Key Responsibilities:
Enrollment & Sales Development
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Manage a pipeline of prospective students and families from initial inquiry through enrollment.
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Conduct high-volume outbound phone calls, emails, text messages, and virtual meetings with prospective families.
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Build rapport and establish trust with families while effectively communicating the value of St. John’s Northwestern Academy's education.
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Utilize consultative sales techniques to identify family needs, address objections, and guide families toward enrollment decisions.
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Consistently follow up with prospective families to maintain engagement and move them through the admissions funnel/
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Meet established enrollment, tour, application and conversion goals.
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Track all interactions and follow-up activities within the schools CRM system.
Recruitment & Outreach:
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Develop and execute recruitment strategies to attract qualified domestic and international students.
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Represent the Academy at recruitment events, school visits, educational fairs, virtual events, and open houses.
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Generate new leads through networking, referrals, partnerships, and community outreach efforts.
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Schedule and conduct personalized campus tours and virtual admissions presentations.
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Coordinate special visit experiences for prospective students and families.
Admissions Process Management:
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Guide Applicants through each step of the admissions and enrollment process.
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Review application materials and ensure completion of required documentation.
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Assist with admissions committee preparation and enrollment recommendations.
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Communicate admissions decisions and next-step requirements professionally and promptly.
Family Relationship Management:
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Serve as the primary point of contact for assigned prospective families.
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Deliver exceptional customer service throughout the recruitment and enrollment process.
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Address questions regarding academics, athletics, military leadership programs, boarding life, financial aid, and student services.
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Maintain consistent communication with families to ensure a positive admissions experience.
Data & Performance Management:
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Maintain accurate records of all prospect interactions and enrollment activities.
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Monitor inquiry, application, and enrollment conversion metrics.
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Prepare admissions reports and recruitment activity summaries.
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Utilize CRM reports to identify opportunities for increased engagement and enrollment growth.
Additional Responsibilities:
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Support admissions events, orientation programs, and enrollment initiatives.
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Collaborate with academic, athletic, residential and financial aid departments to support enrollment goals.
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Perform other duties as assigned by the Director of Admissions.
Qualifications:
Education:
Preferred Qualifications:
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Bilingual in Spanish, Portuguese, Korean, Mandarin, or another language commonly spoken by prospective families
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Experience working in admissions, enrollment management, educational consulting, hospitality, customer service or sales.
Skills & Competencies:
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Strong sales aptitude with the ability to influence and guide decision-making.
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Excellent verbal communication and phone presentation skills.
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Confidence conducting outbound calls and follow-up campaigns.
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Exceptional relationship-building and customer service abilities.
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Strong organizational skills and attention to detail.
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Ability to manage multiple priorities and maintain consistent follow-up/
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Proficiency with CRM systems and enrollment management software.
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Self-motivated, goal-oriented, and results-driven.
Job Summary:
The Associate Admissions Recruiter serves as a key member of the Admissions team, responsible for recruiting, engaging and enrolling prospective students. This position combines admissions counseling with consultative sales, requiring proactive outreach, relationship building and consistent follow-up with prospective families through the enrollment process.
The Ideal candidate is energetic, goal-oriented, and comfortable spending a significant portion of their day on phone calls, video meetings, email communication, and follow-up activities. Success in this role is measured by inquiry conversion, application completion, enrollment growth, and exceptional customer service.
Bilingual PREFFERED.
