Clinical Operations Manager (COM) - PHP/IOP
Rogers Memorial Hospital, Inc. —Madison, WI
- Weekends as needed
- LMFT
- Addiction Medicine
- Licensed Clinical Social Worker
- Wellness program
- Disability insurance
Quick Apply
9d
Clinical Supervisor
Rogers Memorial Hospital, Inc. —Sheboygan, WI
- Weekends as needed
- LMFT
- Nursing
- Addiction Medicine
- Wellness program
- Disability insurance
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Residential Assistant Program Manager
Prader-Willi Homes of Oconomowoc LLC —Oconomowoc, WI
- Weekends as needed
- 18 years or older
- Clean driving record
- Mid-level
- Wellness program
- Disability insurance
Quick Apply
12d
Residential Program Manager
Prader-Willi Homes of Oconomowoc LLC —Oconomowoc, WI
- Weekends as needed
- 18 years or older
- Clean driving record
- Adults
- Wellness program
- Disability insurance
Quick Apply
12d
Adult Family Home Manager
Chileda Institute Inc. —Onalaska, WI
- $22 - $24 an hour
- Weekends as needed
- Writing skills
- Mid-level
- Driver's License
- Health savings account
- Health insurance
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Program Coordinator CCS (Residential Manager - Home Supervisor)
Limitless Possibilities, LLC —Appleton, WI
- $23.25 - $25.25 an hour
- Full-time
- Management
- Experience working with individuals with disabilities
- Mid-level
- Health insurance
- Dental insurance
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Clinical Supervisor & Mental Health/SUD Counselor
CAYA Clinic, Inc —Madison, WI
- Full-time
- Background check
- LMFT
- Licensed Clinical Social Worker
- Health insurance
- Dental insurance
Quick Apply
Care Team Manager
Beacon Specialized Living —Madison, WI
- Clean driving record
- Mid-level
- Residential
- Paid holidays
- Health insurance
Quick Apply
3d
Care Team Manager
Beacon Specialized Living —Madison, WI
- $50,000 a year
- Clean driving record
- Mid-level
- Residential
- Paid holidays
- Health insurance
Quick Apply
5d
Care Team Manager
Beacon Specialized Living —Port Washington, WI
- $45,000 a year
- Holidays
- CPR Certification
- Microsoft Outlook
- RN License
Quick Apply
9d
Program Coordinator (House Manager)
Limitless Possibilities, LLC —Oshkosh, WI
- $18.50 - $20.50 an hour
- Full-time
- Management
- Experience working with individuals with disabilities
- Mid-level
- Health insurance
- Dental insurance
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Adult Day Program Assistant Manager
Golden Pearl LLC —Richfield, WI
- $35,000 - $42,000 a year
- Email
- Background check
- Clean driving record
- Management
- Health savings account
- Health insurance
Quick Apply
Care Team Manager - Group Home
Beacon Specialized Living —Madison, WI
- $50,000 a year
- Holidays
- Microsoft Outlook
- Computer literacy
- Sanitation
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House Manager in Madison
Best Life Residential —Madison, WI
- From $45,000 a year
- Weekends as needed
- Background check
- Management
- Mid-level
- COVID-19 protective measures
- Health insurance
ASSISTED LIVING SUPERVISOR
La Crosse County —La Crosse, WI
- $76,700 - $79,230 a year
- Full-time
- Nursing
- Clean driving record
- Residential
- Paid holidays
- Health insurance
Quick Apply
Residential Case Manager
Rise Up —Madison, WI
- $52,000 - $57,000 a year
- Full-time
- Experience working with individuals with disabilities
- Mid-level
- Residential
- Paid training
- Health insurance
Quick Apply
8d
Customer Success Manager - SchoolCare
Findhelp —Madison, WI
- Full-time
- Bachelor of Science
- Mid-level
- Office
- Paid training
- Paid parental leave
Quick Apply
Residential Case Manager
Agape of Appleton —Appleton, WI
- $22 - $26 an hour
- Full-time
- Management
- Current TB test
- Experience working with individuals with disabilities
- Paid training
- Health savings account
3d
CBRF Caregiver - Manager
TRINITY CARE —Milwaukee, WI
- $18 an hour
- Online Application
- Inventory management
- 5 years
- Supervising experience
- 401(k)
Quick Apply
Memory Care Program Manager
Brookdale Senior Living Inc. —Brookfield, WI
- $21.97 - $27.47 an hour
- Full-time
- Mid-level
- Residential
- Supervising experience
- Health savings account
- Paid holidays
Quick Apply

