Top 4 Call taker Jobs in Wisconsin

Dispatch Call Taker
Bell Ambulance —Milwaukee, WI
- Weekends as needed
- Google Workspace
- US work authorization
- Ability to sit for extended periods
- Health savings account
- Health insurance
Quick Apply
4d
Customer Service Representative
Southport Mechanical, LLC —Wausau, WI
- Full-time
- Residential
- High school diploma or GED
- 1 year
Quick Apply
Licensed & Experienced Insurance Customer Service Representative
State Farm - Maggie Bringa —Waukesha, WI
- $20 - $25 an hour
- Full-time
- Microsoft Word
- Spanish
- Microsoft Outlook
- Health insurance
- Paid time off
Quick Apply

Discover related jobs

Based on your search for call taker jobs.

Customer Care Supervisor - Commercial Lines
West Bend Insurance Company —West Bend, WI
Agents license (required within first few weeks of employment). Bachelor’s degree in Business, Insurance or related field. 5+ years contact center experience.
$96,842 - $121,053 a year
Tour Sales Consultant (Sales & Customer Service)
Holiday Vacations —Eau Claire, WI
Conduct outbound service calls for requested follow up with guests related to pre-tour notifications, departure point changes, reservation confirmations, and to…
$17 - $22 an hour
Quick Apply
5d

Show more related jobs

Explore jobs in cities nearby

Check out jobs in cities near your current location, Columbus

National Accounts Service Coordinator
KANAWHA SCALES & SYSTEMS LLC —Columbus, OH
There will be prolong periods of sitting and working at a computer and answering incoming calls. Field all service-related phone calls/emails and efficiently…
$22 - $24 an hour
Quick Apply

I want to receive the latest job alert for call taker in wisconsin

By signing in to your account, you agree to SimplyHired's Terms of Service and consent to our Cookie and Privacy Policy.

Explore jobs in more locations

call taker jobs near wisconsin

Customer Service Representative jobs in Wausau, WI

Customer Service Representative jobs in Waukesha, WI

Customer Service Representative jobs in Louisville, KY

Hospital Food Service jobs in Cleveland, OH

Customer Service Representative jobs in San Diego, CA

Customer Service Representative jobs in Kissimmee, FL

Customer Service Representative jobs in High Point, NC

Remote Customer Support jobs in Hayward, CA

Remote Customer Service jobs in Norman, OK

Work From Home Customer Service jobs in Raleigh, NC

Automotive Service Manager jobs in Tennessee

Bottle Service jobs in San Diego, CA

Customer Service Representative jobs in Gastonia, NC

Customer Service Representative jobs in Ontario, CA

Sales Representative jobs in New York, NY

Customer Service Representative jobs in Michigan

Customer Service Representative jobs in Vallejo, CA

Call Center jobs in West Palm Beach, FL

Call Taker jobs in Decatur, GA

Call Taker jobs in West Palm Beach, FL

Dispatch Call Taker

Bell Ambulance -
Milwaukee, WI

Quick Apply

Job Details

Full-time
4 days ago

Benefits

Health savings account
Health insurance
Dental insurance
Flexible spending account
Vision insurance

Qualifications

Customer communication

Full Job Description

Job Title: Dispatch Call Taker

Department: Communications / Dispatch
Reports To: Deputy Communications Center Director

Hours: 8:00am to 8:00pm and 12:00pm to 12:00am

Bell Ambulance is a progressive, client-oriented company devoted to providing high-quality emergency and non-emergency medical services. Bell Ambulance has operated since 1977 and has grown into the largest ambulance service provider in Wisconsin. We are a certified and contracted provider in the City of Milwaukee 911 system. We receive more than 120,000 calls per year. We have 14 locations in southeastern Milwaukee. We provide BLS, ALS, and Critical Care services, and we currently employ more than 700 people.

Position Summary:

As a Dispatch Call Taker at Bell Ambulance, you will be the first point of contact for individuals requiring emergency or medical transportation. You will be responsible for answering emergency and non-emergency calls, collecting accurate information, applying Emergency Medical Dispatch (EMD) protocols, and supporting crews by providing timely and clear information. This role requires strong communication skills, attention to detail, and the ability to remain calm and focused in high-pressure situations.

Key Responsibilities:

Answer Emergency Line Calls – Receive and prioritize 911 and emergency medical calls in accordance with Bell Ambulance and EMD protocols.
Answer Crew Line – Respond to internal crew communications and relay necessary updates or information.
Radio Communications - Respond to any over the air communications as necessary.
EMD Call Taking – Utilize Emergency Medical Dispatch procedures to assess patient conditions and provide pre-arrival instructions when applicable.
Facility Call Taking – Receive and process transport requests from hospitals, nursing homes, and other medical facilities for both emergent and non emergent responses
Dispatch Logs – Accurately document all incoming call details and ensure timely distribution of dispatch logs to the appropriate personnel.
Work effectively with dispatchers, EMTs, paramedics, and supervisors to ensure efficient communication and dispatching of ambulances.

Qualifications:

Emergency Medical Dispatch (EMD) certification must be obtained within a specified timeframe.
Excellent verbal communication, listening, and customer service skills.
Ability to multitask and work effectively in a fast-paced environment.
Familiarity with computer-aided dispatch (CAD) systems and Google workspace.

Strong attention to detail and ability to remain calm under pressure.

Work Environment:

Shift work, including nights, weekends, and holidays, may be required.
Must be able to sit for extended periods while using communication equipment.
High-stress environment, particularly during emergency situations.

Preferred Traits:

Team player with a collaborative attitude.
Reliable and punctual.
Adaptable to changing priorities and emergency situations

Bell Ambulance can offer you an incredibly competitive wage and a comprehensive benefits package, including two medical plans to choose from, dental, vision, FSA, HSA, and company-sponsored plans. In addition to the core benefits, Bell Ambulance offers a 401(k) plan that becomes available on your hire date, and we match 100% of your contributions up to 6%.

We have grown because we strive to exceed every client’s expectations.

We have grown because we treat our people with respect, appreciation, and fairness.

We have grown because we provide the best service, with the best equipment, and the best people!!

This employer participates in E-Verify and will provide the federal government with your Form I-9 information to confirm that you are authorized to work in the U.S.

Quick Apply

Refine Your Search

call taker jobs in wisconsin

Dispatch Call Taker

Customer Service Representative

Licensed & Experienced Insurance Customer Service Representative

Discover related jobs

Explore jobs in cities nearby

I want to receive the latest job alert for call taker in wisconsin

Explore jobs in more locations

Job Seeker Tools

Employer Tools

Browse

Stay Connected