Top 139 Customer care coordinator Jobs in Wisconsin

Associate Patient Care Coordinator
Optum —Waukesha, WI
- $16 - $29 an hour
- Full-time
- 18 years or older
- Hospital
- Medical office experience
5d
admissions coordinator
Pine Meadows Recovery —Kenosha, WI
- Full-time
- Customer service
- High school diploma or GED
- Associate's degree
Quick Apply
10d
Patient Care Coordinator
Juniper Medspa —Williams Bay, WI
- $18 - $45 an hour
- Full-time
- Customer service
- Medical office experience
- English
- Paid time off
Quick Apply
12d
Client Coordinator
Maxim Healthcare —Madison, WI
- $22 - $24 an hour
- Full-time
- Customer service
- Office
- High school diploma or GED
- Profit sharing
- Commuter assistance
Quick Apply
Part Time Associate Patient Care Coordinator
Optum —Waukesha, WI
- $16 - $29 an hour
- Part-time
- 18 years or older
- Hospital
- Pass drug screening
Admission Coordinator
Bristol Hospice, LLC —Madison, WI
- $24 - $28 an hour
- Full-time
- 18 years or older
- Mid-level
- Office
- Mileage reimbursement
- Health savings account
Quick Apply
Per Diem Associate Patient Care Coordinator
Optum —Brookfield, WI
- $16.15 - $28.80 an hour
- Part-time
- 18 years or older
- Hospital
- Pass drug screening
- Paid training
Patient Care Coordinator
SAAK Health —Brookfield, WI
- $40,000 - $50,000 a year
- Full-time
- Microsoft Excel
- Microsoft Outlook
- Administrative experience
- Health savings account
- Disability insurance
Quick Apply
Patient Services Coordinator
PT Solutions Physical Therapy —Mequon, WI
- $18 - $21 a year
- Full-time
- Private practice
- Customer service
- HIPAA
- Paid time off
Quick Apply
Dental Patient Care Coordinator
Wisconsin Endo Group —Oak Creek, WI
- $20 - $24 an hour
- Full-time
- Dental office
- HIPAA
- High school diploma or GED
- Paid holidays
- Health insurance
Clinical Administrator Coordinator
Optum —Waukesha, WI
- $18 - $32 an hour
- Weekends as needed
- Microsoft Outlook
- Hospital
- Medical office experience
HEALTH UNIT COORDINATOR - VAR, FWBH - ED/TRAUMA
Froedtert Health —West Bend, WI
- Part-time
- Windows
- High school diploma or GED
- Analysis skills
- Continuing education credits
- Disability insurance
Operations Coordinator
The Lincoln Center for Family & Youth —Milwaukee, WI
- Google Workspace
- Mid-level
- Administrative experience
Admissions Coordinator
St. Camillus —Wauwatosa, WI
- Full-time
- Marketing
- Public speaking
- Mid-level
- Paid holidays
- Health insurance
Quick Apply
Program Support Assistant (RUR)
US Veterans Health Administration —Middleton, WI
- $45,409 - $59,031 a year
- Online Application
- Background check
- Psychiatry
- Pass drug screening
- Health insurance
1d
Guest Services Coordinator
Trek Travel —Madison, WI
- $50,000 a year
- Weekends as needed
- Office
- Project management
- Continuous improvement
- Paid parental leave
- Paid holidays
Quick Apply
Videoconference Coordinator LTE (part time)
State of Wisconsin - Health Services —Oshkosh, WI
- $21.05 an hour
- Part-time
- Background check
- Microsoft Outlook
- Current TB test
Rehab Office Coordinator
Greenfield Rehab Agency —Verona, WI
- PRN
- 18 years or older
- Nursing home
- Office
Quick Apply
Hearing Ambassador (Patient Care Coordinator)
NationsBenefits, LLC —Waukesha, WI
- Full-time
- Computer literacy
- High school diploma or GED
- Communication skills
- Opportunities for advancement
Quick Apply
10d
Intake Coordinator - Hospice
Brighton Hospice —Brookfield, WI
- $25 - $27 an hour
- Weekends as needed
- Mid-level
- Organizational skills
- Hospice
- Health insurance
- Dental insurance
8d

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Associate Patient Care Coordinator

Optum -
Waukesha, WI

Apply Now

Job Details

Full-time
$16 - $29 an hour
5 days ago

Qualifications

High school diploma or GED
Productivity software

Full Job Description

$2,000 SIGN ON BONUS FOR EXTERNAL APPLICANTS

Explore opportunities with Optum, in strategic partnership with ProHealth Care. ProHealth Care is proud to be a leader in health care services, serving Waukesha County and the surrounding areas for more than a century. Explore opportunities across the full spectrum of care as you help us improve the well-being of the community with your skills, compassion and innovation. Be part of a collaborative environment that strives for excellence, nurtures respect and ensures high-quality care delivery to our patients. Join us in making an impact as an Optum Team Member supporting Pro Health Care and discover the meaning behind Caring. Connecting. Growing together.

The Associate Patient Care Coordinator is responsible for the completion of set processes and protocols. Works cooperatively with all members of the care team to support the vision and mission of the organization, deliver excellent customer service and adhere to Lean processes. Supports the teams in meeting financial, clinical and service goals.