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direct support manager jobs near wisconsin

Clinical Operations Manager (COM) - PHP/IOP

Rogers Memorial Hospital, Inc. -
Madison, WI

Quick Apply

Job Details

Full-time
9 days ago

Benefits

Wellness program
Disability insurance
Health insurance
Dental insurance
401(k)
Tuition reimbursement
Employee assistance program
Vision insurance

Qualifications

Crisis intervention
Vendor relationship building
Direct patient care
Employee relationship building
Master's degree
Evidence-based practice
Community relationship building
Patient treatment

Full Job Description

Schedule:
Full-time 40 hours / week
Monday - Friday (no weekends no holiday)
Typical shift: 8am - 4:30pm

The Clinical Operations Manager (COM) leads and is accountable for both the operational and clinical components of service delivery. This role requires consistent coordination with clinical care teams and administrative functions, including understanding and accountability for key performance indicators (KPIs), ensuring timely access to care, maintaining quality clinical delivery, and promoting continuity of care for patients. The COM is responsible for planning, deploying, assessing, and problem-solving activities that support stakeholders—including employees, patients, and families—while fostering strong community relationships and protecting the organization’s reputation for excellence. The COM leads by exemplary professionalism and is responsible for developing and nurturing positive, trust-building, and productive relationships with internal and external stakeholders. This role coordinates communication and collaboration across teams and departments to optimize program outcomes and staff performance, while driving results aligned with the organization’s goals, priorities, and metrics.

Job Duties & Responsibilities:

Program Leadership & Service Delivery:

Lead day-to-day program execution, ensuring safe, efficient, and high-quality service delivery across all functions.
Oversee staffing, scheduling, and resource allocation to ensure efficient and effective service delivery.
Maintain accountability for team performance, productivity, and adherence to organizational standards and KPIs.
Ensure a safe, functional, compliant, and survey-ready environment of care in collaboration with internal support teams.
Maintain visibility in the program through regular rounding with staff and patients to support engagement, quality, and real-time problem solving.
As required by program and/or level of care, participate in a rotating on-call schedule, and may need to respond onsite to urgent issues, emergencies, and coverage of critical staffing gaps outside of regular working hours, including nights, weekends, and holidays.

People Leadership & Team Development:

Lead all aspects of workforce management including hiring, onboarding, training, performance management, and staff development.
Provide clinical and/or operational supervision, as appropriate, in alignment with regulatory and licensure requirements, including regular direct observation of staff performance, and ensure timely and accurate documentation of supervision activities as required.
Coach and support staff to build competence, professional growth, and increasing independence.
Foster a collaborative, accountable, and high-performing team culture grounded in respect and trust.
Support ongoing training initiatives and professional development for all team members.
Partner with support departments to assist with recruitment, placement, and coordination of training students (e.g., master’s level interns, substance abuse counselor trainees, physician residents, etc.)
Hold monthly team and/or department meetings to share system changes, metric overview, and elicit feedback related to process changes to improve efficiency.

Quality, Safety, & Clinical Excellence:

Ensure delivery of high-quality, evidence-based care that meets organizational standards and guidelines and supports positive patient outcomes.
Oversee patient safety practices including risk assessment, supervision standards, and implementation of safety protocols.
Monitor, review, and respond to patient care and safety incidents while driving continuous improvement of procedures and risk reduction. Investigate incidents, patient complaints, and grievances in a timely and responsible manner, implementing corrective actions, plans of correction, and service recovery efforts as appropriate to improve patient experience, safety, and quality outcomes.
Support effective care coordination, discharge planning, and continuity of care across the treatment lifecycle.
Ensure consistent multidisciplinary collaboration, including effective treatment team meetings (TTMs) or special case management or staffing meetings.
Review and audit electronic health records to ensure timely, accurate, and compliant documentation.
Provide direct patient care as needed to support program function and maintain clinical excellence, including completion of ASAM dimensional assessments.

