Top 1 Health navigator Jobs in Wisconsin

Patient Service Navigator
Froedtert South, Inc. —Pleasant Prairie, WI
- $17 - $26 an hour
- Full-time
- Computer literacy
- Outpatient experience
- High school diploma or GED
- 403(b) matching
- Health insurance
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Patient Service Navigator

Froedtert South, Inc. -
Pleasant Prairie, WI

Quick Apply

Job Details

Full-time
$17 - $26 an hour

Benefits

403(b) matching
Health insurance
Dental insurance
Tuition reimbursement
Paid time off
Vision insurance
Employee discount
403(b)

Qualifications

Computer operation
Phone communication
Computer literacy
In-person customer service
High school diploma or GED
Typing

Full Job Description

Patient Service Navigator Responsibilities:

The Patient Service Navigator works in conjunction with the providers and clinic staff to take care of the clinic and patients' referral and administrative needs.

Manage/schedules referral appointments for patients at the time of visit for specialists, therapy and diagnostic testing.
Provides f/u to patients for referral appointments.
Answer multiple phone lines.
Process phone calls, mail, emails and fax requests from patients, providers, other departments/clinics, external organizations.
Conduct appropriate follow-up with patients via phone or mail.
Communicate applicable messages to clinic staff.
Register and schedule patients for appointments maximizing the provider's schedule.
Verify insurance coverage and obtain appropriate insurance referrals and authorizations.
Check in/outpatients.
Entering and updating patient data into system programs accurately.
Collecting, processing, and recording payments.
Providing accurate and complete information to the billing office.

Patient Service Navigator Requirements:

High School or Equivalent (GED)
1 year
Possess a pleasant and professional attitude and appearance.
Demonstrate exceptional customer service behavior.
Display excellent face-to-face, telephone, and written communication skills.
Have comprehensive keyboard skills and computer knowledge.
Demonstrate proficiency in multi-tasking, time management, organization, attention to detail, quality, independent problem solving, and critical thinking.
Flexible with work schedule, reliable, and a team player.

Salary Range: $17.00 to $26.00/hr (based on experience)

Night and evening shift differential
Lead differential

Benefits:

Medical, dental and vision benefits available
403(b) company match available
Tuition reimbursement
Employee discount program
Competitive PTO

Location: Froedtert South, Inc. · FSMG
Schedule: Full-time, Days, 80

Quick Apply

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Patient Service Navigator

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