Location: N16W24131, Riverwood Drive, Waukesha, WI 53188

Primary Responsibilities:

Greets visitors and patients in person, or communicates by telephone or video conferencing, upholding excellent customer service
Enters and updates patient demographic and financial information, ensuring the patient is fully registered as early in the process as possible
Obtains appropriate applications and forms, confirming signatures are on file. Photocopies/scans documents as needed
Provides patients with financial responsibility information and collects patient liabilities, documents amount in the appropriate fields, and balances the cash box daily
Works with partnering departments (Financial Counseling, Scheduling, Financial Clearance, and clinical areas) to ensure all aspects of the patient's encounter are completed as needed
Provides wayfinding instructions and assists with hospital information as requested
Coordinates patient admission needs, bed assignments, and tracking boards where applicable
Meets or exceeds audit accuracy standards. Works worklists and error reports timely, and proactively seeks assistance to resolve as needed
May perform other duties upon request

You'll be rewarded and recognized for your performance in an environment that will challenge you and give you clear directions on what it takes to succeed in your role as well as provide development for other roles you may be interested in.

Required Qualifications:

High School Diploma/GED
1+ years of customer service experience in an office setting or professional work environment
Beginner level of proficiency in Microsoft Office products
Ability to work on the following schedule:

Week 1

Monday: 6:45 AM - 3:15 PM

Tuesday: 6:45 AM - 3:15 PM

Wednesday: 6:45 AM - 3:15 PM

Thursday: 7:30 AM - 4:00 PM

Friday: 6:45 AM - 3:15 PM

Week 2

Monday: 6:45 AM - 3:15 PM

Tuesday: 6:45 AM - 3:15 PM

Wednesday: 6:45 AM - 3:15 PM

Thursday: 7:30 AM - 4:00 PM

Friday: 7:30 AM - 4:00 PM

Week 3

Tuesday: 6:45 AM - 3:15 PM

Wednesday: 6:45 AM - 3:15 PM

Thursday: 6:45 AM - 3:15 PM

Friday: 7:30 AM - 4:00 PM

Saturday: 7:45 AM - 4:00 PM

Week 4

Monday: 6:45 AM - 3:15 PM

Tuesday: 7:30 AM - 4:00 PM

Wednesday: 6:45 AM - 3:15 PM

Thursday: 7:30 AM - 4:00 PM

Friday: 6:45 AM - 3:15 PM

Must be 18 years of age OR older

Preferred Qualifications:

Experience in a medical office or hospital admitting/registration office
Experience with electronic medical records system
Knowledge of medical terminology

Soft Skills:

Strong communication and customer service skills both in person and via phone
Ability to work independently and maintain good judgment and accountability
Demonstrated ability to work well with others
Strong organizational and time management skills
Ability to multi-task and prioritize tasks to meet all deadlines
Ability to work well under pressure in a fast-paced environment
Excellent verbal and written communication skills; ability to speak clearly and concisely, conveying information in a manner that others can understand, as well as ability to understand and interpret information from others

**PLEASE NOTE** The sign-on bonus is only available to external candidates. Candidates who are currently working for UnitedHealth Group, UnitedHealthcare or a related entity in a full time, part time or per diem basis ("Internal Candidates") are not eligible to receive a sign on bonus.

Pay is based on several factors including but not limited to local labor markets, education, work experience, certifications, etc. In addition to your salary, we offer benefits such as, a comprehensive benefits package, incentive and recognition programs, equity stock purchase and 401k contribution (all benefits are subject to eligibility requirements). No matter where or when you begin a career with us, you'll find a far-reaching choice of benefits and incentives. The hourly pay for this role will range from $16 - $29 per hour based on full-time employment. We comply with all minimum wage laws as applicable.

At UnitedHealth Group, our mission is to help people live healthier lives and make the health system work better for everyone. We believe everyone-of every race, gender, sexuality, age, location, and income-deserves the opportunity to live their healthiest life. Today, however, there are still far too many barriers to good health which are disproportionately experienced by people of color, historically marginalized groups, and those with lower incomes. We are committed to mitigating our impact on the environment and enabling and delivering equitable care that addresses health disparities and improves health outcomes - an enterprise priority reflected in our mission.

UnitedHealth Group is an Equal Employment Opportunity employer under applicable law and qualified applicants will receive consideration for employment without regard to race, national origin, religion, age, color, sex, sexual orientation, gender identity, disability, or protected veteran status, or any other characteristic protected by local, state, or federal laws, rules, or regulations.

UnitedHealth Group is a drug - free workplace. Candidates are required to pass a drug test before beginning employment.

#RPO #RED

Apply Now

Refine Your Search

customer care coordinator jobs in wisconsin

Associate Patient Care Coordinator

admissions coordinator

Patient Care Coordinator

Client Coordinator

Part Time Associate Patient Care Coordinator

Admission Coordinator

Per Diem Associate Patient Care Coordinator

Patient Care Coordinator

Patient Services Coordinator

Dental Patient Care Coordinator

Clinical Administrator Coordinator

HEALTH UNIT COORDINATOR - VAR, FWBH - ED/TRAUMA

Operations Coordinator

Admissions Coordinator

Program Support Assistant (RUR)

Guest Services Coordinator

Videoconference Coordinator LTE (part time)

Rehab Office Coordinator

Hearing Ambassador (Patient Care Coordinator)

Intake Coordinator - Hospice

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