Financial Stewardship & Operational Performance:

Manage departmental budgets, staffing models, and resources to align with patient demand, regulatory compliance, functional labor utilization, and financial goals.
Participate in annual budgeting and monitor financial performance through regular operating reports.
Identify and implement opportunities to improve efficiency while maintaining quality and service standards.

Partnerships, Communication, & Stakeholder Engagement:

Build and maintain strong relationships with internal teams, external partners, and community stakeholders.
Collaborate with providers and multidisciplinary team members to ensure integrated, seamless patient care across the level of care continuum.
Partner with vendors and service providers to support program operations and facility needs.
Facilitate clear, consistent communication access teams and departments to drive alignment and outcomes.
Represent the program and organization with professionalism and during outreach events, strengthening reputation and community trust.
Monitor patient census, referral trends, and local market demand to proactively adjust capacity and access to care.

Additional Job Description:

Education/Training Requirements:

Master’s degree in social services or a related field , with an active clinical license issued by the appropriate state licensing board (e.g., Wisconsin Department of Safety and Professional Services). In MHAR programs, a separate substance use clinical supervisor license and/or proof of being knowledgeable in addiction treatment via education and/or experience is required.
- Ability to supervise direct care staff towards licensure is preferred.
- For the IP level of care, LCSW licensure preferred

Minimum of four (4) years of clinical experience providing direct care using evidence-based treatment approaches; at least two (2) years’ experience in a psychiatric facility is preferred.
Minimum of two (2) years of supervisory experience is strongly preferred.
An understanding and a thorough knowledge of the following: social service administration, supervision, consultation, the community and its resources, the dynamics of human growth and behavior, therapy skills and techniques for all age groups. Additional experience in substance use disorder treatment services is preferred.
American Heart Association (AHA) CPR certification required within thirty (30) days of hire, with bi-annual re-certification.
Training in Nonviolent Crisis Intervention (NCI) required within sixty (60) days of hire or transfer, with annual re-certification.

Advanced Practice Social Worker - Cert, Licensed Clinical Social Worker - Cert, Licensed Professional Counselor - Cert, Lic Marriage and Family Therapist - Cert

With a career at Rogers, you can look forward to a Total Rewards package of benefits, including:

Health, dental, and vision insurance coverage for you and your family
401(k) retirement plan
Employee share program
Life/disability insurance
Flex spending accounts
Tuition reimbursement
Health and wellness program
Employee assistance program (EAP)

Through UnitedHealthcare, UMR and HealthSCOPE Benefits creates and publishes the Machine-Readable Files on behalf of Rogers Behavioral Health. To link to the Machine-Readable Files, please visit Transparency in Coverage (uhc.com)

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Refine Your Search

direct support manager jobs in wisconsin

Clinical Operations Manager (COM) - PHP/IOP

Clinical Supervisor

Residential Assistant Program Manager

Residential Program Manager

Adult Family Home Manager

Program Coordinator CCS (Residential Manager - Home Supervisor)

Clinical Supervisor & Mental Health/SUD Counselor

Care Team Manager

Care Team Manager

Care Team Manager

Program Coordinator (House Manager)

Adult Day Program Assistant Manager

Care Team Manager - Group Home

House Manager in Madison

ASSISTED LIVING SUPERVISOR

Residential Case Manager

Customer Success Manager - SchoolCare

Residential Case Manager

CBRF Caregiver - Manager

Memory Care Program Manager

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Job Duties & Responsibilities:

Program Leadership & Service Delivery:

People Leadership & Team Development:

Quality, Safety, & Clinical Excellence:

Financial Stewardship & Operational Performance:

Partnerships, Communication, & Stakeholder Engagement:

Education/Training Requirements:

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