento —Sacramento, CA
- $16.90 an hour
- Full-time
- Computer literacy
- Hotel
- High school diploma or GED
Quick Apply
8d
Night Auditor
The Westin Sacramento Riverfront Hotel & Spa —Sacramento, CA
- $18 - $20 an hour
- Part-time
- Hotel
- High school diploma or GED
- Computer skills
- Wellness program
- Commuter assistance
Assistant General Manager
Fairfield Napa Residence Inn by Marriott —Fairfield, CA
- $80,000 - $85,000 a year
- Full-time
- Sales
- Inventory management
- Mid-level
- Profit sharing
- Health insurance
Quick Apply
Front Desk Agent
Napa Valley Hotel and Suites —Napa, CA
- $17 - $18 an hour
- Part-time
- Research
- Hotel
- Computer skills
Quick Apply
Front Desk Agent
Boardwalk IG Management LLC —Yountville, CA
- $21 - $23 an hour
- Weekends as needed
- Hotel
- Entry level
Quick Apply
Hotel Front Desk Agent
Rancho Caymus Inn —Rutherford, CA
- $20 an hour
- Weekends as needed
- Hotel
- High school diploma or GED
- Organizational skills
Quick Apply
12d
Reservations Agent
Boardwalk IG Management LLC —Yountville, CA
- $18 - $20 an hour
- Merchandising
- Hotel
- High school diploma or GED
Quick Apply
4d
Night Auditor
North Block Yountville —Yountville, CA
- From $25 an hour
- Part-time
- English
- Hotel
- Computer skills
- Dental insurance
- 401(k)
Quick Apply
Night Auditor
Boardwalk IG Management LLC —Yountville, CA
- $23 - $25 an hour
- Part-time
- Word processing
- Windows
- Hotel
Quick Apply

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PM Supervisor - Front Desk Agent
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Proven experience in hospitality management or hotel front desk supervisory operations, preferably with resort or hotel experience.
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Guest Services Representative - Hotel Winters, Winters, CA
Hotel Winters - Winters, CA —Winters, CA
Responds to telephone and in-person inquiries regarding reservations, hotel information and guest concerns. Assist guests with luggage upon their arrival to and…
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Leasing Professional
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Check phone messages several times throughout each day and return calls promptly. Complete the guest card and confirm accuracy upon completion.
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Front Desk Agent

Fairfield Inn Vacaville -
Vacaville, CA

Apply Now

Job Details

$17.00 - $17.50 an hour

Qualifications

Computer operation
Customer communication
Confidential information handling
Hotel policy compliance
Client rapport building
High school diploma or GED
Computer skills
Customer service problem-solving

Full Job Description

Compensation Type: Hourly Highgate Hotels:

Highgate is a leading real estate investment and hospitality management company with over $15 billion of assets under management and a global portfolio of more than 400 hotels spanning North America, Europe, the Caribbean, and Latin America. With a 30-year track record as an innovator in the hospitality industry, this forward-thinking company provides expert guidance through all stages of the property cycle, from planning and development through recapitalization or disposition. Highgate continues to demonstrate success in developing a diverse portfolio of bespoke lifestyle hotel brands, legacy brands, and independent hotels and resorts, featuring contemporary programming and digital acumen. The company utilizes industry-leading revenue management tools that efficiently identify and predict evolving market dynamics to drive outperformance and maximize asset value. With an executive team of seasoned hospitality leaders and corporate offices worldwide, Highgate is a trusted partner for top ownership groups and major hotel brands. www.highgate.com

Location:

Fairfield Inn Vacaville

370 Orange Drive

Vacaville, CA 95687

Overview:

The Front Office Agent is responsible for providing attentive, courteous and efficient service to all guests during check-in, throughout their stay, and at checkout, while maximizing room revenue and occupancy.

Responsibilities:

Answer inquires from guests regarding restaurants, transportation, entertainment, etc.
Follow all cash handling and credit policies.
Be aware of all rates, packages and special promotions as listed in the Red Book.
Be familiar with all in-house groups.
Be aware of closed out and restricted dates.
Obtain all necessary information when taking room reservations and follow the rate-quoting scenario.
Be familiar with hospitality terminology.
Have knowledge of emergency procedures and assist as needed.
Handle check-ins and checkouts in a friendly, efficient and courteous manner.
Use proper two-way radio etiquette at all times when communicating with other employees.
Fully comprehend and be able to operate all relevant aspects of the Front Desk computer system.
Be able to perform and complete all tasks and duties on the shift checklist in a timely and efficient manner.
Be able to complete a bucket check, room rate verification report, and housekeeping report.
Balance and prepare individual paperwork for closing of shift according to hotel standards.
Maintain and market promotions and guest programs.
Maintain a clean work area.
Assist guests with safe deposit boxes.

Qualifications:

College course work in related field helpful.
Experience in a hotel or a related field preferred.
High School diploma or equivalent required.
Computer experience required.
Customer Services experience preferred.
Maintain a warm and friendly demeanor at all times.
Must be able to effectively communicate both verbally and written, with all level of employees and guests in an attentive, friendly, courteous and service oriented manner.
Must be effective at listening to, understanding, and clarifying concerns raised by employees and guests.
Must be able to multitask and prioritize departmental functions to meet deadlines.
Approach all encounters with guests and employees in an attentive, friendly, courteous and service-oriented manner.
Maintain regular attendance in compliance with Highgate Hotel Standards, as required by scheduling, which will vary according to the needs of the hotel.
Maintain high standards of personal appearance and grooming, which includes wearing the proper uniform and nametag.
Comply with Highgate Hotel Standards and regulations to encourage safe and efficient hotel operations.
Maximize efforts towards productivity, identify problem areas and assist in implementing solutions.
Must be effective in handling problems, including anticipating, preventing, identifying and solving problems as necessary.
Must be able to understand and apply complex information, data, etc. from various sources to meet appropriate objectives.
Must be able to cross-train in other hotel related areas.
Must be able to maintain confidentiality of information.
Must be able to show initiative, including anticipating guest or operational needs.
Perform other duties as requested by management.

Apply Now

Refine Your Search

guest service agent jobs in winters ca

Front Desk Agent

Hotel Front Desk

Night Auditor/Front Desk Agent

PM Supervisor - Front Desk Agent

Guest Service Agent / Concierge

Front Desk Sales Associate

Night Auditor

Front Desk & At Your Service (AYS) Agent | Full Time

Front Desk Agent

Night Auditor

Assistant General Manager

Front Desk Agent

Front Desk Agent

Hotel Front Desk Agent

Reservations Agent

Night Auditor

Night Auditor

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